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4.5 out of 5

"Apart from the 2 single beds made to look like a double which was discomforting as you could imagine, everything else was perfect. Location, service, ... " More

By a verified traveller on Sun 30 Oct 2016

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Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Studio Suite, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Triple Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Aktivhotel Santalucia, you're connected to a railway/underground station and just a quick walk from Piazza Goethe. Features include free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Drinking options include a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 4-minute walk from Piazza Goethe and 12 minutes on foot from Busatte Adventure Park
  • Airport, railway station and local-area shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Aktivhotel Santalucia ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aktivhotel Santalucia

Everyone (1) Couples (1) Family (2)
4 out of 5

exceptional service, perfect location.

Location: Very scenic and immensely beautiful. Even the weather was moderate for the time of year. Never short of activities or places to go or things to do.
Apart from the 2 single beds made to look like a double which was discomforting as you could imagine, everything else was perfect. Location, service, presentation and cleanliness. I only had breakfast here but variety and taste was perfect!

Posted by , from London on 30 Oct 2016

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4 out of 5
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Posted by on 11 Nov 2021

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5 out of 5
Ein eher kleines aber sehr feines Hotel. Während des Aufenthaltes merkt man die vielen kleinen Annehmlichkeiten, die dieses Haus bietet. Sehr nettes Personal.

Posted by on 17 Sep 2019

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5 out of 5
Nähe zu Restaurant, zum See, eigener Pool, Fitnessraum, Lunch im Hotel war sehr lecker, nettes Personal, Gratis Tesla Ladestation war super.

Posted by on 21 Jul 2019

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Renovations + Closures

The property is closed between 18 November and 1 February.

Property Features

Aktivhotel Santalucia offers its guests 2 outdoor swimming pools, a health club, Access to hot tub, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. A seasonal outdoor pool, spa services, and a library are also featured at the family-friendly Aktivhotel Santalucia. An area shuttle within 50 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Nago-Torbole hotel.

  • 35 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2006
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 50 kilometres, and train station pick-up available for a surcharge
  • Parking: Free self parking

Room Amenities

Aktivhotel Santalucia offers 35 accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • LCD television
  • Digital channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Canoeing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Rock climbing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Rowing or canoeing on site
  • Surf lessons - nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Thai massages and body treatments.

  • Sports massage
  • Deep tissue massage
  • Body treatments
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Aktivhotel Santalucia offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 7.0 per night.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

This property uses solar and geothermal energy, plus eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. This property uses solar and geothermal energy, plus eco-friendly cleaning products.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:00 PM
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Debit cards
  • Renewable energy source - geothermal

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aktivhotel Santalucia
  • Aktivhotel Santalucia Hotel Nago-Torbole
  • Aktivhotel Santalucia Nago-Torbole
  • Aktivhotel Santalucia Hotel
  • Aktivhotel talucia NagoTorbol
  • Aktivhotel Santalucia Hotel
  • Aktivhotel Santalucia Nago-Torbole
  • Aktivhotel Santalucia Hotel Nago-Torbole

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.