Hampton Inn Muskegon

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Muskegon

Reception
Standard
Indoor pool
Reception
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
1401 E Ellis Rd, Muskegon, MI, 49444
  • Hoffmaster State Park
    9 min drive
  • Hackley and Hume Historic Site
    11 min drive
  • Frauenthal Center for the Performing Arts
    11 min drive
  • Muskegon, MI (MKG-Muskegon County)
    6 min drive

Room options

Standard

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, One King Bed, Non-Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

One Queen Bed, Non-Smoking, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 5
  • 1 King Bed

One King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn Muskegon

Muskegon hotel in Norton Shores with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a spa tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
Hampton Inn Muskegon offers 81 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they enjoy the free breakfast at Hampton Inn Muskegon. During your stay, you'll be close to Hoffmaster State Park. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by car from Lake Michigan and 8 minutes from Jumpin' Jupiter Skate & Fun Center
  • Pets welcome for free
Hampton Inn Muskegon offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Hampton Inn Muskegon also features a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this Muskegon hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Muskegon
Hampton Inn Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Muskegon
Hampton Inn Muskegon Hotel Muskegon

Hampton Inn Muskegon Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly but the hotel is a bit short staffed. I did not get any hand soap in the bathroom sink and the arrangement in the bathroom does not have any counter space for make-up or toiletry supplies.
Stayed 2 nights in Sep 2024

4/10 Poor

Sean

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room was filthy. The vent in the bathroom looked like it had never been cleaned, I wiped it down myself. No plug in the sink, you could see mold and sediment. If my wife dropped her ring or anything in the sink it would have gone down the drain. Pubic hair/other hair all over the bathtub. High ceilings in the rooms, so every corner on the ceiling have spiderwebs and are just dirty. But each corner of the room on the floor was dirty too, that should not be missed. This is basic cleaning that can't be missed, we saw it and we weren't even looking. If this room would have been clean my review would have been all good. No one wants to sleep in a dirty room no matter how good the rest of the hotel might be. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Edward, Grosse Ile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice room.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel itself was decent and rooms were clean. The gentleman was less than welcoming and acted like we interrupted his night by checking in. The other night staff was put out when I asked for change to break a larger bill for the vending machine. At check out the front desk clerk was pulling hair of her clothes and telling me it was her partners - seriously people!
Stayed 2 nights in Aug 2024

6/10 Okay

mindy

Business traveller
Liked: Staff & service
Need’s maintenance
The hotel is older and it reflects in the maintenance. The animal policy makes the rooms smell like animals. I have dogs but my room had a smell and I itched. Sheets and towels clean but I don’t believe my room was vacuumed and the hall was really dirty. The lobby is clean and staff very nice. I stay around 30-40 nights a year in hotels.
Stayed 1 night in Aug 2024

10/10 Excellent

Patti

Stayed 5 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jenna

Travelled with partner
Liked: Amenities
We did not reserve a handicapped room and ended up receiving one. Also, the pillows were super small so I suggest bringing your own pillows. With that being said, the bed was rather comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jory

Liked: Cleanliness, staff & service, property conditions & facilities
They only clean rooms every other day. Not an issue for me usually but some might care. The property is well maintained and quiet and close to restaurants, shopping and the highway.
Stayed 2 nights in Jul 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast needs help
The hotel was clean and the staff was really friendly and nice. But the breakfast needs some major work. They ran out of everything and no one was there to re-stock. They had no coffee either. The eggs, sausage and potatoes were all gone but no one was there to put more out. And the milk was gone so you couldn’t have cereal either. This was at 8am so it’s not like it was close to breakfast ending either.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employee professionalism was tops!
Excellent staff! No eggs for breakfast was disappointing but overall the stay was as expected!
Stayed 2 nights in Aug 2024

8/10 Good

Amy, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location after a long day at Michigan’s Adventure.
Stayed 1 night in Jul 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
I paid a lot of money to stay here for one night and the tv was tiny. I’m sure they could afford more than a tiny 30 inch tv. Also it was very dim in the room. I put all the lights on and it was still dark in there. The rooms need to be remodeled because it looks dated. The front desk is newer but the rooms need a refresh. It was clean and did not have any musty smells. I would stay there again but the rates are outrageous for the weekend.
Stayed 1 night in Jul 2024

2/10 Terrible

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was really low to the ground. The bed did not come witha sheet only a comforter and was uncomfortable to sleep in. The pillows were to fluffy
Stayed 1 night in Jul 2024

6/10 Okay

Val

Stayed 1 night in Jul 2024

6/10 Okay

Megan

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Our room smelled like a wet dog. Not a lot of light in the room. Everything seemed very dark and out dated. The breakfast was the absolute worst I’ve ever had at a hotel. Lots of things empty staff didn’t seem to care enough about their jobs to keep it refilled and cleaned in the breakfast area. No syrup for waffles only offered chocolate syrup.
Stayed 1 night in Jul 2024

8/10 Good

Devin

Stayed 2 nights in Jul 2024

6/10 Okay

John

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was not being replenished when it ran out of food. It appeared that the front desk personnel was also working the buffet.
Stayed 3 nights in Jul 2024

8/10 Good

Susan, Glenview

Stayed 1 night in Jun 2024

6/10 Okay

Kenton

Travelled with family
Service in general ok. But 2 of our rooms were never cleaned. 337 and 339.
Stayed 4 nights in Jul 2024

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities
The breakfast was horrible. No coffee. No syrup for the pancakes and very minimal to eat. Room was clean though and easy to get to.
Stayed 2 nights in Jul 2024

8/10 Good

Nick

Liked: Staff & service
.
Stayed 1 night in Jul 2024