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Kusatsu Onsen Hotel Village

3.0 star property

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Photo gallery for Kusatsu Onsen Hotel Village

Exterior
Thai massages, reflexology
Gift shop
In-room safe, bed sheets, wheelchair access
2 indoor pools, seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
618 Kusatsu, Kusatsu, Gunma, 377-1711
  • Yubatake
    ‪10 min walk‬
  • Sainokawara Park
    ‪15 min walk‬
  • Kusatsu Onsen Ski Resort
    ‪2 min drive‬

Room options

View all photos for Selected room at Check-In, Non Smoking

In-room safe, bed sheets, wheelchair access

Selected room at Check-In, Non Smoking

  • 23 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese-Western Room, Non Smoking, Annex Building

Japanese-Western Room, Non Smoking, Annex Building

Japanese-Western Room, Non Smoking, Annex Building

  • 46 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Tower Building Western-Style, Non Smoking

In-room safe, bed sheets, wheelchair access

Tower Building Western-Style, Non Smoking

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Outbuilding Log Cottage, Smoking

Outbuilding Log Cottage, Smoking | Private kitchen

Outbuilding Log Cottage, Smoking

  • 55.0 sq m
  • Sleeps 5
  • 3 Twin Futons OR 2 Twin Beds

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3.8 out of 5, Good, (218)
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About this property

Kusatsu Onsen Hotel Village

Family-friendly hotel with 2 restaurants and 2 indoor pools
2 restaurants, 2 indoor pools, and outdoor tennis courts are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and spa services.
Kusatsu Onsen Hotel Village offers 162 air-conditioned accommodations with safes and slippers. Televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Hot springs and 2 outdoor tennis courts are featured at the hotel. 2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Kusatsu Onsen Hotel Village, you're just a quick walk from Kusatsu Nettaiken. You'll find features like free WiFi in public areas and free self parking, plus 2 indoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy French cuisine while dining at Holly Hock
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Amenities include a front-desk safe, meeting rooms, and convenience store
  • Onsite recreation includes hot springs, 2 outdoor tennis courts, and a sauna
  • 10 minutes by foot from Yubatake and a 2-minute drive from Kusatsu Onsen Ski Resort
  • Free bus station shuttle service
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi. As a guest of Kusatsu Onsen Hotel Village, you'll find hot springs, 2 indoor swimming pools, outdoor tennis courts, and a sauna. A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Kusatsu Onsen Hotel Village. Free self parking is available.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Holly Hock - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Garden Cafe - This café serves breakfast, lunch, and dinner. Open daily.
AOI - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Mongolian, Portuguese, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 to 2,200 for adults and JPY 1,100 to 1,540 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • AOI
  • Garden Cafe
  • Holly Hock

Things to do

  • 2 indoor pools
  • 2 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski storage
  • Table tennis

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Additional fees may apply to children for items such as extra bedding and meals.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 to 2200 for adults, and JPY 1100 to 1540 for children
  • Crib (infant bed) fee: JPY 3300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open July 23 and close August 29.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kusatsu Onsen Hotel Village
Onsen Hotel Village
Kusatsu Onsen Village
Onsen Village
Kusatsu Onsen Village Kusatsu
Kusatsu Onsen Hotel Village Hotel
Kusatsu Onsen Hotel Village Kusatsu
Kusatsu Onsen Hotel Village Hotel Kusatsu

Kusatsu Onsen Hotel Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 143 reviews
Rating 8 - Good. 51 out of 143 reviews
Rating 6 - Okay. 14 out of 143 reviews
Rating 4 - Poor. 7 out of 143 reviews
Rating 2 - Terrible. 8 out of 143 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Yaeko

Travelled with family
Liked: Cleanliness, staff & service, amenities
Surrounded by nature, very relaxing.
Stayed 1 night in Nov 2024

