Theres is no way this is a 4 star hotel! Wouldnt even give it 1!! Firstly, theres hardly any staff. We were shown to room 14 (outside) where there was still a paint sheet down at the door. The room was tiny but thats not an issue. The issue was the cleanliness. It was DISGUSTING. The ceiling light, which I would hardly ever take notice of, was so thick with dust and cobwebs, you may have thought it was frosted glass but no, it was just filthy!! Toiletries are supposably supplied, well the hand soap dispenser unit was empty, not even an empty bottle just nothing in it! There was a bottle of tesco Alcohol gel was on the sink, this is not an alternative to washing hands! There was no shower/hair gel in the dispenser however there was an empty bottle. We hadnt noticed this until late evening when we were back to the room so the only member of staff available was the barman. He was friendly and to his credit he did manage to get us a few mini bars of soap but also handed us half a bottle of radox bath soak!! I dread to think this is what they are filling up the hair and body shower gel dispensers with!! The bed sheets had a musty scent!! Once you notice the skirtings of the room, you want to unsee it!! They too are filthy. The hotel does NOT offer breakfast and there not a single member of staff available in the morning. Thankfully we only stayed one night which was long enough. We definitely WONT stay here again. At £121 for 1 night I feel robbed.