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La Maison Royale

4.0 star property

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Photo gallery for La Maison Royale

Terrace/patio
Exterior
Standard Double or Twin Room, City View
2 restaurants, breakfast, lunch, dinner served; French cuisine
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
09, Mogotio Road, off. Muthithi Rd, Westlands, Nairobi, 00620
  • Sarit Centre
    ‪12 min walk‬
  • Nairobi National Museum
    ‪17 min walk‬
  • Westgate Shopping Mall
    ‪17 min walk‬
  • Nairobi (WIL-Wilson)
    ‪19 min drive‬

Room options

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite

42-inch flat-screen TV with cable channels, TV, iPod dock

Royal Suite

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Queen Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Queen Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

La Maison Royale

Family-friendly hotel connected to the convention center in Westlands with 2 restaurants
This hotel features 2 restaurants, 3 bars/lounges, and a 24-hour health club. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
La Maison Royale offers 28 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
With your stay at La Maison Royale, you're connected to the convention center and just a quick walk from Oshwal Religious Centre. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy French cuisine at Rendezvous, one of the property's 2 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym and a playground
  • 9 minutes by car from United Nations Office at Nairobi and 12 minutes from Thika Road Mall
  • Airport, shopping center, and local-area shuttle service available for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, a meeting room, and limo/town car service. A 24-hour health club, spa services, and a terrace are also featured at the family-friendly La Maison Royale. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

The hotel hosts a free manager's reception daily.
Rendezvous - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

English, French, German, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: USD 20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Rendezvous

Things to do

  • 24-hour health club
  • Playground
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
La Maison Royale offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Maison Royale Hotel Nairobi
Maison Royale Hotel
Maison Royale Nairobi
Maison Royale
La Maison Royale Hotel
La Maison Royale Nairobi
La Maison Royale Hotel Nairobi

La Maison Royale Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 363 reviews
Rating 8 - Good. 154 out of 363 reviews
Rating 6 - Okay. 60 out of 363 reviews
Rating 4 - Poor. 29 out of 363 reviews
Rating 2 - Terrible. 12 out of 363 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Stayed 1 night in Oct 2024

10/10 Excellent

REGINALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the price point which I paid. This is great value for the money. This is the second time I stayed at this hotel. Will stay there again. The stafg are pleasant and nice. Again, anyone that complains about this hotel needs to book a $250 night hotel which will meet their needs. You can expect to stay at a three-star hotel and get a five-star accommodation.
Stayed 1 night in Aug 2024

8/10 Good

Ikram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay 1 day the rooms were big and the bed was very comfy
Stayed 1 night in Apr 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Geffry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ezequiel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, we didn’t stay long enough to have a comprehensive experience, they would allow us to make a detail review. Which is stayed for one night, and everything about it was great and convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chukwuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooftop bar and restaurant, but I didn’t so much enjoy the Wi-Fi because of how slow it works.

8/10 Good

Judith Gilman

Stayed 3 nights in Apr 2024

10/10 Excellent

VINCENT

Stayed 3 nights in Apr 2024

2/10 Terrible

Shaheen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I am giving a bad review for this hotel that I've stayed at multiple times in the past year. This time round I had a very clean and prepared room, with a used condom on the floor. I then got put into a room that had no water. Following that, I tried to reduce my stay due to a fluctuation in my itinerary and while the staff were great they had no ability from management whom I never saw once, and proceeded to charge me the full amount. Absolutely despicable management. Won't ever return.
Stayed 11 nights in Mar 2024

8/10 Good

Modi

Liked: Cleanliness, property conditions & facilities
I like the environment and the cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Congested
Stayed 3 nights in Mar 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price
Very good hotel with an excellent breakfast. The area was fine but I would walk around at night. The restaurant was also good if you don't order the steak. The only complaint that I had was that there was no hot water. It was like warm.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
Had a nice stay at the hotel, quite area staff very helpful, would be better to have had a smart TV in the room as the reception for normal channels not great.
Stayed 2 nights in Feb 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unusual shaped building results in unusual shaped hallways and rooms. The best combination of price and living space I have found in the area
Stayed 4 nights in Nov 2023

4/10 Poor

CONOR

Disliked: Staff & service, property conditions & facilities
Not as expected.
Nothing special at all. Expensive pricing for area. Poor service.
Stayed 2 nights in Nov 2023

6/10 Okay

Francis

Travelled with partner
Liked: Cleanliness, staff & service
Nice location, wonderful staff. The property need some updating. Overall, value for money.
Stayed 4 nights in Oct 2023

8/10 Good

Michael, Auburn

Business traveller
Liked: Cleanliness, staff & service
this is the 4th time I and my small 501c medical team has stayed here. Its been 4 years and unfortunately, although hotel is clean, a lot of general upkeep has not been maintained. for instance broken window locks, deteriorating shower door gaskets, soap scum at bottom of shower glass( could easily be removed with a razor scraper) Some room refrigerators work some do not. The staff is great, the breakfast buffet is very good, the rooftop restaurant, bar is a plus although sometimes service is a bit slow. Minor point but The Nation or the Standard in the lobby news rack would be nice. Probably will stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shaheen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always
Stayed 9 nights in Sep 2023

8/10 Good

Shaheen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 9 nights in Aug 2023

6/10 Okay

Verity

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had comfortable stay at Le Maison Royale however we felt the hotel is looking a bit neglected, possibly due to covid. Our room was a very long way from reception and quite complicated to get to (2 elevators and numerous corridors). We got used to this though, however and did not request a room change. Pros: *Staff were friendly and helpful *Room was big, air-conditioned and kept clean enough *Location was close to everything you need in westlands Cons *Hotel felt neglected and tired *Food was not great - breakfast was very underwhelming and on our last day we actually went out to eat so we didn’t have to eat the breakfast. *laundry service does not run on Mondays…we arrived back from safari on Sunday night and wanted desperately to have our clothes washed however couldn’t until Tuesday morning, having them returned early Wednesday morning. All in all we had a fine stay at Le Maison but probably wouldn’t return.
Stayed 4 nights in Aug 2023

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so lovely and kind! Thanks again!
Stayed 2 nights in Jun 2023