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Royal Tulip Canaan Nairobi

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Tulip Canaan Nairobi

Property amenity
Executive Room, 1 King Bed
Outdoor pool
Terrace/patio
Suite, 1 King Bed

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100
  • Yaya Centre
    5 min walk
  • Nairobi Hospital
    3 min drive
  • Uhuru Park
    4 min drive
  • Nairobi (WIL-Wilson)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
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Pool
Parking included
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Restaurant
4.5 out of 5, Wonderful, (186)
The price is €129
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Royal Tulip Canaan Nairobi

Hotel with a full-service spa, a short walk to Yaya Centre
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Valet parking is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Royal Tulip Canaan Nairobi offers 94 accommodations with minibars and laptop-compatible safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Royal Tulip Canaan Nairobi, you're just a quick walk from Yaya Centre. You'll find features like free valet parking, plus a full-service spa and an outdoor pool.
  • Free valet parking, self parking, and extended parking
  • Enjoy international cuisine and a poolside location while dining at Mosaic
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, Swedish massages, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 1-minute drive from Yaya Centre and 12 minutes from Nairobi National Park
  • Airport and local-area shuttle service available for a fee
Royal Tulip Canaan Nairobi offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A business center and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at Royal Tulip Canaan Nairobi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Nairobi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Mosaic - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Hindi, Swahili

Property amenities

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 20 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mosaic

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Chef
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property will be renovating from December 1 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Royal Tulip Canaan Nairobi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi

Royal Tulip Canaan Nairobi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 83 reviews" "
Rating 8 - Good. 33 out of 83 reviews" "
Rating 6 - Okay. 6 out of 83 reviews" "
Rating 4 - Poor. 11 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Stayed 3 nights in Jul 2024

8/10 Good

Abdullahi

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Eric, Kampala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mohamed

I like about the quietness of the property.great customer services. The buffet at dinner wasn’t that great hopefully, they will offer variety of options. But overall great experience. Coming back soon inshallah.
Stayed 3 nights in Feb 2024

8/10 Good

Janet

Stayed 2 nights in Jan 2024

8/10 Good

Moises

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Janet

Stayed 1 night in Jan 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Adebisi

Liked: Cleanliness, staff & service, amenities
The place was beautiful and serene
Stayed 4 nights in Nov 2023

4/10 Poor

Hugh

Business traveller
Disliked: Room comfort
Disappointing
The corridors smelt like cigarettes. I was given a box of a room with 2 ridiculous sized chairs that were completely out of place for such a small room. AC was just air and no chill. Changed to a bigger room, also an odd space with a small window and an enormous blank wall that should’ve been a window . Won’t be back.
Stayed 1 night in Oct 2023

6/10 Okay

Abdulaziz

Liked: Cleanliness
Staff are not very welcoming
Stayed 1 night in Jul 2023

10/10 Excellent

Santana

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023

4/10 Poor

FEYI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Atef

Business traveller
Disliked: Staff & service
Poor maintenance, cold shower
It was my 3rd stay at Royal tulip and unfortunately with same bad experience with a basic issue which is the shower : cold and leaking, when i did the check-in at 10pm i kindly asked the front desk agent to give me a room without shower problem, and this is what he confirmed to me, but at my surprise: cold water & leaking shower, they couldn't do anything that night and morning time i took a cold shower too, and just two hours before my check-out they suggested to me another room which doesn't make sense.
Stayed 1 night in Apr 2023

10/10 Excellent

Rosemary, Woodbine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location, away from the areas that riot when there is political unrest. The hotel is lovely. The staff is friendly, and there is a nice mall with food within a block or so if you get tired of hotel food. The hotel food is also good, but I like to get out and look around.
Stayed 2 nights in Apr 2023

8/10 Good

IYCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

EYOBO MOSES KUOL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, safety, and cleanliness
Stayed 1 night in Mar 2023

8/10 Good

Atef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hôtel
Level hotel, friendly welcoming staff, clean well designed lobby and restaurant areas, very confortable room, well located in Kilimani, very quiet area compared to neighbourhood, the only issue is with the SHOWER : water mixer needs maintenance. I will return again.
Stayed 2 nights in Mar 2023

2/10 Terrible

Mebble, Kampala

Disliked: Staff & service
Stayed 15 nights in Feb 2023

4/10 Poor

Marcus, Auburn

Stayed 4 nights in Feb 2023

4/10 Poor

Obinna

Liked: Cleanliness
Disliked: Staff & service, amenities
Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Stayed 1 night in Aug 2022

10/10 Excellent

Safia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Tsedenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Royal Tulip! The staff is so friendly, the rooms are super clean and the beds are comfortable. The front desk staff was also very accommodating of several changes in my travel plans. Anita at the front desk is so nice and welcoming. Thank you for a wonderful experience!
Stayed 2 nights in Apr 2022

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not clean. Carpet in room is very dirty/stained.
Stayed 2 nights in Jan 2022