Chateau Lausanne

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Lausanne

Exterior
BBQ/picnic Area
View from room
Snow and ski sports
Twin Room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
2937-673 Hokujo, Hakuba, Nagano, 399-9301
  • Hakuba Valley Ski Area
    1 min walk
  • Hakuba Ski Jumping Stadium
    1 min walk
  • Hakuba Happo-One Ski Area
    12 min walk

Room options

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

About this property

Chateau Lausanne

Bed & breakfast with free breakfast, steps from Hakuba Valley Ski Area
This smoke-free bed & breakfast features a restaurant, a 24-hour front desk, and an arcade/game room. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, tour/ticket assistance, a garden, and charcoal grills are onsite.
Chateau Lausanne offers 7 air-conditioned accommodations with safes and hair dryers. These individually decorated accommodations have separate dining areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Hakuba bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Chateau Lausanne, you're just a quick walk from Hakuba Valley Ski Area. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the fine-dining restaurant
  • Services include tour or ticket assistance and luggage storage
  • Steps from Hakuba Valley Ski Area and 12 minutes by foot from Hakuba Happo-One Ski Area
  • Free local-area shuttle service
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Barbecue grills, an arcade/game room, and tour/ticket assistance are also featured at Chateau Lausanne. Self parking is free.

This 3-star Hakuba bed & breakfast is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.
Hogaraka - This fine-dining restaurant serves dinner only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–9:00 AM
  • 1 restaurant

Restaurants on site

  • Hogaraka

Things to do

  • Arcade/games room

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 19-inch flat-screen TV

Food and drink

  • Dining room

More

  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 2 and younger are not allowed at this property. All guests older than 2 are welcome.
  • Rollaway/extra beds are available for JPY 7500.0 per night.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: JPY 7500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 2 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Chateau Lausanne B&B Hakuba
Chateau Lausanne B&B
Chateau Lausanne Hakuba
Chateau Lausanne Hakuba
Chateau Lausanne Bed & breakfast
Chateau Lausanne Bed & breakfast Hakuba

Chateau Lausanne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, property conditions & facilities
The owners were very helpful and went out of their way to help with transportation.
Stayed 3 nights in Feb 2024

10/10 Excellent

JUNHUI

Liked: Cleanliness, staff & service, property conditions & facilities
Rob and Yoshi made this property 5 stars. They are very caring and does make you kinda like staying with family a bit
Stayed 3 nights in Jan 2024

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service
We had a pleasant stay, Yoshi was amazing! Always a smiling face and ever happy to assist where she could. The location is a short 10min walk to Echoland Main Street, great for food and drinks (but be prepared to wait for a dinner sitting). It is a short walk to the shuttle bus stops to get on snow, but unfortunately they don’t open breakfast until 0730 and if everyone comes down at the same time you’ll be pressed to get your breakfast in time to catch the first shuttle (you can just have toast and a coffee if you get stuck). We requested a queen bed, but got given two singles and the room is quite small. However the heating works well and it had everything we needed. I emailed Rob to ask the best way to get to the hotel from the train station and was informed we would be picked up. Unfortunately although I emailed a couple days prior updating on our arrival time at the train station, he never replied and turned up at the station 50minutes after we arrived (at the time the busiest train arrived with most of the crowds). Rob was unable to take us to the train station for our departure but Yoshi was helpful in calling a taxi the night before.
Stayed 4 nights in Jan 2024

10/10 Excellent

Chino, St. Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host family was welcoming and charming. The breakfast was delicious and filling. I appreciated being picked up at the train station when first arriving. All for an affordable price.
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely cosy stay with friendly hosts. Just what i was looking for. A short walk to bus stop to the resorts and a short walk to an Onsen after a long day of skiing. Restaurants just down the road in Echoland. an excellent full breakfast provided every morning. A great options for solos travellers or groups for sure
Stayed 6 nights in Jan 2023

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Mat, QLD, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property's only a 3 min walk from the closest bus stop (Goryu Hondinirichi) for the snow shuttles, or a 5 min walk to the next closest (Hotel Oak Forest) which operates a few extra shuttles. Also only a 5 min walk to the main strip in Echoland which has a bunch of bars & restaurants. The hosts Yoshi & Rob were super helpful and friendly. Picked us up from Hakuba Station when we arrived and dropped us off at Happo Bus Terminal when we left. Also gave us a lift to the bus station on a separate day when we needed. No complaints about the room. It's very standard but had all the basics that we needed. Heater worked well, we were never cold. There's a small drying rack for hanging some of your clothes which was handy. Bathroom was small but not too small. Shower water pressure was good and didn't have any issues with hot water. There is no fridge in the room, we left whatever we needed to keep cold (yoghurts, beers etc) on the outer windowsill and that was totally fine! The drying room for all your snow gear works well. It's small and can get crowded when there's a lot of guests but our stuff was always dry by morning and that's what matters. The free breakfast was very basic but more than sufficient to get you through until lunch time. The cooked option was between either bacon, sausage, mushroom & scrambled egg or a vegetarian option which substitutes the meat for avocado. Both very small but you can also help yourself to the standard cereal, toast, juice, coffee & tea.
Stayed 9 nights in Jan 2020

8/10 Good

Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and Cosy
Warm and Cosy
Stayed 2 nights in Apr 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts and comfortable, friendly lodgings
Our stay at Chateau Lausanne was one of those lovely experiences that help to cement fond memories of a holiday/travel. Comfortable and clean lodgings, hosts Rob and Yoshi were warm, friendly, relaxed but always professional and accommodating. Great location, close enough to walk to plenty of bars and restaurants and shuttle bus stops, but serene at night, away from the hustle and bustle of a busy ski town. If we make it back to Hakuba, we know where we'll stay.
Stayed 3 nights in Jan 2019

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing in Hakuba
we had a wonderful holiday at the Chateau Lausanne thanks to the hosts Rob and Yoshi and their lovely family. The hotel was in a convenient location for the shuttle buses to the slopes and in the pretty snowy lanes of Ecoland. The room was clean and comfortable and we enjoyed the breakfast either continental or cooked to order each day.
Stayed 8 nights in Dec 2018

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hakuba
We had a great stay here! The hosts are so nice and accommodating. The rooms are small, but cozy. Our only small complaint is the ski storage room is small and the rooms could use more hooks to dry out gear overnight.
Stayed 5 nights in Jan 2019

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

YiHsing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non

10/10 Excellent

じゅん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

8/10 Good

ひろき

Travelled with group
Liked: Cleanliness, staff & service, amenities
オーナーがとても気さくで話しやすい方です! 『また利用したい』そう思える居心地の良い場所でした。
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
アットホームな感じでリラックス出来ました。スノーボードのスクールも紹介してもらえました。
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

INTEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
避暑
部屋が綺麗、施設もよい。夜は静かでよく寝れます。ファミリー経営者がいろいろと案内していただき:近く温泉も最高です。
Stayed 1 night in Aug 2019

10/10 Excellent

Senda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019