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Sure Hotel by Best Western Muenchen Hauptbahnhof

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sure Hotel by Best Western Muenchen Hauptbahnhof

Standard Room, 3 Single Beds
Daily buffet breakfast (EUR 14 per person)
Family Room, 2 Double Beds (Cozy Sitting Corner)
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

Map
Arnulfstr. 12, Munich, BY, 80335
  • Karlsplatz - Stachus
    ‪8 min walk‬
  • Koenigsplatz
    ‪11 min walk‬
  • Theresienwiese
    ‪15 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Bathtub

Comfort Room, 1 Double Bed, Bathtub

Comfort Room, 1 Double Bed, Bathtub

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds (Cozy Sitting Corner)

Family Room, 2 Double Beds (Cozy Sitting Corner) | Living area

Family Room, 2 Double Beds (Cozy Sitting Corner)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(18 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

7.2 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 2 Twin Beds

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The price is €127
for 1 room
includes taxes & fees
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About this property

Sure Hotel by Best Western Muenchen Hauptbahnhof

Hotel with a 24-hour front desk, near Marienplatz
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Sure Hotel by Best Western Muenchen Hauptbahnhof offers 138 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Sure Hotel by Best Western Muenchen Hauptbahnhof gets high marks from our customers. During your stay, you're just a quick walk from Augustiner Keller. Features include free WiFi in public areas, plus a bar and self parking (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the breakfast
  • 15 minutes by foot from Theresienwiese and a 4-minute drive from Viktualienmarkt
  • Pets welcome for a fee
As a guest of Sure Hotel by Best Western Muenchen Hauptbahnhof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Sure Hotel by Best Western Muenchen Hauptbahnhof also features a front-desk safe and an elevator. Parking is available for a fee.

This 3-star Munich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Hotelbar - Onsite bar. Guests can enjoy drinks at the bar.

Languages

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Off-site parking within 164 ft (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 14 for adults and EUR 5 for children
  • 1 bar

Restaurants on site

  • Hotelbar

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 5 for children
  • Self parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Winters · Hotel München
Winters · Hotel München Am Hauptbahnhof
Winters Hotel · München Am Hauptbahnhof
Winters Hotel München ·
Winters Hotel München · Am Hauptbahnhof
Winters Hotel München · Am Hauptbahnhof Munich
Winters Hotel München Am Hauptbahnhof
Winters München · Am Hauptbahnhof
Winters München · Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof
Novum München Am Hauptbahnhof Munich
Novum München Am Hauptbahnhof
Sure By Muenchen Hauptbahnhof
Hotel München Am Hauptbahnhof
Novum Hotel München Am Hauptbahnhof
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel
Sure Hotel by Best Western Muenchen Hauptbahnhof Munich
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel Munich

Sure Hotel by Best Western Muenchen Hauptbahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 205 out of 740 reviews" "
Rating 8 - Good. 289 out of 740 reviews" "
Rating 6 - Okay. 142 out of 740 reviews" "
Rating 4 - Poor. 66 out of 740 reviews" "
Rating 2 - Terrible. 38 out of 740 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Steve

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No drinking hot water available when the restaurant was closed, safe box failure to open that we suspect the possible of thief, WIFI is slow and disconnected in the end when using in the evening.
Stayed 3 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Shelley

Stayed 3 nights in Sep 2024

10/10 Excellent

john

Stayed 1 night in Sep 2024

4/10 Poor

Derrick

Travelled with group
Disliked: Property conditions & facilities, room comfort
Room photos did not match the expectation for the room. There is no air-conditioning, but some kind of window fan system that lets in outside noise and the hotel is across from the train station. The service was potentially fine, but we were price gauged due to Oktoberfest.
Stayed 4 nights in Sep 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 7th Floor. There was no ceiling fan or the small ac was not helping to cool the room. So most of the time it was too hot
Stayed 3 nights in Oct 2024

2/10 Terrible

Kyle

Travelled with group
Liked: Property conditions & facilities
Disliked: Room comfort
Terrible showers, loud noise
Absolutely horrific bathroom setup. The shower could not about pouring water all over the bathroom floor so everything was soaked. The beds were extremely stiff. Outside the noise was unbearable, people yelling and cars honking all throughout the night.
Stayed 6 nights in Sep 2024

4/10 Poor

Josephine

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service
Nice for an overnight stay. Basic clean small room, and that was the superior. The staff and the breakfast buffet were all excellent!
Stayed 2 nights in Oct 2024

4/10 Poor

Franz

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, but bad side of Raiway Station, everything under construction. Misleading pictiors in your website
Stayed 1 night in Oct 2024

4/10 Poor

Emily

Travelled with group
Disliked: Staff & service, room comfort
Did the job
We needed a place to stay for Oktoberfest...it did the job
Stayed 3 nights in Sep 2024

8/10 Good

Randy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location down across from the train station. Close vicinity to restaurants, bars, and 15 minutes walking to Oktober fest. Staff were great!
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Don’t stay
Room was large and clean but bathroom needs an upgrade as the door was falling off the hinge and the grab bar in the bath tub was loose. We asked for a room that was accessible by lift - Was given a room on the 7th floor where you have to get the lift to the 6th floor then walk up stairs. One of our party had a bad knee which was explained to the man at check in but he said we had to take the room and they may be able to move us the next day. We heard nothing back. The staff at reception were very rude to anyone we heard them talking to. Really there was no useful customer service which is a shame for a Best Western hotel. Would not stay here again.
Stayed 4 nights in Sep 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
David
Stayed in a cozy bedroom suite on Level 7. Note lift access is only available to level 6. Had to climb the stairs with the heavy luggage. Further windows are not sound proof as stated. Finally shower over bath is poorly designed. Very narrow bath to stand in and limited height of shower head
Stayed 4 nights in Sep 2024

6/10 Okay

Anna o

Travelled with group
For a bed to sleep in for Oktoberfest, its perfectly fine and located conveniently
Stayed 3 nights in Sep 2024

6/10 Okay

Lynn, Village of Lakewood

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Close to transportation
Stayed 4 nights in Sep 2024

4/10 Poor

Tarek

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wow for 260 eur a night with shower with no hot water the first day .. a shower with shutters with no hard back so water all over bathroom .. and I was afraid of the supper sticky floor mop .. dirty .. old .. no next time for me at this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

S

Stayed 2 nights in Sep 2024

2/10 Terrible

Neil

Stayed 2 nights in Sep 2024

10/10 Excellent

Chrissie

Stayed 4 nights in Aug 2024

6/10 Okay

Peter

It was a basic one night stop over very convenient to the train station. Excellent for the Airport as a Lufthansa bus goes from outside the hotel every 20 minutes 24 hrs a day. €12 euros per person. The hotel offered no hot drinks between 3pm and our departure at 6am . Poor
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very small room. Some how not possible to even get a cup of coffee anywhere in the hotel - not in the room, not downstairs, nowhere.
Stayed 2 nights in Sep 2024

2/10 Terrible

Robert

Disliked: Amenities
Surprised Best western allows it name to be used here. Hot and noisy room with no airconditioning
Stayed 3 nights in Aug 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024