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IntercityHotel Muscat

4.0 star property

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Photo gallery for IntercityHotel Muscat

Outdoor pool
Exterior
Lobby
Body treatments, deep-tissue massages, Thai massages, facials
Suite, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Parking included
  • Breakfast available

Explore the area

Map
Al Thaqafa St., 112, Ministries area Al Khuwair, Muscat, Muscat
  • Oman Natural History Museum
    ‪8 min walk‬
  • Oman Avenues Mall
    ‪4 min drive‬
  • Muscat Grand Mall
    ‪4 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Business Room, Sea View

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Business Room, 1 King Bed, Sea View

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

Business Suite

Business Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Business Twin Room

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Business Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

IntercityHotel Muscat

Muscat hotel in Al Khuwair with a full-service spa and a fitness center
Along with a full-service spa, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and massage/treatment rooms.
IntercityHotel Muscat offers 279 air-conditioned accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Lanna Grand Spa has 5 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at IntercityHotel Muscat. During your stay, you're just a quick walk from Oman Natural History Museum. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, manicures and pedicures, or facials at Lanna Grand Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • 8 minutes by foot from Oman Natural History Museum and a 4-minute drive from Oman Avenues Mall
IntercityHotel Muscat offers its guests a full-service spa, an outdoor pool, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 11840 square feet (1100 square meters) and includes a conference center. The business-friendly IntercityHotel Muscat also features spa services, concierge services, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 4-star Muscat hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Languages

Arabic, English, Hindi, Malay, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: OMR 6 per person

Things to do

  • Bike parking
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11840 square feet of space)
  • Meeting rooms - 4

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 42-inch smart TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately OMR 6 per person
  • Rollaway bed fee: OMR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1278168

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

IntercityHotel Muscat Hotel
IntercityHotel Muscat Muscat
IntercityHotel Muscat Hotel Muscat

IntercityHotel Muscat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 14 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashraf

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my trip to Muscat and felt very safe here especially as a lone female traveler. The staff were kind and helpful. The only problem I had was my airport pick up. My flight was delayed by an hour and the taxi didn’t wait for me. The contact numbers I was given in the pickup booking confirmation message were incorrect. They were ex employees of the hotel who couldn’t help. Once I contacted the hotel they were able to send another vehicle, but this was stressful on arrival, after a long journey.
Stayed 6 nights in Sep 2024

10/10 Excellent

Changjoo

Stayed 2 nights in Sep 2024

10/10 Excellent

Mazen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
ALWAYS ABSOLUTELY FANTASTIC!
This was my third stay at this hotel. It is absolutely spectacular. The service is absolutely fantastic. Rooms are spotlessly clean and very modern. There is a supermarket very closeby which is handy. Dining options are a short walk away. The in-house restaurant is fantastic but quite expensive. Beds are a little bit too firm for my liking. The pool is always incredibly warm with a fantastic view but it is ridiculously shallow. The hotel is centrally located and a short taxi ride to many of the tourist hotspots. I do like this hotel and I will stay here again. It comes highly recommended.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wallace Earl

Thank you.
Stayed 4 nights in Jul 2024

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Need to to better at covering basics
The bedsheet, towels, etc. had some small stains. Nothing too egregious, but this is basic stuff that any hotel should be on top off. Surprsing since it’s a new property. I thought housekeeping would change the sheets for the next day but they did not. Other than that, good location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY PERFECT....AGAIN!
I stayed at this hotel less than six months ago and liked it so much, I did not hesitate to rebook. It is in a good location and only a cheap taxi ride to some of the enormous shopping centres and tourist attractions. There is a small shopping centre attached to the hotel with a very small supermarket. Rooms are spotlessly clean and nicely appointed. Service is absolutely impeccable and the in-house dining is excellent although perhaps a little on the expensive side. I would not hesitate to recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, pool a little small but great value.
Stayed 5 nights in Jun 2024

10/10 Excellent

Abrahim

Stayed 1 night in Jun 2024

10/10 Excellent

Mohammad

Stayed 3 nights in May 2024

10/10 Excellent

rola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Good location to Ministries and markets....friendly staff..very clean...
Stayed 2 nights in May 2024

10/10 Excellent

Joachim, Zetland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to airport and close to some restaurants. New property with nice pool area and great gym
Stayed 2 nights in May 2024

10/10 Excellent

rola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Clean and new hotel…close to several government places…good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, very clean and comfortable hotel,a short walk to catch the A1 airport bus or the bus into Ruwi/ Mutrah. Difficult to walk to the beach though it is very close by. Hotel has two bikes for rent. I recommend this hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Jumana

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the centre of Muscat, easy to drive to lots of tourist destinations Great location for the price Breakfast and staff were awesome
Stayed 2 nights in Feb 2024

10/10 Excellent

Yousuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and relaxing
Stayed 1 night in Jan 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part this hotel was top notch. The things I did not like were how expensive the food was in the hotel. Coffee and a donut for 10 rial. The second thing I was not impressed with was the internet. Could not run simple tik tok or instagram videos, could not run Netflix on the Tv. I am travelling with a teenager and would expect much better internet for the price of the hotel.
Stayed 6 nights in Jan 2024

10/10 Excellent

Hetukumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Very safe and quiet. The staff at the hotel is very helpful. Salah at the front desk went above and beyond to make my checkin and checkout experience smooth. The restaurant in the hotel is great with a lot of options. Hesham and Kalnai from the staff are very attentive and make sure you are fed well. Overall great stay. Highly recommend the property for a stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY PHENOMENAL - JUST DO IT!
This hotel was absolutely phenomenal! It is in a great location close to many coffee shops and a couple of supermarkets. Short stroll to the beach. The hotel and rooms are spotlessly clean. The feature wall in the rooms is a map of the local area - so intelligent! Breakfast and the dinner buffet were absolutely massive - so much to choose from. The pool is heated to 32-35C all year round. Fabulous views from the hotel of the coastline or the mountains surrounding this amazing and fascinating city! The staff were absolutely beautiful - the service was truly 5-star and they were so welcoming and accommodating of every request. This hotel is by far one of the best I have stayed in and comes HIGHLY RECOMMENDED without hesitation. Thank you for a wonderful stay!
Stayed 3 nights in Dec 2023

2/10 Terrible

Mohamed

Liked: Property conditions & facilities
Disliked: Room comfort
Noisy
I came from long flight and at 2 am the housekeeping was cleaning the corridor and it was noisy, i went to talk to them to stop cleaning and letting me sleep but they was still cleaning until 3 am !! I don’t know how they want the guests sleep and had a good stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Aisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023