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4.6 out of 5

"The staff was super polite and always eager to help. Location is perfect. Breakfast spread is awesome. Perfect value for money. Great for family. " More

By a verified traveller on Fri 25 Oct 2019

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Privilege, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Mercure Muenchen City Center's great location gets high marks from our customers. During your stay, you're just a quick walk from Karlsplatz - Stachus. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy international cuisine while dining at Relax
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Karlsplatz - Stachus and Theresienwiese
  • Pets welcome for a fee

Mercure Muenchen City Center ratings based on 38 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Muenchen City Center

Everyone (18) Couples (9) Family (6)
5 out of 5
The staff was super polite and always eager to help. Location is perfect. Breakfast spread is awesome. Perfect value for money. Great for family.

Posted by on 25 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Svea Grötsch

Dear Guest, thank you for taking time to send us your positiv feedback. We are happy to welcome you again in our hotel. Best regards Svea Grötsch Reservation Agent

4 out of 5
Great location beside main train station. Quick walk into city centre. Only hotel I've ever stayed in where the mini bar is free!

Posted by on 27 Aug 2019

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Comment from Hotel Management

5 Sep 2019 by Barbara Bruckner

Dear Madam or Sir, thank you for taking the time to give us such great feedback on your stay. We are pleased that you loved our special little extra of a free minibar! Hope to welcome you soon again in Munich. All the best, Barbara Bruckner Ass. Reservation & MICE Manager

5 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Daniel

Thanks a lot. Best regards

3 out of 5
There were 2 youth hostels a few doors down and the noise from these was absolutely horrendous. Shouting in the street at all hours of the night which was impossible to sleep through. Had I been aware of these 2 properties I would not have booked the Mercure at all.

Posted by on 8 Apr 2019

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5 out of 5
Very pleasant hotel- Great location beside main train station and city centre. Clean with cheerful and helpful staff. Only hotel I've ever stayed in that has a free minibar!

Posted by on 8 Apr 2019

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4 out of 5
This hotel is very clean, friendly staff, included free mini bar. We stayed for four nights and used the central train station for touring other areas. The station is only a five minute walk away. Perfect location. It’s about a 15-20 minute walk to Marienplatz. Great if you don’t like walking but again the central station can be used. Would recommend this hotel to anyone staying in Munich.

Posted by , from Cork, Ireland on 20 Mar 2019

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4 out of 5
Close to the old city across the road from main train station. Free mini bar.

Posted by on 28 Jan 2019

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4 out of 5

Great hotel in a super location

Very friendly staff who always greet you with a smile. The room was modern and clean and the bed was both large and comfortable...I would defiantly recommend staying here..

Posted by on 25 Nov 2017

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Comment from Hotel Management

28 Nov 2017 by Jörg Hansmann

Thank you so much, we apreziate you comments. We hope we can make much more guests happy as you. Kind regards, Jörg

4 out of 5
Gereist mit 3 Kinder im Schulalter. Ideale Lage.

Posted by on 23 Jun 2024

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Comment from Hotel Management

24 Jun 2024 by Sebastian

Dear Tziotzios, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team.We hope to welcome you again. Stay healthy

5 out of 5

Posted by on 27 Nov 2023

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Comment from Hotel Management

5 Dec 2023 by Sebastian

Dear Markku, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team.We hope to welcome you again. Stay healthy

About the Mercure Muenchen City Center

Location Senefelderstr. 9, Munich, BY 80336

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Muenchen City Center. You'll have access to the health club at a partner property. For a fee, parking is available. This 4-star Munich hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 6 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Karlsplatz S-Bahn (0.7 km / 0.4 mi)
  • Metro station: Munich Central Station Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Muenchen City Center offers 167 accommodations with free minibar items and a safe. This accommodation offers separate sitting areas. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • HD television
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Relax – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Biergarten – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Relax Bar – This bar specialises in international cuisine and serves breakfast, lunch and light fare. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Maximum 3 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Property does not offer on-site COVID-19 testing
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26.00 per person
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Muenchen City
  • Mercure Muenchen City Center
  • Mercure Muenchen City Center Hotel
  • Mercure Muenchen City Center Hotel Munich
  • Mercure Muenchen City Center Munich
  • Mercure Hotel Muenchen City Munich
  • Mercure Muenchen City Center Hotel
  • Mercure Muenchen City Center Munich
  • Mercure Muenchen City Center Hotel Munich

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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