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Hotel Green Plaza Hakuba

3.5 star property

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Photo gallery for Hotel Green Plaza Hakuba

Exterior
Snow and ski sports
Lobby
Standard Room Maisonette Type, Non Smoking
Spa

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
12860-1 Chikuniotsu, Kitaazumigun, Otari, Nagano-ken, 399-9422
  • Hakuba Koruchina Ski Area
    ‪1 min walk‬
  • Hakuba Norikura Onsen Ski Resort
    ‪4 min drive‬
  • Tsugaike Ski Resort
    ‪6 min drive‬

Room options

View all photos for Standard Room Japanese-Western Style, Non Smoking

Standard Room Japanese-Western Style, Non Smoking

Standard Room Japanese-Western Style, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room Maisonette Type, Non Smoking

Standard Room Maisonette Type, Non Smoking

Standard Room Maisonette Type, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Twin Beds

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About this property

Hotel Green Plaza Hakuba

Slopeside hotel steps from Hakuba Koruchina Ski Area
With direct access to the slopes, Hotel Green Plaza Hakuba makes guests feel at home with amenities like a sauna and a hot tub.
Hotel Green Plaza Hakuba offers 257 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Hotel Green Plaza Hakuba, you're just a quick walk from Hakuba Valley Ski Area. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Amenities include free lobby newspapers, a front-desk safe, and 2 meeting rooms
  • Onsite recreation includes hot springs, a sauna, and ski-in/ski-out access
  • Steps from Hakuba Valley Ski Area and Hakuba Koruchina Ski Area
  • Free train station pick-up and train station drop-off shuttle service
During the winter, enjoy onsite recreation like snowboarding, snow tubing, and sledding. Relax in the hot tub after a day on the slopes or enjoy the use of a sauna. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. This ski hotel also offers karaoke and ski passes. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Otari hotel.

Hotel Green Plaza Hakuba has 2 restaurants on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Karaoke
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 100.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Green Plaza Hakuba offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Green Plaza Hakuba
Green Plaza Hakuba Otari
Green Plaza Hotel Hakuba
Hakuba Green Plaza
Hakuba Green Plaza Hotel
Hotel Green Plaza Hakuba
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Japan/Nagano Prefecture - Otari-Mura
Hotel Green Plaza Hakuba Hotel
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Hotel Otari

Hotel Green Plaza Hakuba Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 54 reviews
Rating 8 - Good. 29 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The property is not safe during COVID-19. It requires half-board, and continues to serve its meals indoors, via a buffet. Yes, they include disinfectant at the tables and provide people with plastic hand-coverings, but numerous studies show this is not enough and buffets are some of the most dangerous venues to contract COVID. They denied my request to eat meals in my room. In addition, the hotel does not adequately enforce mask usage -- many guests wear their masks below their nose and, in the ski locker room, are entirely maskless. Even worse, they still operate a smoking room where some guests huddle together in a small room and smoke cigarettes...during COVID!
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is such a great place to ski/snowboard. The hotel is great and has a lot of space, theirs a lot to do in the hotel also besides being outside in the snow. The onsen and massage is great also and add the breakfast and dinner to your stay, you won’t regret it! It’s very peaceful and relaxing and we enjoy coming here. Can’t wait to come back!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Adam

Liked: Cleanliness, staff & service

Slopeside

Skiing was awesome and this hotel is slopeside, so that’s the key selling point for me. It is also unique and nice inside the hotel plus the onsen is great. My room was a bit dingy and dated, but seemed clean. Downside is that it a bus ride away from literally any other biz or hotel, so you are limited to the hotel for food or whatever else you need. The hotel food is really pretty bad, so this was a significant downside.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in the ski slopes and an impressive looking hotel
Stayed 5 nights in Jan 2019

10/10 Excellent

YJ, Kyoto, Japan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Green Plaza Hakuba sits at the foot of the Cortina ski resort, which makes it a perfect ski in-and-out situation. The room had two single beds, and space for three futon with a max capacity of 5 persons. However, it was a perfect roomy space for my friend and I. Room was very clean, with a great view of the slope. It was a lot of fun to sit on the windowsill and watch the snow plows. The room had an assortment of glassware/cups and comes with a fridge, which is useful because there isn't much around the hotel itself to eat. Restaurant- nice buffet style dinner and breakfast (7-9am) . Be wary that breakfast time can be a bit busy/crowded if you come around 8am. Both meal times offered a good variety of western and Japanese food and was delightful. The beef stew was especially awesome. There is no notice on their site stating no tattoos allowed in the onsen (also boasts a great view of the ski slopes), but there was a sign posted outside the onsen itself. I disregarded it, as there were only Chinese in the baths and no one seemed to mind. It's a nice onsen, excluding that no tattoo sign. Staff are very kind, and when we were there, there were staff speaking Japanese, English, and Chinese. Tamura-san was very prompt with email replies. All in all, a lovely stay for a good price for convenience, cleanliness, and amenities.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Phenomenal Hotel But Need Better Pillows

