Courtyard By Marriott Nanaimo

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Reception
Lobby
Lobby
Standard Room, 2 Queen Beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Casino Nanaimo
    1 min walk
  • Nanaimo Museum
    2 min walk
  • Gabriel's Gourmet Cafe
    1 min walk
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    6 min walk

Room options

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Courtyard By Marriott Nanaimo

Art Deco hotel with a 24-hour front desk and a coffee shop
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and laundry facilities. Housekeeping is available once per stay.
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Courtyard By Marriott Nanaimo. During your stay, you're just a quick walk from Casino Nanaimo. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Departure Bay Ferry Terminal and 14 minutes from Duke Point Ferry Terminal
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An indoor pool, a vending machine, and laundry facilities are also featured at Courtyard By Marriott Nanaimo. Parking is available for a fee.

This Art Deco Nanaimo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 9 per day)
  • Off-site parking within 26 ft (CAD 9 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: CAD 8-20 for adults and CAD 8-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 504 out of 705 reviews" "
Rating 8 - Good. 132 out of 705 reviews" "
Rating 6 - Okay. 31 out of 705 reviews" "
Rating 4 - Poor. 11 out of 705 reviews" "
Rating 2 - Terrible. 27 out of 705 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unreal beds. And blackout blinds that work. Rooms and bathrooms are very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, amenities
Well kept and friendly
Stayed 2 nights in Sep 2024

8/10 Good

Ying

Stayed 1 night in Aug 2024

2/10 Terrible

BRIAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Forgot wedding ring on nightstand upon checkout. Called a few hours later when we had reception. Was told I would receive a call back, didn't that evening. Called again the next day and the ring was never found and the housekeeping manager refused to answer transfers. Wouldn't recommend staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Terrible customer service
I stayed two nights no one cleaned my room, I asked for more towels and was told they would bring them and they never came, brutal service
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Cecile

Stayed 1 night in Aug 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Stayed 1 night in Aug 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean and quiet. The parking was a small concern as it wasn't secure overnight and across the street. We had to bring golf clubs into our room for safety but were advised by the front desk to do so. Friendly and helpful staff. We would stay there again.
Stayed 1 night in Sep 2024

6/10 Okay

judy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Filipinas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to ferry/dining/casino . Staff was very accomodating and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

8/10 Good

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean the hotel was and the facilities I did not like The Bistro in the hotel. The food wasn't very good I also didn't like how When I was booking The stay there It didn't say anything about not having a view
Stayed 2 nights in Sep 2024

10/10 Excellent

KATHY QINGQING

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with really nice and lovely front-desk!
Stayed 1 night in Sep 2024

10/10 Excellent

sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
I was greeted with kindness and enthusiasm and very much appreciated the warm welcome! Thank you! I will definitely be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Connecting from Nanaimo to Vancouver
We had a good stay at the Mariotte Nanaimo. The bed was comfortable and the room had a bar fridge and microwave. We chose this hotel b/c it was close to Hullo Ferry as we were going to Vancouver the next morning. The hotel was helpful in calling a taxi for us as there is not a shuttle. The taxi was a short distance and less than $10. It wouldn't have been a 30 minute walk but we had too much luggage. The lobby also had a breakfast bistro where we could purchase coffee and a bagel or a breakfastsandwich. It had lots of seating.
Stayed 1 night in Sep 2024

10/10 Excellent

Makhan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, area surrounded by homeless people.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Central location
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024