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Hotel Madarao

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Madarao

Free WiFi
Exterior
Lobby
Gift shop
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Madarao-Kogen, Myoko, Niigata, 389-2257
  • Madarao Kogen Ski Resort
    ‪1 min walk‬
  • Madarao Kogen Picture Book Art Museum
    ‪6 min walk‬
  • Nozomi Lake
    ‪4 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed OR 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Double or Twin Room, Shared Bathroom

Double or Twin Room, Shared Bathroom

Double or Twin Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Private Bathroom

Double or Twin Room, Private Bathroom

Double or Twin Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Xplore by Active Life

Breakfast included
Free WiFi
Restaurant
Bar
4.0 out of 5, Very good, (31)
The price is €412
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Xplore by Active Life

About this property

Hotel Madarao

Slopeside fun with restaurant and bar/lounge
With direct access to the slopes, Hotel Madarao makes guests feel at home with amenities like a bar/lounge and complimentary wireless internet access. Housekeeping is not available.
Hotel Madarao offers 48 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Myoko hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include ski-in/ski-out access.
During your stay at Hotel Madarao, you're just a quick walk from Madarao Kogen Ski Resort. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes ski-in/ski-out access
  • Steps from Madarao Kogen Ski Resort and 6 minutes by foot from Madarao Kogen Picture Book Art Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ski-in/ski-out access, barbecue grills, and tour/ticket assistance are also featured at Hotel Madarao. Self parking is free.

This Myoko hotel is smoke free.

Hotel Madarao has a restaurant on site.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Luggage storage
  • No housekeeping
  • Ski-in/ski-out access
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Picnic area

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 8 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Madarao Iiyama
Madarao Iiyama
Hotel Madarao Hotel
Hotel Madarao Myoko
Hotel Madarao Hotel Myoko

Hotel Madarao Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Libo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large. The staff was helpful. The breakfast was a little disappointing but at least it was free
Stayed 2 nights in Jan 2024

10/10 Excellent

Judyien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service. Room was cleaned fresh towels every day. Great area ski slope is a 5 minute walk away 10/10 recommend

8/10 Good

Samuel

Stayed 1 night in Dec 2021

10/10 Excellent

Alegna

Stayed 1 night in Dec 2021

10/10 Excellent

Lorrienda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!!!
Spacious and very clean!!! Friendly staff and close to everything.
Stayed 1 night in Dec 2021

10/10 Excellent

Marites

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
STAFF WAS VERY HELPFUL. CLEAN ROOM. THEY LET US USE THE DINING ROOM TO CELEBRATE NEW YEAR. STAFF WAS VERY FLEXIBLE.
Stayed 2 nights in Dec 2021

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in Dec 2021

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Very helpful! Lots of fun! Breakfast isn’t much but it’s better than nothing! :)
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We were misdirected to the main madarao hotel then charged $75 to be picked up 60m away before we got there. Orher hotels many kms away took us home due to snow and bus was 1/4 price manny kms further. Meanwhile 3 hotel bus sat idle for next 4 days. Facilities were rundown. No safety rails on stairs to entry or ski store. Drying room heater turned off & foyer to conserve $. Underwhelming brealfast with occasional poor higeine. Requests made, nothing fixed in week multi room 10 pp group include no room heater, leaking toilet, not enough towels for persons booked to rooms, facilities nonexistant compared to claim on booking- infact no fridge, minibar, credit card facility, toiletries, crockery or, cutlery. The one vending machine out of order the whole week was only source of food or drink. Overall worse than a backpackers the locals avoid.
Stayed 6 nights in Jan 2019

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient on the ski slopes
A comfortable hotel right on the ski slopes. Could use a bit of maintenance (hotel lost power a few times due to overload but they quickly fixed it each time). But it was clean and comfortable and the staff were incredibly helpful. Convenience of ski hire shop and a great bar and food in the hotel. They also arrange easy trips to the snow monkeys which saved us so much time. Breakfast supplied each morning which was a bonus.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Ray, Manila

Liked: Cleanliness, staff & service
Disliked: Room comfort
okay hotel, that needs an update
The hotel is a bit of an uphill walk to the actual ski area. It's not too far, about a 10 minute walk which is not bad... but going uphill plus snow and if you're carrying your ski gear, then it gets challenging. The staff was great and very accommodating. The folks at the front desk and ski rental place were very helpful. The facilities however, specially the rooms need some updating. The heating wasn't working well on my 2nd day, and on the third day it was just non-existent for the showers/sink and also for the room. Even without me requesting, the staff provided a portable heater which helped a little and offered extra blankets. Food options in the hotel and nearby - not a lot. Also make sure you bring cash (local currency).
Stayed 3 nights in Feb 2018

6/10 Okay

makoto

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities
何も無い〜
Stayed 1 night in Dec 2023

6/10 Okay

Koki

Stayed 1 night in Dec 2023

2/10 Terrible

Yu

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
スタートから最悪でした。 勝手にカードから手数料引き落とされるし、日本語は通じないし大揉め。 他の方の口コミを見てから決めるべきでした。 トイレやお風呂は何年も前から壊れたままみたいで直す気はなさそうです。 宿泊中もアメニティもなく、ブレーカーもよく落ちて大変でした。 唯一の救いは… 受付の日本人のお姉さんが優しくて可愛い。 あとはBARは素敵でした。 異国感を味わうには、いろんな意味でもってこいのホテルでした！
Stayed 1 night in Feb 2023

10/10 Excellent

KATSUHISA

Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪の日本語通じないホテルです。
日本語通じない外人オーナーのホテル。壁に穴が空きトイレは不潔。宿泊客は１組だけで若い外人スタッフもまったやる気ない。ここは絶対泊まってはいけない。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018

6/10 Okay

FUMIAKI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
国際交流の場
ファミリールームに泊まったが、結構広くてスキー目当ての子供連れには良い。 2日ともボイラー故障で風呂に入れず、これは最悪だった。 中にスキーレンタルがあり便利だが、ゲレンデまではそこそこあるので子供がスキーを担いでいくのが一苦労。 スタッフも客もほぼ多国籍の外国人で英語で国際交流が楽しめる。
Stayed 2 nights in Feb 2018

2/10 Terrible

S, 東京

Disliked: Property conditions & facilities, room comfort
電話ですでにお伝えしましたが、サービスは最悪でした。その理由は以下の通り。 ・予約した部屋はツインだったがダブルが用意されていた。ベッドを変更できるとのことだったが、時間がかかると言われ、面倒なのでダブルで我慢した。 ・フロントには一人しかスタッフがおらず、何か対応してもらうにも並ばなければならず時間ばかりが過ぎた。 ・お風呂のボイラーが壊れていて結局お風呂に入れなかった。設備のチェック体制はどうなっているのか？掃除していれば気づくはず。温泉に入れないとわかっていながら、外国人客には温泉を案内していたことも驚きだった。 ・トイレのほとんどが壊れていた。 ・夜中までバンドの音がうるさかった。ライブが遅くまであり音が聞こえることを事前に知らせておくべきだ。 ・フロントの日本人女性スタッフは丁寧に対応してくれたものの、結局、支払った分のサービスは受けられなかったため、返金を要求している。
Stayed 1 night in Feb 2018

6/10 Okay

Yuichi

Liked: Staff & service
インターナショナルな空間。
1月に2泊させていただきました。 オーナーさんが変わったらしくて宿泊者は、ほぼ外国の方でした。日本人スタッフの方は親切に説明していただき助かりました。 併設のバーでは国際的な雰囲気で非常に楽しませていただきました。
Stayed 2 nights in Jan 2018