Overall, this hotel is excellent! It is directly off the slopes at Cortina and offers a number of amenities. The beds were a bit of a disappointment, particularly the pillows were very uncomfortable. However, with a number of amenities offered and its great location, this hotel is excellent.
Stayed 1 night in Jan 2019

8/10 Good

bryan

Liked: Cleanliness, staff & service

BT

Great location for skiing. Need more food options.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Over crowded hotel

This hotel is over crowded. There’s no seating area in the lobby for hotel guest. If u are arriving early be prepared to stand until checking in time at 3pm. The hotel do not provide luggage holding service for guests. Guest needs to pay for lockers to store their luggage. If you have a choice, do not go for the hotel half board meal package. U will be ended up eating the same food from the buffet for every breakfast and dinner. There are only 2 restaurants and a cafe in the hotel. Is always long queues to the eatery during the day time even though we noticed there was empty tables. I was told that the kitchen can’t cope with the overwhelming orders. The shuttle bus services is not that frequent to Minami-Otari station and Happo bus terminal. The onsen is like children swimming pool with kids running around and jumping into the onsen. Is the worst onsen! The skiing area was ok. The only good thing I can say was that the Western and Japanese room type is spacious and comfortable and the hotel staff is quite helpful. Otherwise the hotel is overpriced.
Stayed 3 nights in Dec 2018

6/10 Okay

Seang Seng

Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski in ski out

Perfect location to ski in ski out. Restaurants are great and food is delicious. Can be difficult to get around as the hotel is isolated in cortina, shuttle buses run to and from Hakuba fairly regularly. Staff were friendly.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Convenience in Deep Powder Paradise

Green Plaza is a giant ski in/out hotel in Cortina, with a really great onsen, a good buffet and decent rooms. A bit worn and less charming on the inside than it look on the exterior. Still ... great for a family skiing the area, since the kids finds their way around easily and can be on their own :-) Cortina is heaven when the snow is deep & white ... but less so if it is hard, packed and if you are not keen on skiing between the trees. The latter being among the steepest in Japan and resulting in a definite thrill !
Stayed 3 nights in Feb 2018

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski in/ski out location. Very helpful staff

Very, very helpful staff. Nice breakfast and dinner buffet. Fantastic Onsen. Spotty WiFi. Great free shuttle to Nagano train station
Stayed 2 nights in Jan 2018

10/10 Excellent

Andy, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great convenient ski resort

Ski-out resort. Great rentals. Great food. Very good room and shuttles to other Hakubar resorts. Easy transportation to/from Nagano Station.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service

Great location

Great location. Great staff. Hotel rooms/bathrooms need a refresh.
Stayed 5 nights in Dec 2017

8/10 Good

Skiiers, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh! my the food.....

Same food for four days breakfast and dinner. The hotel need to hire a decent chef! By the third day, I could pick my food blind folded.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to Cortina powder

Great value for ski in/out that includes buffet breakfast and dinner. Free local shuttle. Easy access to some of Hakuba's best powder! Great service. Highly recommended.

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Really interesting place with amazing all you can eat breakfast and dinner included with my room price. A steal of a value compared to ski vacations in the USA. Amazing snow and literally steps away from the slopes. Soak in the massive onsen (equates to like 7 or 8 hot tubs) after a long day in the powder. Can't wait to come back

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Hirokazu

隣接のガーデンは、見る価値あり

施設も経年で古くなりつつあり、コロナ禍で食事のオペレーションも苦労している。隣接のイングリッシュガーデンは、宿泊者は無料で入園でき、価値ある施設。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2021

4/10 Poor

I-shan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
1，飯店的check in 服務糟, 飯店不提供每日的清潔房間，只有提供換毛巾服務大約11點左右抵達了飯店，飯店無法給我們提早check in之外，也無法讓我們寄放行李，要求我們將行李放在付費的locker, 2, 飯店不提供每日的清潔房間，只有提供換毛巾服務 3, 飯店櫃檯人員資訊不足：對於飯店到機場的公共交通工具不熟悉
Stayed 3 nights in Feb 2020