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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Public bath
Building design
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Nagasaki Dejima
    2 min walk
  • Hamanomachi Arcade
    3 min walk
  • Shianbashi Alley
    6 min walk
  • Nagasaki (NGS)
    36 min drive
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking

Queen Room, Non Smoking

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior

FAV LUX NAGASAKI

Spa
Free WiFi
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (182)
The price is €107
for 1 room
includes taxes & fees
5 Jan - 6 Jan
FAV LUX NAGASAKI

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Hotel with a full-service spa, steps from Nagasaki Dejima
A full-service spa, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
The sightseeing around Candeo Hotels Nagasaki Shinchi Chinatown gets good marks from our customers. During your stay, you're just a quick walk from Nagasaki Dejima. You'll find features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include an elevator and a vending machine
  • Guests speak favorably about the overall condition of the property and the local sightseeing
  • Steps from Nagasaki Dejima and 9 minutes by foot from Megane Bridge
Candeo Hotels Nagasaki Shinchi Chinatown offers its guests a full-service spa. Public spaces have free WiFi. Candeo Hotels Nagasaki Shinchi Chinatown also features a vending machine and an elevator.

This 3-star Nagasaki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 2530 per person

Things to do

  • Full-service spa

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 315 out of 516 reviews" "
Rating 8 - Good. 154 out of 516 reviews" "
Rating 6 - Okay. 38 out of 516 reviews" "
Rating 4 - Poor. 6 out of 516 reviews" "
Rating 2 - Terrible. 3 out of 516 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.
Stayed 1 night in Sep 2024

10/10 Excellent

Leong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just within walking distance (200M or less from the shopping district and Chinatown) . Nice hotel situated conveniently. Carpark is just beside. 1200 Yen parking a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii
Stayed 4 nights in Jul 2024

6/10 Okay

Deepesh

Stayed 2 nights in Jul 2024

10/10 Excellent

Quinn

Liked: Cleanliness, amenities
Very clean and friendly staff. Recommend 10/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marco Antonio, Sendai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel is the best option if you want to stay near the Chinatown area of Nagasaki. The bus stop is about 3-4 min from the hotel, and you can easily move to other city points. The staff was kind and helped us during the check-in process. The room was really nice and comfortable, suitable for a three-person group. It might be crowded if you are traveling with huge luggage. The hot spring was really cool and had an excellent sauna. However, there were few lockers available.
Stayed 1 night in May 2024

8/10 Good

Daniel

Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Heather, Vestal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night and the staff was amazing. For us the location was great as it was very close to my daughter’s apartment.
Stayed 1 night in May 2024

2/10 Terrible

Ramin, Los Angeles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racism at Candeo towards Americans! If you are American or look like you could be, it would be in your best interest to stop and read this review. I am a platinum member with Expedia and this is the first time in 20 years that I have written a bad review. I booked a hotel room for over a week at this hotel. The OWNER, at least she claimed she was, showed an obvious and deliberate prejudice towards me when all I asked was to please ask the neighbors to not yell at 1am in the morning. For 4 nights I went up and spoke to her, and for four nights she laughed and handed me the phone number to the police, the proceeded to ignore me. When I cancelled the rest of my nights at the hotel and lost my money, she smiled and watched while I left. Insult to injury! I contacted Candeo corporate offices via email 5 times, in hopes for some understanding to what took place at this one hotel and this lady calling herself the OWNER. It’s been 2 weeks and nobody had replied back. Because they did not reply back, I am assuming that they were okay with her treatment of foreigners that were not Asian. Racism should not be experienced ever, I hope that this spares future travelers the experience I had.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Nagasaki
We absolutely loved everything about our stay here. The room was very large for Japan. It was very comfortable and we loved the extra sofa seating area. The location is great; so much more fun than staying near the train station. Outdoor spa was fabulous!
Stayed 2 nights in Mar 2024

10/10 Excellent

Myka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to find. Access to local transportation was easy.
Stayed 1 night in Mar 2024

8/10 Good

andres, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service
The only bad point was that it advertises 4 people max per room. Ot is not truth. It only fits comfortably 3. The last bed next to the window which leaks so it is cold to sleep there. I have 2 horrible sleep nights. My two children and wife in the king size bed. No space there for me nor in the floor. They are small rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must try hotel
Hotel is new n modern, the room design is cozy n comfortable even w/o view. The reception desk is located at higher floor with great view n brillant nature light. even only sitting there, can enjoy so much. Roof top onsen is fantastic, must try. I n my husband enjoyed so much. Of course, sometimes a lot of ppl. Location is just right to china town.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the buzz - quiet but cozy
The onzen was great and it was convenient to get to all major tourists attractions using the tram (Sevice #1) which was on a parallel street to the hotel. Chinatown was at the doorstep - turn right (though not exciting at all) and there were many shops nearby too - turn left.
Stayed 2 nights in Nov 2023

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Candeo. Excellent service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kunio

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is the best one so far in Kyushu trip.
Stayed 2 nights in Nov 2023

10/10 Excellent

Man Wah, San Francisco

Stayed 1 night in Nov 2023

8/10 Good

Peng Eng Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed, good breakfast.
Japanese hotels generally focus on efficiency and convenience but not really on hospitality and the personal touch. Candeo Nagasaki scores high in terms of the hotel design and the rooms are especially beautiful. The breakfast was good too, and it was a rarity to see a different menu on the second day of our stay. Coffee could be better. Parking was available in the car park opposite the hotel. The back entrance of the car park faces the front of the hotel which was very convenient. Service was friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Esther Inja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am impressed by their service and kindness. This is the best hotel I stayed in Japan I last few years. I will definitely recommend it to anyone visiting Nagasaki.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the location and the sky spa was lovely.
Stayed 2 nights in Oct 2023