Grand Hyatt Muscat

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hyatt Muscat

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Exterior
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Shatti Al Qurm, Muscat, 113
  • Oman Natural History Museum
    4 min drive
  • Royal Opera House Muscat
    4 min drive
  • Sirj Tea Lounge
    1 min walk
  • Muscat (MCT-Muscat Intl.)
    19 min drive

Room options

Suite, 1 King Bed

  • 91 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed, Pool View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

Grand, Executive Suite

  • 135 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 3 Bedrooms (Crown)

  • 350 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

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About this property

Grand Hyatt Muscat

Waterfront hotel with a 24-hour fitness center
Catch some rays at the beach or spend the day relaxing at Grand Hyatt Muscat's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Grand Hyatt Muscat offers 280 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at Grand Hyatt Muscat. During your stay, you'll be close to Oman Natural History Museum. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with deep-tissue massages, body scrubs, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Oman Natural History Museum and a few minutes from Royal Opera House Muscat
Grand Hyatt Muscat offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 8773 square feet (815 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Grand Hyatt Muscat. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Muscat hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Hyatt Muscat has 4 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Filipino, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: OMR 15 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (8773 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 5 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Lobby
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately OMR 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Grand Hyatt Muscat
Grand Hyatt Muscat Hotel
Muscat Grand Hyatt
Grand Hyatt Muscat Hotel Muscat
Hyatt Muscat
Muscat Hyatt
Grand Hyatt Muscat Hotel
Grand Hyatt Muscat Muscat
Grand Hyatt Muscat Hotel Muscat

Grand Hyatt Muscat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 275 out of 497 reviews" "
Rating 8 - Good. 141 out of 497 reviews" "
Rating 6 - Okay. 46 out of 497 reviews" "
Rating 4 - Poor. 20 out of 497 reviews" "
Rating 2 - Terrible. 15 out of 497 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy building works going on at night time
There were building works going on and was woken at 3am to the sound of workmen using power tools . I only found out there were building works when I checked in.
Stayed 4 nights in Jun 2024

10/10 Excellent

Yasser, fresh meadow

Stayed 2 nights in May 2024

10/10 Excellent

Mounes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Shauntel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I recently stayed at the Grand Hyatt Muscat and it was a great experience! It was our first family trip after having our baby and the staff was AMAZING! Everyone was so kind and accommodating. The hotel is very charming and welcoming. You can tell that it is a bit older but not in a negative way. All facilities were clean and easy to use. I would definitely recommend this hotel to my friends and family!
Stayed 3 nights in Apr 2024

10/10 Excellent

Madiha

Liked: Cleanliness, amenities
I like every thing
Stayed 3 nights in Apr 2024

10/10 Excellent

Piotr, Warszawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some may complain that the property is dated but I love the vintage vibe. B'fast is nice and plentiful and the staff is very friendly and helpful. I find the toiletries rather low quality for 5* hotel and still in little containers. Thanks for having us.
Stayed 4 nights in Apr 2024

6/10 Okay

sabrina

This is listed as a 5 Star hotel but to be honest, maybe it was ten to fifteen years ago. The hotel is very dated and it's not exactly 'beach-fronted' as advertised! The beach is public, not looked after, and completely separate from the hotel. I arrived off an overnight flight and the first thing the reception staff asked me was if I was a Hyatt member. I told him no, he asked did I want to sign up…no, what I want is my bed and something to eat. He told me that my booking didn’t include breakfast which it did! when I told him this he said he couldn’t see it on the system and that I would have to pay. I was also told that the breakfast didn’t start until the following day even though I arrived at the hotel at 8am! They made no effort to use discretion or be flexible to a new guest, considering I’d just come off an overnight flight and the hotel was dead! The room was clean and fine – no issues there. One thing I would say however, is that they have only one plug socket (for international plugs) which is all the way on the other side of the room. So you cannot plug any devices in, such as your phone or laptop, by the bedside. The concierge tried their best but were not very knowledgeable regarding tours and trips. I ended up finding a tour agent in a coffee shop! The breakfast setting was outside with no view of anything as there was tarpaulin everywhere and the dining area was dated. The food very average. I was overall a bit disappointed with this hotel but t
Stayed 5 nights in Mar 2024

