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Ole Sereni

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ole Sereni

Outdoor pool, pool umbrellas, pool loungers
Interior entrance
Property entrance
Superior Room, City View
Land view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
  • The Nextgen Mall
    5 min walk
  • Nairobi National Park
    15 min walk
  • African Heritage House
    20 min walk
  • Nairobi (WIL-Wilson)
    11 min drive

Room options

View all photos for Club Room

Premium bedding, in-room safe, individually decorated, desk

Club Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

View all photos for Cozy Room

Premium bedding, in-room safe, individually decorated, desk

Cozy Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 3 Twin Beds

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for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Ole Sereni

Luxury Nairobi hotel in Lang'ata with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Ole Sereni. During your stay, you're just a quick walk from The Nextgen Mall. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy international cuisine at The Big Five Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with Swedish massages, manicures and pedicures, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Nairobi National Park and 6 minutes from Nyayo National Stadium
  • Airport, casino, and shopping center shuttle service available for a fee
Ole Sereni offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the luxury Ole Sereni. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: KES 2000 for adults and KES 2000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • The Big Five Restaurant
  • Eagles Steakhouse
  • Waterhole Snack Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (1894 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 2000 for adults and KES 2000 for children
  • Airport shuttle fee: KES 2250 per person (one-way)
  • Airport shuttle fee per child: KES 1200 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Tax ID - P051183856D
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ole Sereni offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Ole Sereni Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 274 out of 625 reviews" "
Rating 8 - Good. 228 out of 625 reviews" "
Rating 6 - Okay. 69 out of 625 reviews" "
Rating 4 - Poor. 25 out of 625 reviews" "
Rating 2 - Terrible. 29 out of 625 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sonia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Prexedies

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis, Fishers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and always make a point to try the different room options when i'm in Nairobi
Stayed 1 night in Jul 2024

4/10 Poor

Hamza

Business traveller
Disliked: Staff & service, property conditions & facilities
I have wrongly chosen the wrong date 7/26/2024 instead of 7/27/2024 and in 2 minutes I have tried to revise but i couldn’t
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey Scott

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a View! Giraffe and Rhino from the balcony! Made for a great start to our visit to Kenya. Staff were super friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and friendly staff
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean
The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.
Stayed 2 nights in Jun 2024

6/10 Okay

George

Travelled with partner
The service at the reception needs improvement. They also don’t answer the phone promptly
Stayed 2 nights in Jun 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!
Stayed 1 night in Jun 2024

6/10 Okay

Brian

Stayed 3 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Lia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with all the amenities…. Highly recommend!

10/10 Excellent

Anne

Stayed 1 night in May 2024

10/10 Excellent

Lynsey

Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and kind staff
Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers: -Proper insulation of the shower cabin -too hard / too firm pillows Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility. Thank you so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joan

Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Stayed 2 nights in Apr 2024

4/10 Poor

Joseph, Bronxville

Disliked: Cleanliness, property conditions & facilities
Not very well maintained property. Dark too. Will not stay here again. Sheraton Airport is fine for us
Stayed 1 night in Apr 2024

8/10 Good

Birikti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024