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PrideInn Plaza Nairobi Airport

4.0 star property

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Photo gallery for PrideInn Plaza Nairobi Airport

Front of property
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Signature Mall, Mombasa Road, Mlolongo, Nairobi County, 00501
  • Signature Mall
    ‪1 min walk‬
  • Gateway Mall
    ‪7 min drive‬
  • Nairobi National Park
    ‪22 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Interior

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Interior

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

PrideInn Plaza Nairobi Airport

Family-friendly hotel with free valet parking connected to the convention center in Mlolongo
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and free airport pick-up are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
PrideInn Plaza Nairobi Airport offers 64 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mlolongo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at PrideInn Plaza Nairobi Airport. During your stay, you'll be connected to the convention center, and just a quick walk from Signature Mall. Features include free WiFi in public areas, free valet parking, and free airport pick-up service.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6.6 mi (10.7 km) from Nairobi National Park and 14.3 mi (23 km) from Kenyatta International Convention Centre
  • Free airport pick-up shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 15 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and a vending machine are also featured at the family-friendly PrideInn Plaza Nairobi Airport. A shuttle from the airport to the hotel is free (available 24 hours). Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Mlolongo hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 20 for adults and USD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Art gallery
  • Billiards/pool table
  • Designer shops
  • Shopping centre

Family friendly

  • Arcade/games room
  • High chair
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (1000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 15

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 120
  • Grab bar in shower
  • Shower grab bar height (centimetres): 60
  • Hand-held shower head
  • Handrails in hallways
  • Hallway handrail height (centimetres): 60
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 150
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low bed height (centimetres): 30
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 60
  • Low-height desk
  • Low desk height (centimetres): 60
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bath seat
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (centimetres): 60
  • Sign language-capable staff
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 60
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 19 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 250
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 150
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
PrideInn Plaza Nairobi Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

PrideInn Plaza Nairobi Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 155 reviews
Rating 8 - Good. 28 out of 155 reviews
Rating 6 - Okay. 12 out of 155 reviews
Rating 4 - Poor. 9 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Very nice hotel, and shuttle driver met me at the airport, greatly appreciated. Breakfast and coffee was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Ash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stsndard hotel about 20 min ftom airport. Free sirport shuttle included in booking.
Stayed 1 night in Nov 2024

10/10 Excellent

Ash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ewura Adjoa

Liked: Cleanliness, staff & service, property conditions & facilities
Early check ins at no fee. I love their complimentary pick up at the airport and how welcoming and friendly the staff are. Anytime i trransit in Nairobi, I will stay here. The place place too is very safe and shopping can be done in the mall downstairs.
Stayed 1 night in Oct 2024

10/10 Excellent

Aziza

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More like 25 min to NBO - free shuttle 1 way
Stayed 1 night in Oct 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ewura Adjoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was of great quality. If and when I return, I would stay no where else!
Stayed 1 night in Sep 2024

2/10 Terrible

Rodolfo

Stayed 1 night in Aug 2024

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Benjamin

Travelled with partner
The room had no hot water which we did tell reception. And nothing was done about it. Breakfast was average and we also felt like we were being rushed out even though there was barely anyone in the restaurant. The room service was very good, our dinner was brought to us in a timely fashion and food was good. Bed was comfortable. Overall, a decent stay for one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024

8/10 Good

Richard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick trip because of airport problems, so we got in late and left early, but I enjoy it, it was a good place to stay. I look forward to staying there again on Saturday, the 28th of this month!
Stayed 1 night in Aug 2024

4/10 Poor

Yu

Stayed 2 nights in Aug 2024

10/10 Excellent

Livia

Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly clean, friendly & close to airport
We had a lovely experience here from check in to check out, staff really helpful and rooms clean and comfy. Good shuttle service from airport and friendly lovely driver! Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kiran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for airport transit
Stayed 1 night in Sep 2024

4/10 Poor

ashfaq

Travelled with family
Disliked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Teresa V

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Serah was amazing and catered to our every need. I know I’ll be back, seeing her again would just be a bonus! 😊
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

10/10 Excellent

Kiran

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024