10/10 Excellent

Leal

Business traveller
Liked: Cleanliness, staff & service, amenities
A little tired but great staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with my child at this hotel!
Beautiful hotel in a great location with very friendly staff. Great pool and beach access which is great when traveling with a kid. I recommend it.
Stayed 2 nights in Mar 2024

8/10 Good

Mahtab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

8/10 Good

Abdul Aziz

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Pascal El

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly and helpful staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shuaib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at a beach front. Easy acces to beach and 5 minutes walk to a small mall called Water Front. Grand Hyatt staff is professional and polite at all times. Rooms are clean and well maintained but the mattress and pillows are too soft. Need to change that. Other than that it was a fantastic family holiday!
Stayed 5 nights in Feb 2024

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended to us by someone who has visited numerous times and really enjoyed their stays, so we booked here specially. It was an absolutely beautiful property, very conveniently located, had friendly staff (especially Mahmoud), was clean, accommodating, and safe/peaceful. We cannot wait to come again and would definitely recommend this hotel to others. We also really appreciated the traditional art work, antique doors/windows, and vibrant cultural influences all around the building. Staying here made our stay in Muscat that much more enjoyable. Thank you to all there.
Stayed 4 nights in Jan 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having connecting doors in the room was problematic since the was a screaming baby next door that woke us up during the night.
Stayed 1 night in Jan 2024

6/10 Okay

Will

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

2/10 Terrible

dawid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointed experience
a few days before arriving at the hotel I had a stroke and was in hospital I informed the hotel about my medical condition but it turned out that the hotel staff had no conscience and no respect for their guests, I was denied the possibility of a refund and was not even allowed to change the booking date,thank you very much Khalifa from the front desk :(
Stayed 2 nights in Dec 2023

10/10 Excellent

Valeria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Grand" indeed! But a bit isolated without a car
"Grand" indeed! Gorgeous marble and stone everywhere. Renovation work off to the side of the main reception desk should be over soon. The rest of the hotel was fine. My room was comfy, and the central pool area between wings of the hotel is sheltered and relaxing. (Try to get a room overlooking the CENTRAL garden, if possible. Mine looked at a dusty backside tennis court and utility area. There was sea beyond that, however.) As an alternative to the pricey breakfast buffet, the nearby French Bakery is one of the few off-site food venues. It has a variety of food besides coffee and pastries and is open till late. If one has a car, it's a fine location (Shati Al-Qurum). If one doesn't, getting around is all by taxi, and there are few services or dining options within easy walking distance in this diplomatic quarter. A relaxing, full-service get-away if a family just wants a self-contained vacation resort and is happy to pay more for in-hotel meals.
Stayed 5 nights in Oct 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great place to rest, relax and enjoy the sunshine. The food is great and the staff very helpful, including helping organise day trips. The rooms are huge and comfortable. Its also right on the beach which is nice to get away from the hotel. Otherwise there isn't much around, you need to get taxis if you want to go anywhere.
Stayed 3 nights in May 2023

8/10 Good

Joseph Louis, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable business trip
Really helpful staff and an enjoyable business related stay.
Stayed 4 nights in May 2023

10/10 Excellent

Vilmadinah

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the ready available and amenities the restaurants especially the art gallery the air condition facility was very convenient I enjoyed myself everyone was very polite and treated me like a queen
Stayed 8 nights in May 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt is a great place to stay in Muscat. While it is a distance from major roads, it is on the beach and has a nice pool. The staff, from Rakeesh running the breakfast buffet to the GM are committed to doing a great job for their guests. I'd stay here again.