Pacific Shores Resort & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area
Restaurant
Beach/ocean view
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.0 out of 10

Very good

Popular amenities

  • On private beach
  • Hot tub
  • Gym
  • Spa
  • Pet-friendly
  • Pool

Explore the area

Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Craig Heritage Park and Museum
    3 min drive
  • Parksville Visitor Centre
    4 min drive
  • Parksville Museum & Archives
    5 min drive
  • Nanaimo, BC (YCD)
    38 min drive

Room options

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Pacific Shores Resort & Spa

On private beach with indoor pool, near Rathtrevor Beach Provincial Park
At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Pacific Shores Resort & Spa, you'll be within walking distance of Wilde and Sparrow. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • Onsite recreation includes a private beach, a gym, and a sauna
  • 7 minutes by car from Rathtrevor Beach Provincial Park and 7 minutes from Sunset Lanes
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. This beach hotel also offers a spa tub, a sauna, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Indoor pool
  • Kayaking
  • Playground
  • Sauna
  • Spa services
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Laundry facilities

Business services

  • Business centre
  • Conference space (3500 square feet)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 10 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 240 out of 640 reviews" "
Rating 8 - Good. 241 out of 640 reviews" "
Rating 6 - Okay. 88 out of 640 reviews" "
Rating 4 - Poor. 48 out of 640 reviews" "
Rating 2 - Terrible. 23 out of 640 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Haihong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice seashore.
Stayed 1 night in Aug 2024

10/10 Excellent

Wende

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was driving in the dark it is hard to see the road to turn off Northwest Bay Road. You need a solar light shining on the sign both at that corner and turning into the resort. We had to turn around as we missed the SMALL sign on the right heading south.
Stayed 2 nights in Sep 2024

4/10 Poor

Helen, Sherwood Park

Travelled with family
Liked: Staff & service
Property clean and tidy…bed was horrible…the worst we have ever slept in.
Stayed 1 night in Sep 2024

8/10 Good

Anthony, Mission

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a roomy experience
Stayed 1 night in Sep 2024

10/10 Excellent

Karla

Stayed 1 night in Aug 2024

8/10 Good

Juli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend holiday
We had a very nice stay. Resort grounds are beautiful and lots to do. Beds were comfy, even the pull out coach. Staff was friendly and worked hard to get us in early as our baby needed a nap. Only complaint was kitchen was a little short of some items, measuring cup and spoons and fry pan wasn't non stick so kept setting off smoke alarm. Loved the pool and beach, so lovely. Wouldn't hesitate to recommend this resort and we will definitely return.
Stayed 3 nights in Aug 2024

6/10 Okay

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities like gym, pool, etc but the rooms lack.windows and air circulation. We were on ground floor so not leaving the slider open!! Got very warm and stuffy, and uncomfy...
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pacific Shores is an excellent complex in which to stay. The amenities, walkability, and Awesome place to relax. Pet friendly, walking my dog Tazo was easy, breezy, lighted paths. Pacific Shores is searching and waiting for an update to happen. The Rooms all have balconies, but they are small and offer limited natural light inside. The rooms need an upgrade, such as walk-in showers, a newer high-presence toilet, and more environmentally friendly water usage. Remove the brass tones which date the rooms. The lighting is not that great, and more indoor bulbs should be in place. The units should come with an A/C for those hot days. There are portable fans in the rooms. But offer little from the heat on a hot day. King-size beds would be welcome; if not double, there should definitely be new mattresses. We enjoyed our stay at Pacific Shores. We will be back in the area again; I will give a pause before booking as it relates to all I have written. But overall, the ambiance, staff, and amenities offer a great place to stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Connie

Stayed 3 nights in Aug 2024

6/10 Okay

Lora

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service
Nice staff..Somewhat noisy
Stayed 1 night in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!! The pools are amazing and well-kept, and ocean access is easy and has incredible views.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property and we always have joy staying here. The suite we were in was slightly dated and could use some sprucing up, but we very much enjoyed ourselves and it was perfect for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Migel

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but needs air conditioning or better fans
Stayed 1 night in Aug 2024

8/10 Good

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly noisy from outside pool area due to kids but what to expect as it’s very family oriented
Stayed 3 nights in Aug 2024

6/10 Okay

Merrill

Travelled with family
Disliked: Amenities
We have stayed at this resort many times. It is starting to show it's age and the unit we stayed in is getting pretty shabby. The carpet was stained and dirty, plus I don't think it was vacuumed. The bed in the bedroom and the pull out sofa were really bad. The pillows weren't very good. The hot tub in the main pool area was out of service. This seems to happen fairly often, as it was out of service on a previous trip. There was an alarm beeping continuously in the ping pong and billiards room that was really annoying. This resort has a beautiful property, the outdoor hot tub area was functioning and is very nice. The pool is kept at an excellent temperature and the kids really enjoy it. The Sauna was working, that is good. Overall we enjoyed our stay, but may look for a new resort in the future if it gets any more rundown.
Stayed 3 nights in Aug 2024

6/10 Okay

Terry

Stayed 5 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Aug 2024

8/10 Good

shoana

Liked: Amenities
It was beautifully landscaped. The rooms Were sufficient. They were decent sized. There should be water fill stations since you only get on bottle of water each per stay. The bed was made but not very well. Sheets were popping up on the corner towels for the pool are kept at the front desk. Not near the pool or with the pool attendant resting at the desk outside the pool
Stayed 1 night in Aug 2024