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Hotel Kokusai 21 Nagano

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kokusai 21 Nagano

Lobby
Exterior
Twin Room, Non Smoking,Tower Wing
Outdoor wedding area
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Agata 576, Nagano, Nagano-ken, 380-0838
  • Japanese Traditional Paper Museum
    11 min walk
  • Nio-mon Gate
    15 min walk
  • Sanmon Gate
    18 min walk

Room options

View all photos for Double Room, Non-Smoking, South Wing

Desk, soundproofing, free WiFi, bed sheets

Double Room, Non-Smoking, South Wing

  • 23.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 4 Bedrooms, Non Smoking

Grand Room, 4 Bedrooms, Non Smoking

Grand Room, 4 Bedrooms, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Quadruple Room, City View, Executive Level

Premium Quadruple Room, City View, Executive Level

Premium Quadruple Room, City View, Executive Level

  • 55 sq m
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Single Room, Non-Smoking, South Wing

Desk, soundproofing, free WiFi, bed sheets

Single Room, Non-Smoking, South Wing

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, Non-Smoking, South Wing

Desk, soundproofing, free WiFi, bed sheets

Twin Room, Non-Smoking, South Wing

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, 4 Bedrooms, Non Smoking

Family Quadruple Room, 4 Bedrooms, Non Smoking

Family Quadruple Room, 4 Bedrooms, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Studio Suite, City View, Executive Level

Premium Studio Suite, City View, Executive Level

Premium Studio Suite, City View, Executive Level

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Twin Room Tower 31sqm

Corner Twin Room Tower 31sqm

Corner Twin Room Tower 31sqm

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

View all photos for Superior Triple Room, Non Smoking, City View

Superior Triple Room, Non Smoking, City View

Superior Triple Room, Non Smoking, City View

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 75 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Double Room, 1 Queen Bed, Non Smoking, Executive Level

Luxury Double Room, 1 Queen Bed, Non Smoking, Executive Level

Luxury Double Room, 1 Queen Bed, Non Smoking, Executive Level

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 51 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Twin Sofa Bed

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

Comfort Double Room, 1 Double Bed, Non Smoking

Comfort Double Room, 1 Double Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking,Tower Wing

Twin Room, Non Smoking,Tower Wing

Twin Room, Non Smoking,Tower Wing

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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The price is €67
for 1 night
includes taxes & fees
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About this property

Hotel Kokusai 21 Nagano

Hotel with 4 restaurants, near Zenko-ji Temple
This hotel features 4 restaurants, a conference center, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and dry cleaning.
Hotel Kokusai 21 Nagano offers 148 accommodations with complimentary bottled water and slippers. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Hotel Kokusai 21 Nagano. During your stay, you're just a quick walk from Kitano Cultural Center. You'll find features like free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Dining options include 4 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Within a 10-minute walk of Kitano Cultural Center and Junen-ji Temple
There are 4 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Kokusai 21 Nagano. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Nagano hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Kokusai 21 Nagano has 4 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (JPY 1000 per stay; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2200 per person
  • 4 restaurants and 1 coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Uncovered self parking fee: JPY 1000 per stay (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kokusai 21
Kokusai 21
Kokusai 21 Hotel
Kokusai 21 Hotel Nagano
Kokusai 21 Nagano
Hotel Kokusai 21 Nagano
Hotel Kokusai 21 Nagano Hotel
Hotel Kokusai 21 Nagano Nagano
Hotel Kokusai 21 Nagano Hotel Nagano

Hotel Kokusai 21 Nagano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 176 reviews" "
Rating 8 - Good. 77 out of 176 reviews" "
Rating 6 - Okay. 13 out of 176 reviews" "
Rating 4 - Poor. 4 out of 176 reviews" "
Rating 2 - Terrible. 1 out of 176 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

drew

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, nice breakfast and comfy beds
Stayed 1 night in Mar 2024

10/10 Excellent

Russell

Stayed 4 nights in Dec 2023

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place
Nice stay for one night close to Zenkoji and reasonable costs.
Stayed 1 night in Sep 2020

