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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property
VIP Access

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Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Superior Room
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Arboretum Road, Nairobi
  • Arboretum
    ‪7 min walk‬
  • City Market
    ‪4 min drive‬
  • University of Nairobi
    ‪6 min drive‬
  • Nairobi (WIL-Wilson)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (& Lounge Access)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View (& Lounge Access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

Luxury Nairobi hotel in Kilimani with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Radisson Blu Hotel & Residence, Nairobi Arboretum offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 43-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 10 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Radisson Blu Hotel & Residence, Nairobi Arboretum. During your stay, you're just a quick walk from Arboretum. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Just a 4-minute drive from Uhuru Park and 6 minutes from University of Nairobi
  • Airport pick-up shuttle service available for a fee
Radisson Blu Hotel & Residence, Nairobi Arboretum offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. A children's pool, a steam room, and a terrace are also featured at the luxury Radisson Blu Hotel & Residence, Nairobi Arboretum. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

The hotel hosts a free manager's reception daily.
Radisson Blu Hotel & Residence, Nairobi Arboretum has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 30 for adults and USD 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • In-room accessibility
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 150
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Blu Hotel & Residence, Nairobi Arboretum

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Laundry fee: USD 15 per day
  • Spa fee: USD 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Blu Hotel & Residence, Nairobi Arboretum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Radisson Blu Hotel & Residence, Nairobi Arboretum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 147 out of 195 reviews
Rating 8 - Good. 34 out of 195 reviews
Rating 6 - Okay. 10 out of 195 reviews
Rating 4 - Poor. 3 out of 195 reviews
Rating 2 - Terrible. 1 out of 195 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very conveniently located to all the restaurants we enjoyed. The breakfast buffet offers fresh fruit, veggies, chef made omelettes, a wide assortment of pastries and smoothies. The workout room is sufficient with weights and a few treadmills. The huge pool is warm and very visible on the dining floor. We loved it. I highly recommend this hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aymen

Stayed 1 night in Oct 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Vivienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Nairobi trip
Stayed in Nairobi for 2 nights. Hotel was wonderful, location great beside a lovely forest great for morning walk. Staff were wonderful especially John the concierge and Judy at the spa! Food was lovely, power bowl exceptional! Would definitely return here on next trip to Nairobi.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio Happy

Stayed 1 night in Sep 2024

10/10 Excellent

Tagnea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED this property so much that we cancelled our stay at a different hotel to come back to this one! All of the staff were absolutely incredible. The attention to detail from setting up a surprise in our room for our honeymoon, to remember our names and recommending areas to go. Incredible time.
Stayed 1 night in Sep 2024

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. 10/10
Stayed 5 nights in Sep 2024

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service. Restaurants are great. Breakfast choice was amazing! Really loved this hotel
Stayed 1 night in Aug 2024

8/10 Good

Huber, New York

Stayed 1 night in Aug 2024

10/10 Excellent

Obed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it - that staff was so wonderful and kind. Would love to stay again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Dan

Stayed 1 night in Jul 2024

8/10 Good

Samuel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise outside room at night that interferes with sleep/rest
Stayed 1 night in Jul 2024

10/10 Excellent

Mafan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and welcoming throughout the entire stay, and helped with transportation and other issues and questions I had. The property and room amenities were fine and comfortable. The security around the hotel area was strict but expected since it was near the President's State House. Unfortunately, the only one issue I had was late night noise. from the room above and early morning carts rolling outside the hallway. If I were to stay at the Radisson again, I would definitely ask for a top floor room and for a quieter room. Otherwise, a wonderful hotel overall.
Stayed 6 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lakhvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Smart modern hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Clara

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a v comfortable hotel. With amazing staff...call outs to Effie and Janet. V relaxed and chilled. V safe. Only criticism is the noise pollution. I asked for quiet rooms... But was disturbed by delivery lorries at 3-6 am !! And talking amongst staff and trolley movements upstairs. Complained on day 2... Was offered a room move but we only had 1 night left so stayed put and coped !
Stayed 3 nights in Jul 2024

10/10 Excellent

Macson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendly staffs and safety
Stayed 6 nights in Jun 2024

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jakub

Stayed 2 nights in May 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024