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Holiday Inn Mutare by IHG

4.5 star property

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Photo gallery for Holiday Inn Mutare by IHG

Meeting facility
Seasonal outdoor pool
2 bars/lounges
Daily buffet breakfast for a fee
Standard Room, 1 King Bed, City View (Mountain View)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Cnr Aerodrome Rd/3rd Street, Mutare
  • Mutare Museum
    ‪7 min walk‬
  • Sakubva Stadium
    ‪4 min drive‬
  • Vumba Botanical Gardens
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (Mountain View)

Room amenity

Standard Room, 1 King Bed, City View (Mountain View)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, City View (Mountain View)

Room amenity

Standard Room, 2 Double Beds, City View (Mountain View)

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Mutare by IHG

Luxury hotel with a full-service spa and bars
Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service.
Holiday Inn Mutare by IHG offers 96 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna and Fitness Centre. The spa is equipped with a sauna. The spa is open daily.
During your stay at Holiday Inn Mutare by IHG, you're just a quick walk from Mutare Museum. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • 7 minutes by foot from Mutare Museum and a 4-minute drive from Sakubva Stadium
  • Airport shuttle service available for a fee
Holiday Inn Mutare by IHG offers its guests a full-service spa and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Holiday Inn Mutare by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Mutare hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Hotspring Restaurant - This restaurant serves breakfast, lunch, and dinner.
Foresters Bar - Onsite bar.
Aloe Bar - This bar overlooks the pool.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 121.60-310.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Hotspring Restaurant
  • Foresters Bar
  • Aloe Bar

Things to do

  • 24-hour pool access
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised childcare

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Mutare by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 121.60 to 310.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access is available 24-hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

African Sun Amber
Holiday Inn Mutare Hotel
African Sun Amber Mutare
African Sun Hotel
Amber Hotel Mutare
African Sun Amber Hotel Mutare Zimbabwe
African Sun Amber Hotel

Holiday Inn Mutare by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 28 reviews
Rating 8 - Good. 12 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gift

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very professional. Room was spacious and had an excellent view of the city.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; staff was very courteous and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Clifford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a holiday
Stayed 3 nights in May 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place for a weekend gate away

10/10 Excellent

Nandipha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Friendly staff and good restaurant
Stayed 7 nights in Oct 2023

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly environment
An amazing environment full of friendly and professional members of staff. I really felt at home.
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water in shower Luke warm at best
Stayed 1 night in May 2023

8/10 Good

Nomonde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and comfortable place to stay
Stayed 2 nights in Apr 2023

6/10 Okay

Angeline

Stayed 1 night in Dec 2022

10/10 Excellent

Mike

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent
It was amazing. Cleanliness was excellent throughout my stay
Stayed 3 nights in Dec 2022

8/10 Good

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in excellent form and staff courteous The breakfast was disappointing
Stayed 1 night in Jul 2022

8/10 Good

Melania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in May 2022

8/10 Good

Nkrumah

Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Excellent service from all the staff I interacted with
Stayed 1 night in Apr 2021

8/10 Good

Nherera, Harare

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very clean and is centrally located in Mutare.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No privacy at all
The staff opened the door while I was in the room. The reception said that I had no tag of 'Do not disturb' on my door that's why. I was alone but what if you were with your girlfriend. It seems that the hotel no has feeling of sorry for this.
Stayed 1 night in Feb 2020

10/10 Excellent

Mike, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay! The staff is amazing, The place has everything you may possibly need
Stayed 1 night in Jan 2020

8/10 Good

Yimele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
was lovely staying there.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good Staff in a Tired Hotel
Staff were well trained and helpful, but the hotel is now looking tired.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central in Mutare
I only like to add to my review that my room was looking at the back of the hotel which looked far less inviting than the tree lined road and view in front. There also appeared to be a generator at work, at least as long as the restaurant was operating. But not too loud. Another blanket for cold nights might be nice. Otherwise it is functional hotel in the centre of town and the staff was very friendly.

6/10 Okay

Ritva

Holiday Inn, Mutare, Zimbabwe
Hotelli mainostaa asioita, joita heillä ei ole. Menin hotelliin uima- altaan ja kylpylän takia, joita kumpaakaan ei ole ollenkaan. Hotellissa ei tiedetty tulostani, kuten ei missään paikassa, jotka olen varannut Hotels.comin kautta. Yritettiin järjestää uima-allas paikkaa, mutta ei sekään onnistunut. Ehdotettiin hierojalla käyntiä kylpylän sijasta. Hotellissa oli sauna, jota kokeilin. Sauna itsessään hyvä, mutta suihkut kuntosalin toisella puolella. Ei pukeutumispaikkaa, ei mahdollisuutta sulkea ovia, ei ripaa saunan ovessa sisäpuolella ym. Aamiainen hyvä, mutta kallis. Sauna unohdettiin lämmittää sopimuksista huolimatta. Mentyäni saunaan, se oli kylmä. Henkilökunta yritti selittää ja osa ymmärtäväisiä. Huone oli siisti ja mukava.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort