This hotel features 24-hour room service, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Robertson Hotel offers 72 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Naga hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Our customers tell us they enjoy the room service at Robertson Hotel. During your stay, you'll be within walking distance of Bicol Medical Center. Features include free WiFi in public areas and free self parking, plus breakfast (surcharge).
Free WiFi
Free self parking
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Within a 15-minute walk of Bicol Medical Center and Basilica of Our Lady of Penafrancia
Robertson Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Robertson Hotel also features 24-hour room service, a front-desk safe, and an ATM. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Naga hotel.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 9:30 AM.
24-hour room service is available.
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Food and drink
Cooked-to-order breakfast available for a fee daily 6 AM–9:30 AM: PHP 479.20 per person
24-hour room service
Family friendly
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
ATM/banking services
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
TV channels
Smart TV
Food and drink
Free bottled water
In-room dining only
More
Free newspapers
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Robertson Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for PHP 750.0 per night.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately PHP 479.20 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: PHP 750.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Set meals are served in guestrooms only (no menus or public dining).
Property is also known as
Robertson Hotel Naga
Robertson Naga
Robertson Hotel Naga
Robertson Hotel Hotel
Robertson Hotel Hotel Naga
Robertson Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property was very clean. The bed was very comfortable and I like the fact that it has a real comforter. The housekeeping staff was very attentive, helpful and friendly.
I wished there were more choices of restaurants around the property.
Elena
Stayed 1 night in Feb 2024
8/10 Good
joey de los
21 Feb 2024
Liked: Staff & service
Limited transportation at nite. Wifi keeps on disconnecting.
I only like the shuttle service going to airport.The price is too expensive for no coffee complimentary. The space is very small. Bathroom sink drain is not working properly. Poor construction of bathroom. No restaurant in the property. I will not stay and not recommend this place.
Pros:
- convinient location
- responsive and very efficient staff especially Zoila. She’s very accommodating and helpful.
- attentive staff
Cons:
- we didn’t complain but the pillow case doesn’t smell good and the fabric of the towels are too rough.
All in all.. it was a great experience.
Ace
Stayed 2 nights in Dec 2019
10/10 Excellent
Verified traveller
11 Dec 2019
Liked: Cleanliness
The old smell of the room not fresh it’s smell moist
Like: Friendly staff, easy check-in, good and safe location, clean and comfortable room.
Dislike: Water pressure is weak (difficult to take a shower), water heater not working, hazy cable TV.