Mercure Hotel München Altstadt

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4.1 out of 5

Very good!

See all 35 ebookers Reviews

"Very good location . 5 mins from Marienplatz. Very helpful staff . Good breakfasts . Rooms were clean with comfortable beds. " More

By a verified traveller on Tue 02 Nov 2021

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Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Mercure Hotel München Altstadt's great location gets high marks from our customers. During your stay, you're just a quick walk from Marienplatz. You'll find features such as free WiFi in public areas, plus a 24-hour business centre and breakfast (surcharge).

Free WiFi
Breakfast is offered for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes bicycles to rent
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 5-minute walk from Viktualienmarkt and 5 minutes on foot from Marienplatz
Dogs welcome for a fee

Mercure Hotel München Altstadt ratings based on 35 Verified Reviews

Review Summary

4.1 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel München Altstadt

5 out of 5

Very good location . 5 mins from Marienplatz. Very helpful staff . Good breakfasts . Rooms were clean with comfortable beds.

Posted by paul on 2 Nov 2021

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Comment from Hotel Management

4 Nov 2021 by Matthias FISCHER

Dear paul, Thank you very much for your recent visit at the Mercure Munich Altstadt. We highly appreciate that you took precious time to let us know your opinion about our service performance. It is our first priority that our guests feel comfortable and welcome at our hotel and we train our staff members to see that they can make the biggest difference for you in that aspect. We hope you had a pleasant trip back home and we hope to welcome you again soon. Best regards from Munich, Matthias FISCHER -General Manager-

5 out of 5

Fantastic location for the Christmas markets and shopping. Breakfast was really good, plenty choice, staff all really friendly.

Posted by a verified traveller on 11 Dec 2018

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4 out of 5

Excellent location

Cant really fault this place, its right in the centre, perfect for shopping. No need to use public transport, its 10 mins walk from where the airport bus drops you off. Its clean and tidy, great breakfast included. Free soft drinks in the mini bar. Great location for visiting the Christmas markets.

Posted by Gunnster on 26 Dec 2012

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5 out of 5

Free minibar, which was filled daily with water, soft drink and beer, was a pleasant surprise.

Posted by Hanna on 1 Oct 2023

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Comment from Hotel Management

9 Oct 2023 by Mersiha

Dear Hanna,It's wonderful to hear that you enjoyed the complimentary minibar in your room! At Hotel Mercure Muenchen Altstadt, we aim to provide little surprises that enhance your stay and make your experience with us unique.We hope to have the pleasure of welcoming you back again soon.Best wishes from Munich,Mersiha DURGUTOVIC

4 out of 5

Für einen Städtetripp super gelegen

Posted by Cornelia on 14 Jun 2023

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Comment from Hotel Management

17 Jul 2023 by Mersiha

Liebe Cornelia,Vielen Dank für Ihre freundlichen Worte zur Lage unseres Hotels, dem Mercure Hotel Muenchen Altstadt. Wir sind sehr stolz auf unsere hervorragende Lage, um die Stadt zu erkunden, sowie auf unsere luxuriösen Annehmlichkeiten und unser freundliches Personal. Wir hoffen, Sie hatten einen schönen Aufenthalt bei uns und freuen uns darauf, Sie bald wieder begrüßen zu dürfen.Herzliche Grüße aus München,Mersiha DURGUTOVIC

5 out of 5

Posted by Torsten on 17 Mar 2023

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Comment from Hotel Management

10 Apr 2023 by Mersiha

Dear Torsten,We are pleased to hear that you enjoyed your stay with us at Hotel Mercure Muenchen Altstadt. We strive to make sure our guests feel comfortable and at home during their visit. We look forward to welcoming you back soon!Sincerely,Mersiha DURGUTOVIC & Team

5 out of 5

Die Lage des Hotels was super :)

Posted by Pajtim on 1 Feb 2023

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Comment from Hotel Management

24 Mar 2023 by Mersiha

Lieber Pajtim,Vielen Dank für Ihr wunderbares Feedback. Es freut uns sehr zu hören, dass Ihnen die Lage unseres Hotels Mercure München Altstadt gefallen hat. Es ist unser Ziel, unseren Gästen einen komfortablen und angenehmen Aufenthalt bei uns zu ermöglichen, und wir freuen uns, dass dies bei Ihnen der Fall war. Wir hoffen, Sie bald wieder zu sehen!Mit freundlichen Grüßen,Ihr Mercure Muenchen Altstadt Team

5 out of 5

Siisti ja rauhallinen hotelli erinomaisella paikalla aivan keskustassa. Hyvä hotelli kaupunkilomalle. Maksuton minibaari oli mukava lisä.

Posted by Miikka on 11 Apr 2022

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5 out of 5

Loistavampaa sijaintia on vaikea kuvitella. Aulan tietokone ei toiminut kunnolla - nettikatkoja myös huoneessa.

Posted by RISTO on 30 Sep 2021

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Comment from Hotel Management

4 Nov 2021 by Matthias FISCHER

Dear Risto, Thank you for taking the time to write a review following your recent stay at Mercure Munich Altstadt. We are pleased to read that you enjoyed your stay with us. Thank you for acknowledging the level of service provided by our staff. Please rest assured that we have passed on your kind compliments to the entire team who are equally happy to hear the same. We look forward to welcoming you back in the very near future. Warm regards, Matthias FISCHER -General Manager-

4 out of 5

Absolut empfehlenswert,nur die Betten waren etwas schmal.Auch am Frühstücks Buffet gibt's nichts zu kritisieren,alles da und sehr lecker.

Posted by Markus, from Zuzwil SG on 16 Sep 2021

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Comment from Hotel Management

4 Nov 2021 by Matthias FISCHER

Hallo Markus, vielen Dank für Ihre lobenden Worte und die sehr gute Bewertung. Lob und Kritik sind gleichermaßen enormer Ansporn unseren selbst gesetzten hohen Qualitätsstandard zu halten und sogar immer wieder ein wenig zu steigern. Wir freuen uns bereits auf Ihren nächsten Besuch. Mit herzlichem Gruß, Matthias Fischer -Hoteldirektor-

About the Mercure Hotel München Altstadt

Location Hotterstr. 4, Munich, BY 80331

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Hotel München Altstadt. This 3-star Munich hotel is smoke free.

1 building
80 guestrooms or units
7 levels
Charging station for electric cars
Business centre (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Newspapers in lobby (free)
Lift
No smoking on site
Water dispenser

Family Friendly Amenities

Free WiFi
Soundproofed rooms
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

Train station: Karlsplatz S-Bahn (0.8 km / 0.5 mi)
Metro station: Karlsplatz (Stachus) Station (0.6 km / 0.4 mi)

Room Amenities

Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and minibars. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Pillowtop beds
Stocked minibar (select free items)
Flat-screen television
Cable channels
Premium channels
First-run films
Coffee maker
Bath or shower
Housekeeping (daily)
Hairdryer
Safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout curtains
Sound-insulated rooms
Climate control
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bicycle rentals on site
Bicycle rentals nearby
Hiking/biking trails nearby

Hotel Policies

Check-in

Check-in time starts at 3 PM
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.

Pet Policy

Pets: EUR 13.00 per pet, per night
Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Guest education on local ecosystems and culture
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Comprehensive recycling policy
Contactless check-out is available
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 5
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: EUR 30 per night (656 ft away)
Pet fee: EUR 13.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

You should know

One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.