Toque Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Toque Hotel

Reception
Executive Room, 1 Queen Bed | Living area
Front of property
Executive Room, 1 Queen Bed | Terrace/patio
Superior Room | Private kitchen

Reviews

7.6 out of 10

Good

Popular amenities

  • Barbecue grill
    Barbecue grill
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Outdoor space
    Outdoor space
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Ngara Rd, Nairobi, Nairobi County
  • University of Nairobi
    11 min walk
  • City Market
    19 min walk
  • National Archives
    2 min drive
  • Nairobi (WIL-Wilson)
    18 min drive

Room options

Family Studio Suite

  • Studio
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

Standard Room

  • 40 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room

  • 59 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, Balcony

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Toque Hotel

Nairobi aparthotel in Ngara with a rooftop terrace and a 24-hour front desk
Along with a rooftop terrace, this aparthotel has concierge services and dry cleaning. Self parking is free. Other amenities include a 24-hour front desk, express check-in, and barbecue grills. Each apartment boasts a heated floor and offers free WiFi and a balcony. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences like a dining area and a coffee/tea maker.
Toque Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Nairobi aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Toque Hotel, you'll be within walking distance of University of Nairobi. Features include free self parking, plus a rooftop terrace and breakfast (surcharge). This comfortable aparthotel has 30 apartments. Free WiFi and a balcony/patio are available in each apartment.
  • Each apartment offers a balcony or patio, a pillowtop bed, and a dining area
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 6 minutes by car from Yaya Centre and 12 minutes from Thika Road Mall
  • Airport shuttle service available for a fee
Toque Hotel offers its guests a rooftop terrace, barbecue grills, and concierge services. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Toque Hotel also features dry cleaning/laundry services and express check-in. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Nairobi aparthotel.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Swahili

Property amenities

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free secured self-parking on site
  • Off-site parking within 328 ft (KES 250 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Coffee grinder
  • Electric kettle
  • Coffee/tea maker
  • Paper towels
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: KES 400 for adults and KES 250 for children
  • Couples dining

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Egyptian cotton sheets
  • Bed sheets provided
  • Pillow menu

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided
  • Slippers
  • Dressing gowns
  • Toilet paper
  • Soap
  • Designer toiletries

Living spaces

  • Dining room
  • Heated floors

Entertainment

  • 55-inch smart TV with premium channels

Outdoor areas

  • Rooftop terrace
  • Balcony or patio
  • Barbecue
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held shower head
  • Height-adjustable shower head
  • Low-height electrical outlets in bathroom
  • No lifts
  • Step-free path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Chef
  • Iron/ironing board
  • Luggage storage
  • In-room massages
  • Free bottled water
  • Champagne service
  • Restaurant dining guide
  • Lockers available

Location highlights

  • In the business district
  • In the city centre

Things to do

  • Game and wildlife drive on site
  • Safari on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Toque Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: KES 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately KES 400 for adults and KES 250 for children
  • Airport shuttle fee: KES 3500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: KES 3500 (roundtrip)
  • Nearby parking fee: KES 250 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Toque Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

TOQUE HOTEL LOUNGE
Toque Hotel Nairobi
Toque Hotel Aparthotel
Toque Hotel Aparthotel Nairobi

Toque Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.6/10

Cleanliness

6.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kinfu

Liked: Cleanliness, amenities, property conditions & facilities
The desk is open 24 hrs. Very good people. Room is cleaned every day. Very good value for the rate. Particularly for travelers who are interested in having the local experience.
Stayed 3 nights in May 2024

6/10 Okay

Suleiman

Disliked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Kyaw Lwin

Business traveller
Liked: Cleanliness, property conditions & facilities
Good....Thanks.
Stayed 4 nights in Jul 2023

6/10 Okay

Kris, Fairhope

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived on plane late. Tried to call all day. No answer. Confirmation said check in is 7 AM up to any time. When we arrived they had given our room away. Since it was after midnight we slept in a room with NO amenities or Wi-Fi. Next morning we were moved to better room with a kettle to make hot water and Wi-Fi. Very basic African hotel and very inexpensive. Area is bad but we are not afraid of that. Not a tourist hotel; strictly Africans. The Expedia write up sounded nothing like this actual hotel. Also it stated free breakfast but hotel said only room.
Stayed 2 nights in Jul 2023