See all properties

Grand Mercure Lake Biwa Resort & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Public bath
Standard Suite, 2 Single Beds, Lake View
Exterior
Exterior
Standard Room, 2 Single Beds (Japanese Western Style)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • All-inclusive
  • Laundry
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Ho Park
    ‪3 min walk‬
  • Lake Biwa
    ‪4 min walk‬
  • Nagahama Castle Historical Museum
    ‪6 min walk‬

Room options

View all photos for Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Twin, Lake View

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin, Lake View

  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Mountain View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Japanese Western Style)

Standard Room, 2 Single Beds (Japanese Western Style)

Standard Room, 2 Single Beds (Japanese Western Style)

  • Sleeps 7
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side

  • Sleeps 7
  • 4 Twin Futons

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

In-room safe, desk, iron/ironing board, free WiFi

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Single Bed, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Single Bed, Mountain View

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Mountain View

Standard Room, 1 Single Bed, Mountain View

Standard Room, 1 Single Bed, Mountain View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside

  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

  • Sleeps 6
  • 2 Twin Beds

Stateroom, Suite, Annex 4Beds

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 2

Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Other - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Triple - Non-Smoking

  • Sleeps 4

Standard Semi-double - Non-Smoking

  • Sleeps 1

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Economy Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed

  • Sleeps 6

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Deluxe Japanese-Western mixed

  • Sleeps 5

Semi-double - Non-Smoking

  • Sleeps 1

Regular Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

Similar properties

Front of property

Green Hotel Yes Nagahama Minatokan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (258)
The price is €69
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Green Hotel Yes Nagahama Minatokan

About this property

Grand Mercure Lake Biwa Resort & Spa

Hotel with a coffee shop, a short walk to Lake Biwa
A restaurant, a coffee shop/cafe, and self parking are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, laundry facilities, a front-desk safe, and free train station drop-off are onsite.
Grand Mercure Lake Biwa Resort & Spa offers 362 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Nagahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.
During your stay at Grand Mercure Lake Biwa Resort & Spa, you're just a quick walk from Lake Biwa. You'll find features like free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at レイクビュー, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes hot springs
  • Steps from Ho Park and 4 minutes by foot from Lake Biwa
  • Free train station pick-up and train station drop-off shuttle service
Some rates at Grand Mercure Lake Biwa Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Grand Mercure Lake Biwa Resort & Spa offers its guests hot springs. A train station pick-up service and a train station drop-off service are free. Grand Mercure Lake Biwa Resort & Spa also features karaoke, laundry facilities, and shopping on site. For a fee, parking is available.

This 4-star Nagahama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:00 AM.
レイクビュー - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Sazanami - Onsite café. Open daily.

All-inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 500 per night)
  • Free return train station shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:00 AM: JPY 3630-3800 for adults and JPY 1815-2000 for children
  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • レイクビュー
  • Sazanami

Things to do

  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Spa

  • Body scrubs
  • Body treatments
  • Indoor public bath (no minerals)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 5:30 AM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 387 reviews
Rating 8 - Good. 160 out of 387 reviews
Rating 6 - Okay. 63 out of 387 reviews
Rating 4 - Poor. 29 out of 387 reviews
Rating 2 - Terrible. 14 out of 387 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jaswinder

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

6/10 Okay

daiki

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Stayed 1 night in Aug 2024

10/10 Excellent

ARMANDO

Travelled with family, Travelled with group
Liked: Amenities
Nice pool and big bath!! The free beverage and food area also very nice!!
Stayed 1 night in Jul 2024

10/10 Excellent

helena

Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Stayed 1 night in Jun 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Khai Wor, Singapore

Travelled with group
Liked: Staff & service
It has a nice view.
Stayed 1 night in May 2023

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on the banks of Lake Biwa and it’s very easy to walk to Nagahama shopping street
Stayed 3 nights in Apr 2023

10/10 Excellent

Yumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel has hot springs which opens early morning. also, the hotel is close to the small gallery and shopping area.
Stayed 2 nights in Feb 2023

8/10 Good

Hak Kwong, Richmond Hill

Travelled with family
Liked: Cleanliness, amenities
The property is located near the lake, offering splendid view. The staff has difficulty communication in English. The dining option is lacking, with very few tables available for so many guests.