6/10 Okay

Matthewcharley

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Lots of spiders.
Had lots of spiders and bugs all over the room. Told hotel staff and they knew that their rooms had lots of bugs. Spiders were jumping on me throughout the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff a bit hard to find with google maps but once there very nice place stayed in there log cabins beautiful scenery and atmosphere no air conditioner in the log cabin though it was smoking friendly
Stayed 1 night in Jul 2024

8/10 Good

Aiko

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Aiko

Travelled with family
Liked: Staff & service
The quality of the onset was top notch, but we think the facility needs some updates……
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Ha Hui Long

Stayed 2 nights in Jan 2024

2/10 Terrible

Melanie

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
We hope to return again
We enjoyed our three night stay very much, and we're happy that we chose this hotel. The room was a good size and fit our needs. The only complaint was the terrible pillows and fairly hard beds. The restaurant proved to be decent. My Japanese wife loved the breakfast choices and I was happy with some western basics, like great scrambled eggs, reasonable sausages terrific coffee and granola. The real treat was the outside Onsen, we chose to go when others were sleeping or dining. Easily enjoyed an hour twice a day with rarely others around. But we were there midweek which we'd do again. Lawson's across the street for supplies was hand and the walk to the cute town centre was easy and short. Oh, and the shuttle runs from 8:10 am to 9:10 pm twice an hour. Perfect. Yes it's a older hotel, but it's fine. The heat was on, the place was quiet and the Onsen was superb. If the price is right, book it.
Stayed 3 nights in Dec 2022

10/10 Excellent

su

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing a good place to stay.
Stayed 6 nights in Jul 2021

10/10 Excellent

Tarang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big onsen but a long walk to town center
It’s a very nice property with a big onsen on site which was the main reason for me. The hotel is a bit far from the main town center but the weather was nice and we didn’t mind the walk.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It my first time for this area. Kusatsu onsen. So good hotel, Staff helpful. Onsen in hotel nice already. Shuttle bus service so good. It so comfortable for this trip. I booked with dinner buffet. Food is so good taste more than I thought. Overall is perfect (recommend to stay)
Stayed 1 night in Jan 2019

8/10 Good

Pepito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest
It was a great time of rest except the floor tile in the toilet is a bit old and deteriorating.
Stayed 1 night in Dec 2018

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen experience.
Reception was pleasant and quick. I really enjoyed the food and onsen experience. I only stayed one night and enjoyed the night.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good but not great
It was just good over all. Had to take a local bus to go to the hotel from the nearest station, for 30min. When we checked in we ask a staff some questions but he was not quite kind ( not rude) and really don’t understand our questions even we spoke in Japanese. And dinner was buffet, but not so good food, like many dishes and food were we can eat anywhere in Japan.lol Building was kind of old and not so many amenities. There was ski place next to the hotel, that was good.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Kusatsu onsen
It's a big hotel with a forest trail inside the property . They also have a ski place inside . But it's not always open. When it's closed they have a free shuttle to another ski resort.they also have hot spring inside the property .
Stayed 2 nights in Dec 2017

6/10 Okay

Phacharaporn

Liked: Staff & service
I will change hotel next time.
Nobody speaking in English that’s big problem for me to communicate .Food are the same menus every days not so many selections for you.Not quite happy with my 5nights holiday there.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel with decent onsen (two places) and places to eat (two main buffet-style restaurants). The hotel is about a 15-minute walk from the downtown area, but there are shuttle buses that run regularly.
Stayed 1 night in Oct 2017

8/10 Good

Gorubani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Wilson, Vancouver, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't book Outbuilding Condominium Villa II
Outbuilding Condominium Villa II is a old service apartment, and it is separated from the hotel facility. The front door is locked from 10pm-6am because there is no staff in the outbuilding during night time. Pro: room is large, have a small kitchen Cons: old, bad smell, far from hotel facility.

10/10 Excellent

Koki

Stayed 1 night in Nov 2024

10/10 Excellent

eisaku

Travelled with group
Liked: Cleanliness, staff & service, amenities
とくになし
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Naoko

Stayed 1 night in Oct 2024