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Naraya

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naraya

Hallway
Front of property – evening/night
Hot springs
Hot springs
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Kusatsu 396, Kusatsu, Gunma, 377-1711
  • Sainokawara Street
    1 min walk
  • Yubatake
    1 min walk
  • Kosenji Temple
    3 min walk

Room options

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for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Naraya

Ryokan with a 24-hour front desk, steps from Yubatake
This ryokan features a bar/lounge, a coffee shop/cafe, and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers. Bathrooms are shared.
Naraya offers 36 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers with hydromassage showerheads, spring water baths, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 AM to midnight. There are hot springs on site.
During your stay at Naraya, you're just a quick walk from Yubatake. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, an elevator, and a water dispenser
  • Onsite recreation includes hot springs
  • Steps from Yubatake and 4 minutes by foot from Sainokawara Park
Naraya offers its guests hot springs. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Naraya also features complimentary newspapers in the lobby, an elevator, and a water dispenser.

Smoking is allowed in designated areas at this 4-star Kusatsu ryokan.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Hot springs

Conveniences

  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 1:00 AM to midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Electronic bidet
  • Hairdryer
  • Hydromassage showerhead
  • Separate bath and shower
  • Shared bathroom (in-room sink)
  • Spring water bath
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized.

Renovations and closures

The property is closed between June 21 and June 26.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Naraya Inn Kusatsu
Naraya Inn
Naraya Kusatsu
Naraya Ryokan
Naraya Kusatsu
Naraya Ryokan Kusatsu

Naraya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 109 reviews" "
Rating 8 - Good. 31 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eng Kiat William

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.

10/10 Excellent

Charine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Cheuk

Stayed 1 night in Nov 2022

8/10 Good

Jada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
Stayed 3 nights in Nov 2022

2/10 Terrible

Naohiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Fen, Vancouver Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good Location and stuff Friendly, Dinner food quality I disappointed.
Stayed 1 night in Jan 2020

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. Very cultureful.
Stayed 1 night in Jan 2020

10/10 Excellent

Diminic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Kim Chah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel very goooood! Expensive But worth staying for one day ,
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naraya onsen - a good choice in 草津
Good experience and it is a good onsen place I would recommend
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ping-Hue, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Hotel location and service

10/10 Excellent

K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
Stayed 1 night in Dec 2022

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Stayed 1 night in Nov 2022

8/10 Good

Jungsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meals are not as good as I expected, so as the meal service.
Stayed 2 nights in Nov 2022

8/10 Good

Iwao

Stayed 1 night in Oct 2022

4/10 Poor

Ryoko

Stayed 1 night in Oct 2022

10/10 Excellent

ノリコ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。
Stayed 1 night in Oct 2022

10/10 Excellent

yoshiko

Stayed 1 night in Sep 2022