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The Sarova Stanley

5.0 star property
VIP Access

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Photo gallery for The Sarova Stanley

Outdoor pool, pool umbrellas
Lobby
Exterior
2 bars/lounges, poolside bar
43-inch Smart TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100
  • City Market
    ‪6 min walk‬
  • City Hall
    ‪6 min walk‬
  • City Square
    ‪7 min walk‬
  • Nairobi (WIL-Wilson)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Stanley Twin Room

View from room

Stanley Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Suite

City view

Heritage Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Stanley Queen Room

Premium bedding, down duvets, in-room safe, desk

Stanley Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Stanley Club Room

Premium bedding, down duvets, in-room safe, desk

Stanley Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Premium Club Room

View from room

Stanley Premium Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Club Twin Room

View from room

Stanley Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Radisson Blu Hotel & Residence, Nairobi Arboretum

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (194)
The price is €242
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Radisson Blu Hotel & Residence, Nairobi Arboretum

About this property

The Sarova Stanley

Luxury hotel connected to the convention center in Nairobi Central with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Change of towels is available on request.
The Sarova Stanley offers 212 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Tulia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Sarova Stanley. During your stay, you'll be connected to the convention center, and just a quick walk from Tom Mboya Statue. You'll find features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • For dining with pool views, stop by Pool Deck Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials, or body treatments at Tulia Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 10 minutes by car from Nairobi National Park and 9 minutes from United Nations Office at Nairobi
  • Airport shuttle service available for a fee
The Sarova Stanley offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 2443 square feet (227 square meters) and includes conference space. A sauna, spa services, and tour/ticket assistance are also featured at the luxury The Sarova Stanley. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Victorian Nairobi hotel.

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.
Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.
Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.
The Exchange Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Pool Deck Restaurant
  • Thai Chi Restaurant
  • Thorn Tree Cafe
  • The Exchange Bar

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (2443 square feet)
  • Meeting rooms - 9

Outdoors

  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sarova Stanley

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. The Sarova Stanley offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sarova Stanley
Sarova Stanley Hotel
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Stanley Sarova
The Sarova Stanley Hotel
The Sarova Stanley Nairobi
The Sarova Stanley Hotel Nairobi

The Sarova Stanley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 672 reviews
Rating 8 - Good. 186 out of 672 reviews
Rating 6 - Okay. 38 out of 672 reviews
Rating 4 - Poor. 12 out of 672 reviews
Rating 2 - Terrible. 16 out of 672 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sarova Stanley was superb. Great facilities with multiple dining options, a beautiful bar area, very good workout facilities, etc. The staff were extremely pleasant and helpful in all ways - helping with shuttle service, food, and special needs. Copntact them ahead to arrange airport pick-up! We especially enjoyed spending time chatting with Beatrice, Collins and Maxwell. HIghly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Aakif

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property whose best days are behind it, do not book. There are other much better hotels in Nairobi.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had 1.5 days until my next flight and decided to stay here last minute. It was an amazing stay! Every member of the staff greeted me with a hello and a warm smile. My room was clean and cozy. The giant bathtub was a dream! There is security in the front of the hotel so as a solo female traveler, I felt safe the whole time I was there. The heated pool was also very nice to enjoy. Would definitely recommend this hotel 10/10
Stayed 2 nights in Nov 2024

10/10 Excellent

Atef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Lovely stay as usual at the best hotel in town
Stayed 3 nights in Nov 2024

10/10 Excellent

David, San Tan Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 weeks over the course of a couple years and it’s always a pleasure with great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MARAJ, FAR ROCKAWAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Mac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic upscale establishment with top tier 24-hour restaurant and extensive breakfast buffet. Exudes old money class.
Stayed 1 night in Oct 2024

10/10 Excellent

Scot, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the old charm of the hotel - the history, the wood trim, the bar and music, the staff was very helpful and friendly with excellent english.
Stayed 2 nights in Oct 2024

10/10 Excellent

Atef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Sarova
Best Hotel in Nairobi, amazing management and very welcoming staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff is professional, helpful, efficient and friendly. Twin bed room was clean, attractive and roomy with convenient power outlets and all the amenities (except hair conditioner). Beautiful public spaces.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Great service, food, people, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 stayed for two nights in the Sarova Stanley. We found the quality of accommodations to be excellent: the staff were simply amazing - so helpful, friendly, and attentive; the rooms were comfortable and well-appointed; the on-site facilities were great (in particular we loved the heated rooftop swimming pool). Staff helped us book a shuttle for the early morning departure. We did not make use of the hotel's safari booking services or on-site restaurants as we were able to find more cost effective alternatives - budget is a concern for us (although we thought the hotel was worth the cost). Overall, we had no complaints about the Sarova Stanley, and would gladly stay there again and fuly recommend it to others.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arindam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambience!
Great hotel in Nairobi. Much better placed for business travel than leisure.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5-star property with huge rooms, excellent service, and complete with outdoor pool and a big gym. Has a nice spa and outdoor restaurant as well. Unlimited water bottles is very nice. Located in downtown area. Breakfast buffet is a bit expensive but was well worth the cost as many food options are available. Staff are all extremely kind. Would definitely recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Noel Julie, Palo alto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents retired recently and I was the traveling agent/ Organizer. They were just coming back from their Zanzibar trip, I chose Sarova Stanley because of its proximity to the bus station. Personally I have never stayed in Sarova hotels. I made the best choice because they can’t stop talking about Sarova Stanley. From the front office (Jesse), the immaculate spacious room, the intercontinental breakfast was mouthwatering, the porters and the chauffeur were delightful. Thank you for making my parents stay worthwhile.
Stayed 1 night in Sep 2024

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very traditional, some would say dated. It was clean and comfortable. Bed was a little hard for my liking. Staff and service as good. Centrally located, many shops and market for souvenirs just outside. Lastly, food is pricy but good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Myrna, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel itsel, customer service and breakfast buffet! Excellent hotel!
Stayed 1 night in Sep 2024