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Mercure Muenchen City Center

4.0 star property

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Photo gallery for Mercure Muenchen City Center

Serves breakfast and lunch
Business centre
Interior
Privilege, Room, 1 Queen Bed
Hypo-allergenic bedding, free minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Senefelderstr. 9, Munich, BY, 80336
  • Karlsplatz - Stachus
    ‪8 min walk‬
  • Theresienwiese
    ‪12 min walk‬
  • Sendlinger Tor
    ‪12 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Privilege, Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Multiple Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Twin Room, Multiple Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

NH Collection München Bavaria

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (953)
The price is €180
for 1 room
includes taxes & fees
8 Mar - 9 Mar
NH Collection München Bavaria

About this property

Mercure Muenchen City Center

Hotel with a 24-hour business center, a short walk to Karlsplatz - Stachus
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Mercure Muenchen City Center offers 167 accommodations with free minibar items and safes. Accommodations offer separate sitting areas. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Mercure Muenchen City Center's great location gets high marks from our customers. During your stay, you're just a quick walk from Karlsplatz - Stachus. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Relax
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Karlsplatz - Stachus and Theresienwiese
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Muenchen City Center. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Munich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Relax - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Biergarten - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Relax Bar - This bar specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Greek, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 26.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Relax
  • Biergarten
  • Relax Bar

Things to do

  • Access to nearby health club
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (861 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 105-cm LED TV

Food and drink

  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26.00 per person
  • Self parking fee: EUR 27 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Muenchen City
Mercure Muenchen City Center
Mercure Muenchen City Center Hotel
Mercure Muenchen City Center Hotel Munich
Mercure Muenchen City Center Munich
Mercure Hotel Muenchen City Munich
Mercure Muenchen City Center Hotel
Mercure Muenchen City Center Munich
Mercure Muenchen City Center Hotel Munich

Mercure Muenchen City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1004 reviews
Rating 8 - Good. 345 out of 1004 reviews
Rating 6 - Okay. 51 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristofer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast here was PHENOMENAL. We LOVED staying here. The staff was very helpful and gave excellent recommendations for food and things nearby. Would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy to stay here
Always a great place to stay. The only thing I would like changed are the towels, they’re old small and scratchy, it is time for new bigger and fluffy towels.
Stayed 5 nights in Nov 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and not too far a walk to the square and market
Stayed 3 nights in Oct 2024

10/10 Excellent

Mikayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff and room were great.
Stayed 1 night in Oct 2024

8/10 Good

tim

Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area close to the train station and easily walkable to all the attractions. On the tram lines as well as nearby the hop on/off bus stops. Staff were very kind and welcoming and the breakfast was delicious. Highly recommend for staying in Munich. There are some good restaurants nearby as well if arriving on Sunday.
Stayed 3 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Good location, 2mins from mumich hbf with all public transport access. Direct S bahn from airport. Spacious room, very comfortable with free mini bar. Staff were really friendly . Good breakfast variety. Would highly recommend.
Stayed 4 nights in Oct 2024

8/10 Good

Sinan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel. Positives are many: location, breakfast, people, decor are great. One minor complaint (this could have been the particular room) is that the room while decorated nicely and functioning well in all aspects had the smell of “old clothes”.
Stayed 2 nights in Oct 2024

8/10 Good

Rebecca

Stayed 4 nights in Sep 2024

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect boutique hotel in the heart of Munich
Great little hotel in a very walkable location to all the sights. I was worried about noice level from the street at night but the windows are new and help with sound. Complimentary mini bar, staff extremely helpful with directions and train system. Breakfast is included which is large delicious and varied. Charming decor and festive atmosphere for Oktoberfest. The Italian restaurant Ca’d’Oro on the corner is excellent as well.
Stayed 7 nights in Sep 2024

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff. We came here for the Oktoberfest but the proximity to the train station (for day trips) and the old town area of Munich were also big advantages. Clean, professional and well appointed hotel with excellent staff. Also the breakfast was incredible - American and European options in abundance and a nice way to start the day. Would have no hesitation staying there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and so convenient being located right next to the Hauptbahnhof. Everything was super clean and we loved the free mini bar in the rooms. We especially enjoyed the restaurant and bar where the food was amazing and the bartenders were incredible. Especially loved Dimi who would research any drink he didn’t know how to make and would create it for you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel Provided (in the Lobby) free Coffee, pretzels, Umbrellas Portable charging options. The Restaurant breakfast options were excellent, hot and cold breakfasts, pastries and breads were also available. Bar staff were all friendly and courteous. The rooms were excellent plenty of space, storage and power outlets (just no USB outlets)
Stayed 4 nights in Sep 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall decent hotel. Neighborhood a bit sketchy at night. No washcloths or toiletries provided on rooms. Nice breakfast buffet.
Stayed 3 nights in Sep 2024

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately can’t stay here again and probably put off going to a Mercure hotel in future as the air conditioning was rubbish. You can hear the fan but couldn’t feel any cold air. Room was stuffy which isn’t good for a migraine sufferer. At 6am they were pushing extremely loud trolleys. Upside was the staff were very nice and polite and bed was comfy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet. Free drinks in mini bar.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oswaldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good time in Munich ill be back again
Very good, staff so helpful in anyway was possible, clean rooms, very good location, breakfast fantastic, amenity reput every day on fridge, so happy to stayed at Munich mercure, i know the Mercure hotel is very good ive stay in mercure before in walsall varsovia
Stayed 3 nights in Sep 2024

8/10 Good

Mohamed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Steven, Hillsboro

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
This property is convenient to the main train station. However, the air conditioning never worked properly in our room. We were told it could not be corrected. They only offered fans. It was extremely difficult to sleep. They said changing rooms would not help. The room also smelled bad. I would advise against staying at the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lea

Stayed 2 nights in Aug 2024

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean and in a central location. The location is not the safest and is loud. Plus the AC doesn’t really work so windows need to be open and is loud outside. The breakfast is well kept and delicious. Just the area to me is not the safest.
Stayed 3 nights in Aug 2024

8/10 Good

Jalison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located place. Easy access to transportation and city center
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
It was a terrible experience. When you enter the room, you are hit by the smell of dust and dirty carpet. The air conditioning does not work; more precisely, it makes noise but does not cool down. The hotel garden has construction works, and if you want to have a cup of coffee there anyway, be prepared for a view of the workers' work clothes hanging and drying. Breakfast—dishes that should be served hot are completely cold. To Accor headquarters - what is happening to your hotel in the centre of Munich requires your quick response!
Stayed 1 night in Aug 2024

10/10 Excellent

AXEL

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024