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West End Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West End Hotel

Lobby sitting area
Double Room
Reception
Lobby sitting area
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Thurlow Road, Nairn, Scotland, IV12 4EZ
  • Nairn Beach
    6 min walk
  • Nairn Museum
    7 min walk
  • Nairn Golf Club
    11 min walk
  • Inverness (INV)
    17 min drive

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

Standard King Room

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Dining

Waverley Hotel

Parking included
Free WiFi
Breakfast available
Bar
3.7 out of 5, Good, (413)
The price is €121
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Waverley Hotel

About this property

West End Hotel

Hotel with free parking, a quick walk to Nairn Beach
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, express check-in, and express check-out.
West End Hotel offers 26 accommodations with irons/ironing boards and complimentary toiletries. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Nairn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of West End Hotel's great location. During your stay, you're just a quick walk from Nairn Beach. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include an elevator, a terrace, and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Nairn Beach and Moray Firth
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

West End Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3-star Nairn hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM–8:30 AM on weekdays and 8:00 AM–9:30 AM on weekends: GBP 15.00 for adults and GBP 8.00 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Daily housekeeping

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.

Property is also known as

West End Hotel Hotel
West End Hotel Nairn
West End Hotel Hotel Nairn

West End Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 200 reviews" "
Rating 8 - Good. 63 out of 200 reviews" "
Rating 6 - Okay. 25 out of 200 reviews" "
Rating 4 - Poor. 7 out of 200 reviews" "
Rating 2 - Terrible. 7 out of 200 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

brian

Travelled with group
Liked: Cleanliness, staff & service
Great stay for a reasonable price.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Stefan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
The worst hotel and customer service you can ever get. Booked 6 months in advance and they cancelled 2 days before. Very ignorant and when asked, are there any other local hotels, NO, even although we found another one, which belonged to the same people. Horrible!
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute hotel that was clearly understaffed. The room was moderately clean but had not been dusted. They had a mini fridge on a nightstand in a window that made it a bit challenging to close the curtains. One person to manage reception, the bar, and act as food server - poor thing was doing her best but stretched. Dinner was good albeit slow for there only being 3 tables occupied.
Stayed 1 night in Aug 2024

8/10 Good

Denise

Stayed 1 night in Aug 2024

6/10 Okay

Joe

Stayed 1 night in Aug 2024

8/10 Good

Sidnei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay !
Very good hotel
Stayed 1 night in Aug 2024

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a little tired, but overall good
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
COMFORTABLE BUT A FEW ISSUES
The only issue is the vibe in the bar and breakfast room. There is none The TV was on in the bar (very low volume), but theres just something lacking There's no background music It feels like you need to finish up and leave - Maybe that's why it was quiet Dinner took a while, but was good when it arrived. Cooked from fresh I had the continental breakfast for £10 and compared to others, it's not a pretty sight. Not appetising at all I asked the young waitress to at least put some music on, as it was deathly quiet in the room, but she gave a blatant no as it was too early for music!! 7.30am
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 1 night in Jul 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jon-Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Very friendly and helpful
Stayed 1 night in Jun 2024

8/10 Good

Jeffrey S

Liked: Property conditions & facilities
Quiet property in nice part of town
Stayed 10 nights in Jun 2024

8/10 Good

Scott

Liked: Cleanliness, room comfort
Me and girlfriend enjoyed our stay perfect location and the welcome was good and gave us the info we needed all I would say is would of been nice to be greeted when coming for breakfast as we were unsure weather if help ourselves or not but other than that everything was good
Stayed 1 night in Jun 2024

10/10 Excellent

Mark C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed quite a few times in last year. Great rooms and friendly staff who remember your name. Good value for money.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value independent hotel.
I have stayed here a few times over the last year on business trips. Friendly, clean and tidy and good value for money. The King and double bedrooms I have stayed in are spacious and the beds and pillows very comfortable. Nice touch that when they get to recognise you as a regular, a room upgrade is simply done as a nice gesture without asking - excellent customer service that puts the guest first. Happened at least three times fairly recently
Stayed 1 night in May 2024

10/10 Excellent

Dishant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property
Stayed 1 night in May 2024

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Lona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 7 needs a wardrobe!
I really like this hotel, especially as it has a lift. However, his time i was in room 7 which, oddly, had 3 sets of drawers but nowhere to hang clothes. There was no wardrobe, hanging rail or even a supply of hangers (fortunately I'd brought a couple with me)and only 1 hook, on the back of the door. I resorted to using the towel rail to hang my work clothes on! This niggle aside, it was a well priced, clean, comfortable and quiet room and I will return (with more hangers, lol).
Stayed 2 nights in Apr 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nairn Stay
A great hotel that is warm and comfortable with friendly staff. Bar open and food being served.
Stayed 3 nights in Mar 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness
Nairn break
Very quiet location very near to the sea. Hotel staff is very accommodating nice clean hotel. Also, lovely breakfast cooked to order
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A tale of two halves...
Stayed twice in a week; different rooms; no breakfast. One was rather chilly, the other toasty. One quite small, the other more spacious. Pillows could do with replacing. Water pressure for showering could do with a boost. Mattresses a bit trampoline-like - I woke every time hubby turned over...but i guess it's just different to what we're used to. Good level of cleanliness. Hotel's lovely and quiet.Had a warm welcome from friendly, helpful staff. :)
Stayed 1 night in Dec 2023

10/10 Excellent

William

Stayed 1 night in Nov 2023