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Grupotel Amapola

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Amapola

Outdoor pool, pool loungers
Reception
Lobby sitting area
Balcony view
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
C/ Circuit del Llac, 49, Playa de Muro, Muro, Mallorca, 7458
  • Playa de Muro
    8 min walk
  • Las Palmeras
    3 min walk
  • Sa Pobla Station
    11 min drive
  • Palma de Mallorca (PMI)
    49 min drive

Room options

View all photos for Double Room Single Use, Balcony, Lake View

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use, Balcony, Lake View

  • 17 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Lake View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Lake View (2 adults)

  • 17 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Lake View (2 adutls + 1 child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Lake View (2 adutls + 1 child)

  • 17 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use, Balcony

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Single Room, Balcony

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony (2 adults + 1 child)

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About this property

Grupotel Amapola

Beach hotel with outdoor pool, near Playa de Muro
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a playground.
Grupotel Amapola offers 156 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grupotel Amapola. During your stay, you're just a quick walk from Playa de Muro. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, mini golf, and a playground
  • Just a 1-minute drive from Playa de Muro and 6 minutes from Alcúdia Beach
  • Airport and local-area shuttle service available for a fee
Some rates at Grupotel Amapola are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Amapola offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Grupotel Amapola. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3-star Muro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.
Grupotel Amapola has a restaurant on site.

All-inclusive details

All-inclusive room rates at Grupotel Amapola are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Land activities

Tennis

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 10 for adults and EUR 7.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 85 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2276

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Amapola
Grupotel Amapola Hotel
Grupotel Amapola Hotel Muro
Grupotel Amapola Muro
Grupotel Amapola Hotel Playa De Muro
Grupotel Amapola Playa De Muro, Majorca
Grupotel Amapola All Inclusive Hotel Muro
Grupotel Amapola All Inclusive Hotel
Grupotel Amapola All Inclusive Muro
Grupotel Amapola All Inclusive
Grupotel Amapola Inclusive
Grupotel Amapola Muro
Grupotel Amapola Hotel
Grupotel Amapola Hotel Muro
Grupotel Amapola All Inclusive

Grupotel Amapola Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 112 reviews" "
Rating 8 - Good. 47 out of 112 reviews" "
Rating 6 - Okay. 9 out of 112 reviews" "
Rating 4 - Poor. 1 out of 112 reviews" "
Rating 2 - Terrible. 3 out of 112 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mr D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had an amazing stay. All the staff super nice. Food was excellent. Very close to the beach. Will surely be coming back and already telling friends to stay at this hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Helaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding with something for everyone.
My stay at The Grupotel Amapola was my first time going all-inclusive and it didnt disappoint. The hotel itself is clean, tidy, and very well presented - which continued into the room which was spacious, had a wardrobe and drawers, a private bathroom with walk in shower and a balcony. Everything from ameneties to the food to staff was spot on - so much so my partner an i originally went for 5 days and extended to 8!! Aitana, José, Merija and Fran were stand out staff members who were constantly attentive, welcoming, always helpful and truely made our holiday all the better. We will definitely be back - Laina & Ash (UK Couple, mid 30's)
Stayed 5 nights in May 2024

10/10 Excellent

Helaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5*
Amazing hotel and staff. Big thanks to Aitana, Merija, José & Fran - made mine and my partners stay even better than we could hope for.
Stayed 3 nights in May 2024

10/10 Excellent

Gita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed stay at the end of the season
Welcoming, warm and professional staff. Good quality buffet food for breakfast and dinner. It was quiet as it was end of the season. Would stay again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stay was great. Hotel was lovely and very clean. Staff were super friendly. Great value, especially for an all inclusive.
Stayed 3 nights in Oct 2023

8/10 Good

AGNIESZKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
An intimate hotel a short distance from the beach and the sea. Close to the bus stop. Very good all-inclusive food and drinks. Quality suitable for the price.
Stayed 3 nights in Jun 2023

2/10 Terrible

venkateswarlu

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Don’t expect the ladies at front desk to help you. They will find every reason possible not to. The hotel is wonderful otherwise. You’re better off finding another place to stay. These ladies lack any common courtesy. Recommendation for upper management, find someone with a little humanity for this position.
Stayed 4 nights in May 2023

10/10 Excellent

Gillian

Stayed 4 nights in Sep 2022

10/10 Excellent

Colin

Stayed 4 nights in May 2022

10/10 Excellent

Darryl

Stayed 5 nights in Apr 2022

10/10 Excellent

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone is very nice and helpful
Stayed 1 night in Oct 2021