6/10 Okay

Fabio

Stayed 1 night in Jul 2022

8/10 Good

ANDREY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was awesome 30 years ago, but now it is too old
Stayed 1 night in May 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Awfully expensive for what you get. The hotel is centrally located to the sights in Nagahama / the IC / the lake .... but the overall price for the hotel / experience was too expensive.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff
The view from the room was magnificent, the staff was nice. Less than ten minutes walking from Nagahama station and also close to the Nagahama pier (where you may take the tourism steam boat to Chikubu island).
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had bad ventilation and low ceiling. Felt not terribly cleaned, butbwas overall ok
Stayed 2 nights in Dec 2019

8/10 Good

MERVYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A RESTFUL RESORT HOTEL
THIS HOTEL WAS ABIT PRICEY BUT WE HAD A VERY ENJOYABLE STAY. THEY HAD ENGLISH SPEAKING FRONT DESK STAFF WHO WERE VERY FRIENDLY AND EFFICIENT. WE TOOK A ROOM FACING THE LAKE WHICH WAS SPACIOUS AND COMFORTABLE. THERE WAS NOT MUCH ACTIVITY AROUND THE HOTEL AND ABIT OF DRIVING INVOLVED TO SEE THE AREA BUT IT'S IDEAL FOR CHILLING OUT AND A WALK ALONG THE LAKESHORE IN THE MORNINGS WAS VERY PLEASANT, EVEN IN SUMMER. STRONGLY RECOMMEND THE HOTEL TO STAY IN WHEN VISITING THE NORTHERN PART OF LAKE BIWA !
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice bath house
Stayed 1 night in Jun 2019

8/10 Good

JMS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great Lake View, and located walking distance to Nagahama Port to visit Chikubu-Island via Ferry. We wish we knew they provide a free shuttle between hotel and Nagahama Station in advance. We did not check that when we booked the hotel.
Stayed 2 nights in May 2019

10/10 Excellent

masaru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

kOTONO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
窓ガラスが綺麗に拭かれてなかった。 スタンドのカバーが古く汚すぎると思います。 電気を付けると尚更目立ちます。 カバーだけでも替えたら気持ちよいのではと思います。 1階のラウンジは改装されてて綺麗でしたがロビーソファーは破れていたのが残念。 ラウンジのドリンクサービスは豊富でお酒好きな方には最高ですね。 ディナーの時は会場に通して貰ったのに席がなく 座るまで随分探し回りました。 仕方ないのでサブの会場に替えました。 朝食時には改善され、案内して下さりました。夜は人手不足だったのかも知れませんね。
Stayed 1 night in Nov 2024

2/10 Terrible

Yoshitake, NERIMAKU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったのはロケーションだけ。4月にリブランドオープンしたとのことでホームページも見て楽しみにしていたががっかりホテルでした。国内外の一流ホテルに宿泊したことがある人は避けた方が良い。 部屋は古くて汚くて暗くてなるべく部屋にいたくないと感じるレベル。バスルームも汚れたまま。朝食ビュッフェは普通にまずい、浴場も23時に終了、フロント対応もいまいちでかつ全体的にホスピタリティーにかける。 酷かったの一言
Stayed 1 night in Nov 2024

10/10 Excellent

fumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nobuo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
部屋の造りがゆったりしていて満足しました。琵琶湖や公園の借景も見事です。欧州の資本が入ったせいかいろいろなセットアップのポリシーに日本のホテルにはない良い点が細かい処に感じられました。エレベーターが混みすぎるのが難点。
Stayed 2 nights in Nov 2024

8/10 Good

Hiroko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
お部屋やお風呂も良かったです ウエルカムドリンクや夜のドリンクもとても良かったです 周りの景色もとても素敵でした
Stayed 1 night in Nov 2024