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ISAMILO GRAND HOTEL

3.5 star property

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Photo gallery for ISAMILO GRAND HOTEL

Reception
Front of property
Outdoor pool, open 6 AM to 7 PM, pool umbrellas
Double or Twin Room
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Balewa Rd, Mwanza, Mwanza Region
  • Mwanza Port
    ‪3 min drive‬
  • Saanane National Park
    ‪5 min drive‬
  • St. Augustine University of Tanzania
    ‪13 min drive‬
  • Mwanza (MWZ)
    ‪19 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • Lake view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

  • Lake view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, blackout curtains

Deluxe Double Room

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Hypo-allergenic bedding, minibar, desk, blackout curtains

Executive Room

  • Lake view
  • Sleeps 2
  • 1 Double Bed

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Room

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  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.0 out of 5, Very good, (12)
The price is €120
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Gold Crest Hotel - Mwanza

About this property

ISAMILO GRAND HOTEL

Suburban hotel with a full-service spa and free breakfast
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
ISAMILO GRAND HOTEL offers 72 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

This Mwanza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Thai massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

During your stay at ISAMILO GRAND HOTEL, you're just a quick walk from Lake Victoria. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • 7 minutes by foot from Lake Victoria and a 3-minute drive from Mwanza Port
  • Airport shuttle service available for a fee
ISAMILO GRAND HOTEL offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 4 meeting rooms available. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly ISAMILO GRAND HOTEL. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mwanza hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TZS 50000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TZS 45618 (one-way)
  • Rollaway bed fee: TZS 50000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
ISAMILO GRAND HOTEL offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 7 PM.

Property is also known as

ISAMILO LODGE Mwanza
ISAMILO LODGE
ISAMILO Mwanza
ISAMILO
ISAMILO LODGE SPA
ISAMILO LODGE SPA
ISAMILO GRAND HOTEL Hotel
ISAMILO GRAND HOTEL Mwanza
ISAMILO GRAND HOTEL Hotel Mwanza

ISAMILO GRAND HOTEL Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Mara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Nicaise

Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Quiet place, internet was sporadic.
Stayed 2 nights in Aug 2024

8/10 Good

Joseph V

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice on surface but…
The reception was very good, but the room, while very large, was shabby. Both desk chars were broken - one with completely broken legs. Bathroom features were worn and hot water was not working. Using a computer desk was awful. Not helpful for business stays. Noted many refurbishments being done.
Stayed 1 night in Jul 2024

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Last time
Room was ok, bed was rock hard and the bathroom looked like it was still under construction. Only amenity provided was a small single bar of soap, the toilet was jammed in a corner making it difficult to even access, and tv struggled to even show a movie.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Apr 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel, would recommend!
Stayed 9 nights in Dec 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Possible potential
Beautiful hotel but needs so much more to be considered 3 stars. Atmosphere is great, pool wonderful, rooms are spacious. Sundries are severely lacking, beds are uncomfortable, and food quality is below average. Its a little ways away from the markets and shops but its quiet and relaxing.
Stayed 1 night in Dec 2023

2/10 Terrible

Randy

Disliked: Staff & service
I was supposed to stay here, but didn't it make it due to my flight. However, the hotel still charged me - but nearly triple the agreed to price. Be very careful with this hotel to avoid being defrauded

10/10 Excellent

PhilIp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Patrick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough space
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent staff, subpar WiFi
Hotel staff and manager are amazing. Hotel and room were clean. Several light bulbs were out in my room and the refrigerator did not work. Restaurant was excellent. WiFi was not good at all, very slow when it was working.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, accommodation were comfortable. The view is spectacular. Staff was supportive and pleasant.
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, but a word of caution
This location is a private area up on the hills, so to get into downtown Mwanza is a bit of a drive, and there's not much around for shops or services. The hotel was clean, but the pool area was quite noisy until the evening. There is air conditioning but it didn't seem to cool the room very much. I also had an issue with the hotel not having been advised of my booking, so upon checking out they attempted to have me pay again. I ended up phoning hotels.com staff to help resolve the situation, so a great kudos to them for supporting their customers! The hotel has a shuttle available for a surcharge which took me to the airport and breakfast was pretty good with some fruits, meat products, and they can prepare eggs for you as well. The food available at the restaurant is pretty good, but like many Tanzanian restaurants be prepared to wait.
Stayed 1 night in Nov 2018

8/10 Good

Päivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Per

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Nice and big rooms with a wonderful view of the lake
Stayed 7 nights in Jun 2023

10/10 Excellent

Maartje

Stayed 6 nights in Sep 2020

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020