Departure Bay Motel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Departure Bay Motel

Room, 2 Queen Beds
Room, 2 Queen Beds
Exterior
Reception
Room, 1 Queen Bed

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    15 min walk
  • Departure Bay Ferry Terminal
    19 min walk
  • Departure Bay Beach
    3 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    8 min drive

Room options

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Along with laundry facilities, this motel has a picnic area and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Our customers tell us they can't get enough of the helpful staff at Departure Bay Motel. During your stay, you're just a quick walk from Beach Estates Park. Free WiFi in public areas, free self parking, and laundry facilities are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Beach Estates Park and 15 minutes by foot from Nanaimo Regional General Hospital
  • Pets welcome for a fee
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • Front desk (limited hours)
  • Laundry facilities

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 304 reviews" "
Rating 8 - Good. 105 out of 304 reviews" "
Rating 6 - Okay. 44 out of 304 reviews" "
Rating 4 - Poor. 22 out of 304 reviews" "
Rating 2 - Terrible. 29 out of 304 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Stayed 3 nights in Sep 2024

2/10 Terrible

Jens

Disliked: Cleanliness, property conditions & facilities
Paper thin walls and ceiling, so noisy outside it felt like not door was open to the highway. May as well have slept in my car.
Stayed 1 night in Sep 2024

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covenant to ferry terminal and restaurants
Stayed 1 night in Sep 2024

6/10 Okay

David

Need some weather stripping around the door & upstairs as very noisy.
Stayed 2 nights in Sep 2024

6/10 Okay

isabel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Shelley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Property is okay. Mot the best of the best and priced for what you are getting.
Stayed 1 night in Sep 2024

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marzanna

Stayed 1 night in Sep 2024

10/10 Excellent

Areeb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gaganpreet

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Small and congested rooms. Otherwise its good.
Stayed 4 nights in Aug 2024

4/10 Poor

ricardo m

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept place and friendly staff. Beds and pillows were comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Jean-Samuel

Liked: Staff & service
Pretty good value
Stayed 2 nights in Aug 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and updated
Stayed 1 night in Sep 2024

10/10 Excellent

Maria anna carm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the lobby is super friendly.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

april

Travelled with family
Disliked: Amenities
No hair dryer and noisy air conditioning
Stayed 2 nights in Aug 2024

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Was a good stay for the price amd would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful...front desk very friendly, room was clea
Stayed 2 nights in Aug 2024

8/10 Good

Kirsten

Playground next door and access to public transit right outside. Renovated floors and bathrooms made it feel very clean.
Stayed 1 night in Aug 2024