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Departure Bay Motel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Departure Bay Motel

Room, 2 Queen Beds
Room, 2 Queen Beds
Exterior
Reception
Room, 1 Queen Bed

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    15 min walk
  • Departure Bay Ferry Terminal
    19 min walk
  • Departure Bay Beach
    3 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    8 min drive

Room options

View all photos for Room, 2 Queen Beds, Kitchenette

Room, 2 Queen Beds, Kitchenette

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Travelodge by Wyndham Nanaimo
Breakfast included
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1004)
The price is €90
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Travelodge by Wyndham Nanaimo

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Along with laundry facilities, this motel has a picnic area and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Our customers tell us they can't get enough of the helpful staff at Departure Bay Motel. During your stay, you're just a quick walk from Beach Estates Park. Free WiFi in public areas, free self parking, and laundry facilities are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Beach Estates Park and 15 minutes by foot from Nanaimo Regional General Hospital
  • Pets welcome for a fee
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • Front desk (limited hours)
  • Laundry facilities

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 295 reviews" "
Rating 8 - Good. 103 out of 295 reviews" "
Rating 6 - Okay. 42 out of 295 reviews" "
Rating 4 - Poor. 21 out of 295 reviews" "
Rating 2 - Terrible. 28 out of 295 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tanya, Kamloops

Stayed 1 night in Aug 2024

4/10 Poor

Li-Ming

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge the amount is not the one I got from Orbitz.
Stayed 1 night in Jul 2024

10/10 Excellent

Dave Inder, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
You get what you pay for
We just needed 4 walls and a bed before the ferry. Inexpensive and clean enough. Don't stay here longer than 1 night, 2 maximum. Excellent staff.
Stayed 1 night in Aug 2024

4/10 Poor

ELIZABETH

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wifi password was not provided by the staff and no phone inside the room. I went to the reception and the ofc was closed. No one was answering the call.
Stayed 1 night in Aug 2024

6/10 Okay

Malcolm

Liked: Staff & service
The tub drain was plugged so showering, you're standing in water
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bonney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night sleep.
We got the last room of the motel. We were surprised at how small the room was. They had a lot of unnecessary pieces of furniture in it. But, we all had a great sleep on those queen beds.
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated staff was very friendly
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
All was good
Stayed 1 night in Aug 2024

8/10 Good

Angie

Travelled with pets, Travelled with group
Liked: Staff & service, amenities
Staff were very friendly and accommodating - would stay again. A bit loud with the highway traffic on the lobby side of the hotel however, so would suggest requesting a room at the back of the building instead.
Stayed 1 night in Aug 2024

8/10 Good

Kylene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, clean, quiet, convenient location and good water pressure.
Stayed 1 night in Aug 2024

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom was small & no counter space. It was outdated & crappy furniture.
Stayed 2 nights in Aug 2024

4/10 Poor

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Aug 2024

6/10 Okay

YAN

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very noisy, chair dirty
Stayed 1 night in Aug 2024

8/10 Good

Julius

Stayed 1 night in Jun 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Cheap and cheerful place to stay near the ferry terminal and handy to much of Nanaimo. It's between a couple of busy roads so you will hear some traffic noise. The rooms are clean with comfortable beds. We were missing towels on arrival, quickly rectified with a call to the front desk. The window mounted AC unit was great to cool down after a very hot day. We had paid extra for a kitchenette as we had food with us but were disappointed to find the freezer unusable as they were completely sealed with ice/frost. The "all in one" kitchen units are ancient and begging for an update.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Booking
Last minute booking, service was great as we could only check in at 1 a.m. The room was clean and very comfortable with modern fixtures. Only neg was the clients above us. We could hear them walking around & was quite loud even at 3 a.m. Every time we got woken up like what sounded “like an elephant” stomping in the room above us. Will recommend this motel for the price, service & cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Benjamin

Liked: Staff & service, property conditions & facilities
Was a nice little motel close to ferry terminal with friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Fielding

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Shayna

Liked: Staff & service
Good enough.
Was given a room up by the office and highway. Once inside, immediately noticed how loud the traffic was, and saw a small bloodstain on the top of the comforter. Immediately went back to the office to advise them, and was offered an upgrade to a room with king bed and kitchenette. Which had just been fixed from a water leak in the ceiling, and still had wet/stained ceiling tiles. But that room was quiet, and good enough for a night's rest before an early ferry the next day.
Stayed 1 night in Jul 2024

6/10 Okay

Karen, Annandale

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Malcolm

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Jul 2024