Karen Inn and Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Karen Inn and Suites

Superior Double Room
Front of property
Interior entrance
Coffee shop
Premium bedding, in-room safe, individually furnished, desk

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Karen Road, opposite Department of Defence Karen, Nairobi, 00100
  • The Karen Hospital
    3 min drive
  • The Hub Karen
    4 min drive
  • Karen Country Club
    4 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    25 min drive

Room options

Executive Room, Jetted Tub

  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Standard Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite,

  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Karen Inn and Suites

Nairobi hotel in Karen with a full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and spa services.
Karen Inn and Suites offers 28 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the shared/communal kitchen. Bathrooms include showers, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Karen Inn Spa. Services include massages and manicures and pedicures. The spa is open daily.
During your stay at Karen Inn and Suites, you'll be close to The Hub Karen. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Indulge with manicures and pedicures or massages at Karen Inn Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • 12 minutes by car from Yaya Centre and 15 minutes from Nairobi National Park
  • Airport shuttle service available for a fee
Karen Inn and Suites offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Spa services, a library, and a terrace are also featured at the business-friendly Karen Inn and Suites. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Full-service spa
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Shared kitchen access

More

  • Desk
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Karen Inn and Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Karen Inn Nairobi
Karen Inn
Karen Nairobi
Karen Inn and Suites Hotel
Karen Inn and Suites Nairobi
Karen Inn and Suites Hotel Nairobi

Karen Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

zainulabedin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay ..
Stayed 2 nights in Aug 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Helpful staff arranged for taxi services. Good food in their small restaurant. Breakfast was minimal but you can order additional breakfast food. Felt safe in guarded, fenced area with nice gardens.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price for Karen hotel
I have stayed at many hotels throughout Kenya, many in Karen, and for the cost of this hotel’s location, you can’t find a better place in this area that is clean and safe even for solo female travelers. The food in the restaurant is good and the rooms are small but sufficient especially if you are busy during the day as I was. My only complaint is that twice the mosquito nets have had holes. Good news is that hot water and internet work well and staff is helpful.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2018

6/10 Okay

Belvas, Johannesburg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic
I wouldn’t spend more than one night...very very basic
Stayed 1 night in Feb 2018

6/10 Okay

Georgiana-Alina

Liked: Cleanliness, staff & service
Okish
Staff very polite but few remarks in terms of room ( shower with low pressure cos I could hardly enjoy a warm shower), room very cold, and breakfast very poor.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not impressive but ok for a night.
Staff was good but room and food were very disappointing.
Stayed 1 night in Jul 2017

8/10 Good

Cyril

Liked: Cleanliness, staff & service
Disliked: Room comfort
Barebone comfort, fantastic service.
This is one of the cheapest options in Karen. The comfort is limited for the cheapest rooms, in particular in the bathroom. There is a small TV, a desk, a shower (with no curtain, lukewarm water). The bed is okay, but the mosquito net on mine was torn in some places. Bring your own... WiFi was sketchy the first couple of days, very good the rest of the week. I didn't notice any air con, but the temperature was fine in the room, both day and night. The food is fine, nothing special, breakfast is limited to coffee/tea, juice, fruits, and bread. The area is gated, guarded, and seemed safe, but it requires a car to go anywhere from the hotel. Luckily, the hotel has contacts to some excellent drivers (ask for Shaddy), and the cost is minimal. The hotel's strongest point is the service. The team is incredibly helpful, polite and welcoming. A real pleasure. If you want to be in Karen and can live with minimal comfort, I recommend it. If you prefer more comfort for the same price, you will have to go in another part of Nairobi.

10/10 Excellent

Sherri, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior staff. Lovely garden and outside sitting area. Several quiet spaces to sit, have a cup of tea and just relax. I would stay here again.

2/10 Terrible

business , kakamega

Liked: Cleanliness, staff & service, room comfort
In cold season they need heaters its to far from the city center the taxis r very ecpensive its just costly to move around

8/10 Good

Karen, Vancouver, WA U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure and comfortable
Enjoyed our stay in comfortable beds. Great warm shower. Sketchy WI-FI but we made do. Great attention and good food in small hotel restaurant.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anshul, India

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Warm hospitality in a secure neighborhood
Amazingly welcoming staff... I was traveling alone and had an odd-hour project which saw me leaving at 5 in the morning and returning by 9. The chefs Debra and Felix never complained in the face of my many requests for early breakfasts and packed lunches (in fact added more that I asked everytime) Location is super secure, and close to the national park, Karen museum and preservation centres Rooms are clean though dated; watch out for bed bugs and carry repellent!

10/10 Excellent

Paul, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and extremely comfortable
Yet another very comfortable stay at this excellent facility in the upmarket suburb of Karen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Excellent value accommodation with large rooms. The property in a secure compound is close to the heart of Karen and close to the Southern Bypass. Unfortunately, breakfast is not really to the standard of the rest of the accommodation. Staff are warm and friendly.

4/10 Poor

Jukka

Disliked: Room comfort
Ei lämmintä vettä
Stayed 1 night in Jun 2019

8/10 Good

Sylvana&Nico, Bonn

Liked: Staff & service
Schönes ruhiges Hotel
Wir haben das Hotel gebucht auf Empfehlung, es war recht schön besonders in der Nähe zum Giraffencenter, Nationalpark und Elefantenwaisenhaus - der Zustand des Badezimmers war so ... la la - würde das Hotel trotzdem nochmal buchen - allein wegen der Lage - sehr sicher und auch freundlich
Stayed 3 nights in May 2018

6/10 Okay

Vincent, Norway

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell ligger i rolig støk
Det mest skuffende er badet/dusj. Frokost kan ikke kalles frokost. Består av tør og svidde beef sausages, noe ligner på eggerøre og noen frokost blanding. Brød er uspiselig og pålegg mangler.
Stayed 8 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Birgit, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in Karen
We enjoyed 5 days in Karen Inn and Suites. The room was big and clean, the service really good - very kind and polite staff. The area was nice and quiet and being situated in Karen it is very close to The Karen Blixen Museum, David scheldrick, Kazuri, Giraffe Centre and The Ngong Hills. We missed a safe in the room though and the possibility to make a cup of tea and coffee. We would stay there again

4/10 Poor

Heikki, Baden-Baden

Disliked: Cleanliness, property conditions & facilities, room comfort
Pettymys.
Pettymys. Huoneen piti olla DeLuxe-huone, mutta huoneen taso ja repsottavat lampun johdot ilman lamppua ja erittäin puutteellinen kalustus. Ainoa hyvä oli sänky. Aamiainen täydellinen pettymys ja iltapalana mustaksi ja erittäin kuivaksi tehtyjä chicken wings 4 kpl. Ei voinut syödä. Receptionin henkilöstö oli hyvä.