8/10 Good

Custódio, Oporto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
For 3 star hotel is very good, especially the food, the bar and the general cleaning. The reception wasnt warmfull, and the check out wasnt very warmfull again... But i recomend this hotel for a good relation between price and services. Its nearly some good beaches and the pool was Nice too. The finish time for dinner - 9 PM is to early. We must leave the beach too early...
Stayed 7 nights in Aug 2019

10/10 Excellent

LESLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was amazing
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless friendly hotel. Exactly what we needed as a base. There are hotels with more going on but if you want a quieter stay this is perfect
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel for beach lovers
A smaller size hotel with very friendly staff. The room was just big enough for a cozy bed and I found it very practical that my luggage perfectly fit under the bed and not using any further space. The restaurant has many choices and was not crowded during my stay. Tasty food is 5-10 drive away but supermarket is just at the corner.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great smaller hotel just a few minutes walk to the beach, great value for money
Stayed 9 nights in Sep 2018

8/10 Good

Janine, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, food great!
Arrived at night to the hotel, was disappointed to have a room on the 1st floor and not overlooking the pool but it was nice enough. The room was quite small but the bathroom was very nice! We were very impressed by all the staff, very friendly and helpful. We were also very happy with the food! Great for a 3star hotel! The location was great, less than 10 minute walk to a lovely beach, lots of the usual shops and the bus stop. Entertainment was not bad, we especially loved Aqua zumba! We recommend! Only thing I would suggest needs to change are the pillows, long, thin and hard and very uncomfortable! Overall great hotel for the price but lay extra for the pool/lake view!
Stayed 7 nights in Sep 2018

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Friendly staff excellent food. Plenty of room around the pool good evening entertainment. As a wheelchair user I can highly recommend this hotel
Stayed 10 nights in Jun 2018

10/10 Excellent

Vanessa, Birmingham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
Staff were friendly and accomadating. We arrived late and there was a cold buffet available for us. The hotel was clean and bright. Food was great, lots of variety and chef cooking fresh food at all sittings. Within walking distance to shops and a beautiful beach. Would definitely recommend this hotel and would return.
Stayed 4 nights in Oct 2017

8/10 Good

Cateliz, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with view of a small lake.
Very nice hotel with lovely staff and food. Mixed nationalities staying there. We were all inclusive and drink portions were generous in real glasses (unlike one we stayed in down the coast where it was all plastic glasses!). Nice big swimming pool and plenty of loungers and outside tables with nicely kept grounds. Our room faced the pool and lake. I think rooms facing the road and hotel opposite might have had a few issues as there always seemed to be quite loud outside entertainment going on. No real private parking as advertised and I think at busy periods parking on the one way road could be an issue. Only a short walk to the lovely well kept beach. Can not fault this hotel apart from the bed not being very comfortable but that is probably a personal preference. Only one pillow and that was like a brick!
Stayed 5 nights in Oct 2017

10/10 Excellent

Peter plus one , Swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent five day visit
Great hotel and the all inclusive option is well worth it. The food was excellent and we enjoyed the pool and the bar. Our room was very comfortable and really clean.
Stayed 5 nights in Sep 2017

10/10 Excellent

Rob, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Star Hotel With A 5 Star Spirit
After going on many hotel booking websites this hotel kept coming up with it's high ratings. Myself and my partner were staying in Playa de Muro for 9 nights and we wanted to stay all inclusive for the first 5 nights in budget before before checking into a 4/5 star hotel elsewhere. This hotel delivered in bucket loads, all the boxes ticked. Are early check-in was no problem and was giving a fantastic room with a view as requested on booking. Rooms very spacious with the bathroom of a very high standard and large balcony. Moving onto the staff they were all very warm and would do anything to help with a continuous smile on their faces. A very special thank you to Jose behind the main bar and the breakfast chef who worked wonders with the eggs always making sure we were had our plate's delivered with his charm with 2 mins. Overall 100% recommend stay, a very rare case of paying less and getting more.
Stayed 5 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Nice hotel near beach, ideal for weekend trip
The bedrooms are clean but small, however ideal for just a weekend trip. The bathrooms are a lot more modern and are very nice. The food at the hotel for all inclusive is poor and out of a list of 15 cocktails 2 are actually inclusive - the rest you have to pay for so they aren't actually inclusive.
Stayed 3 nights in Jul 2017

10/10 Excellent

Karen, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't find anything to fault, lovely stay
Nice location away from main busy road. Clean and comfortable rooms and general areas nicely presented. Very nice breakfast. Very friendly and pleasant bar staff. What's not to like.
Stayed 4 nights in Jul 2017