2/10 Terrible

mmh

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
If you want good night sleep, skip this hotel. The Wall is so thin you can hear next door conversation all night long. Room is very small and doesn’t look as nice as you see on the photograph. What about service? The Door man at the entrance (inside) watching us unloading wheelchair, letting disable person out of car and didn’t even come out and give us a hand until I yell out for the help. (We are the only the gust at the door) I have asked GM why he was like that? GM reply back to me saying his job is to escort the guest who have enter the hotel. This tell you all about how they service you. Their fundamental attitude is very poor right from the beginning to the end.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facility. Staff very helpful. Good breakfast. Sirens woke me up a few times during the night. Must be near an emergency services station. If you're a light sleeper you may want to bring some earplugs.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very nice place. What made it better was the people that worked there were all so very nice and friendly and helpful
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Easy parking. My room in south wing was spacious but the furnitures were not in good condition as well as did not have enough electric wall socket.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service during our stay. Check in staff very friendly and helpful. Many thanks to Mai for her advice and assistance. Property is a little ways from downtown but walkable and shuttle service available. Would stay here again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff, fantastic room and facilities.
Stayed 1 night in Jan 2019

8/10 Good

Jean Chii

Liked: Room comfort
The room size was good but a bit dated. There are few parking available nearby the hotel.
Stayed 2 nights in Sep 2018

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a night
The staff was friendly and helpful. The room was a good size. The bed was very firm. We ate at the hotel’s Italian restaurant and the food was good. After dinner we went for a walk and the neighborhood was clean and safe, but there was not much to see...not even a park. In the morning we had the hotel buffet breakfast. It had a good variety of items, but the coffee came from a machine and sadly it was not good.
Stayed 1 night in May 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and recommended
This hotel was clean and comfortable. Rooms were a good size. Staff were friendly, and helpful when needing advice on where to go. The hotel is about 15 minutes from the train station, but an easy walk. The area around the hotel is quite quiet, so you'll need to head towards the station for activities. Breakfast St the hotel wasn't great, but had the basics if you don't need a full English. Overall a very pleasant stay, and would stay here again.

8/10 Good

alex , italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
To be a japanese hotel , this is very good! Hotels in japan have ridicousy small rooms usually . This has good space. Chose tower wing whichhas beeen renovated
Stayed 1 night in Feb 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

GuHyun, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close to Zenko-ji
There was nothing inconvenient. The humidity during the air-conditioning was somewhat low. Use humidifier in winter.
Stayed 1 night in Nov 2017

8/10 Good

NijinskyScot, Inverness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely spacious room with view
I had very spacious tower room with great view at corner. staff very helpful and kind. wifi very smooth,unlike my previous place.. highly recommended for nagano stay ******
Stayed 3 nights in Sep 2017

8/10 Good

Daniel, Taos, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average, clean Japanese hotel
Everything was nice and clean and I would have liked to stay there were it not for the terrible Wi-Fi, the worst I have seen during my journeys in Japan. You needed to connect through the TV, a very odd scheme. It went out every 10 to 20 seconds and then I needed to reconnect, which easily took 2 minutes every time. Totally nerve-wrecking. Ruined an entire evening for me until I finally went downstairs to the lobby where it was decent. However, the lobby Wi-Fi is not secure as it would have been in my room, had it worked.
Stayed 1 night in Aug 2017

8/10 Good

rupert

Liked: Cleanliness, staff & service, property conditions & facilities
right in the middle of nagano.
Good 4* hotel in between the main tourist areas - the station / shops and Zenko-ji temple complex. Nagano is not a large city, so perfectly walkable from either location. The hotel itself was fine - staff were welcoming, and happy to converse in either Japanese or English, and check-in / out was efficient and hassle-free. I would definitely recommend staying in the tower wing rather than the regular one by the way, it's newer and better decorated. The only mild issue was that they only had two single beds available rather than one queensize, but that was more down to it being a busy season for nagano rather than anything the hotel did wrong! Anyway, would be happy to stay there again if revisiting Nagano.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay. We were pleasantly surprised with the size of this hotel room. It is very large for a Japanese hotel. It is similar to an Embassy Suites hotel in the U.S. We booked a twin room and ended up with a three bed room. It had a large sitting area separate from the bedroom and a large bath with a separate sink area. We were put in the older tower of the hotel, but felt like we booked into the penthouse suite. This hotel is a fifteen to twenty minute walk from the train station or an $11 taxi ride. Highly recommend staying at this hotel for comfort, service and location. There is a Denny's restaurant just over two blocks from the hotel where you can get more Western style meals at a great value.

10/10 Excellent

George V., Kawasaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for leisure and as weddings venue
Good hotel for leisure and as a weddings venue. The restaurants located in the hotels are a fine choice for casual traveler. A good starting point to visit the Zenkoji temple and Nagano city.

10/10 Excellent

Tetsuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

HISATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024