Hotel in Munich, in the vicinity of Hellabrunn Zoo
This smoke-free hotel features self parking, concierge services, and free newspapers. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Empress Hotel offers 37 accommodations with safes and complimentary newspapers. These individually decorated accommodations include desks. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
During your stay at Empress Hotel, you'll be within walking distance of Klinikum Grosshadern. Free WiFi in public areas, breakfast (surcharge), and concierge services are available.
Free WiFi
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
9 minutes by car from Hellabrunn Zoo and 12 minutes from Viktualienmarkt
Pets welcome for a fee (restrictions apply)
As a guest of Empress Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Empress Hotel also features a garden, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This Munich hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Languages
English, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (EUR 12 per night)
Limited on-site parking
Food and drink
Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 per person
Family friendly
Free cot
Mini-fridge
Soundproofed rooms
Conveniences
Free newspapers in lobby
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
Lift
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Mini-fridge
More
Desk
Free daily newspapers
Heating
Individual decor
Iron/ironing board on request
Portable fan
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets: EUR 15.00 per pet, per day
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 60.0 per night.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 15 per person
Self parking fee: EUR 12.00 per night
Pet fee: EUR 15.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 60.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 8 PM. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Empress Hotel Munich
Empress Munich
Empress Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good location close to the tram stations. Property was ok, quite dusty and didnt seem to be cleaned very well. Toilet went werid the last day there and continually ran the while night.
Megan
Stayed 3 nights in Sep 2024
6/10 Okay
Juliet
Travelled with partner
18 Aug 2024
Liked: Cleanliness, staff & service
Close to underground station so easy access to city centre. Convenient parking under hotel. Clean room. Nice to have a balcony, and shutters on window. Very good restaurants (Indian next door and Italian nearby) and a supermarket close by.
Beds had quite hard matresses and awful pillows, so not comfortable.The curtain fell off when we closed it! The bathroom was a bit smelly. Very hot room (to be fair the temperature was particularly high when we stayed) and while we were grateful for the fan the room was very hot and the fan was noisy.
Nice place right near a subway stop. Kind of cool residential city neighborhood area. About 20 minute subway ride to the city center.
Jeremiah
Stayed 2 nights in Jul 2024
4/10 Poor
Darien
Travelled with family
29 Jul 2024
Disliked: Cleanliness, staff & service, amenities
Not clean - One of our comforters was very dirty and stained. When we tried to get a replacement, we were told the housekeeping staff went home and we had to wait until the next day for clean products. That was not good customer service.
Noisy - There is a restaurant entrance below our room which put a table outside so there was a lot of loud talking, laughing and drinking until after midnight for two days in a row. We had to shut the windows to sleep, but that cut off the fresh air and the room was stuffy.
The room was clean, comfortable and fairly spacious, and the staff were very friendly, although we were not told how to get back into the building when reception was closed. Although the hotel is quite close to an U-Bahn station, it takes a while to get there from the centre which wasn’t always ideal. Still a comfortable, quiet place to stay though and would recommend this hotel.
Luke
Stayed 2 nights in Jul 2024
4/10 Poor
Manon
Travelled with family and small children
3 Jul 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was ok. Dishes weren’t properly done so had to redo them before using. There was also a dirty towel in our bathroom when we arrived, which wasn’t great. Overall the rest of the room was clean and comfortable. We traveled with our two kids (5 and 8) and it was a great set-up for us. Easy to access the subway (a 5 min walk) and organic grocery store and regular grocery store within walking distance as well.
We have stayed at the Empress several different times. It’s a great location, convenient to transportation and shopping. The rooms are very nice. The breakfast buffet is varied and delicious and we highly recommend staying here.
Do not recommend! Booked this stay because listing had laundry listed but upon arriving, front desk Clerk Laura said no that’s not true. She didn’t offer any complication or help. Instead, she took a screen shot off the listing and later deleted that fact. I contacted hotels and they only offered me a credit towards a future visit. They also contacted Laura who agreed they don’t have laundry but no solution and no credit or refund. Additionally our room was directly above an Indian restaurant where it was noisy. People stood out front smoking which wafted straight up into our windows in addition to the street noise.
This is my third stay at the Empress, and I have found to be excellent each time
Paula
Stayed 1 night in Jul 2023
6/10 Okay
Mary Caroline
Travelled with family
14 Jun 2023
Liked: Cleanliness
Convenient to the subway line. Area is nice & peaceful..
close to REWE grocery store..
Though upon checking-in the staff did not tell us that there is free coffee in the morning which we could have made our stay more nicer.
There is no air condition in the room, feels hot during the day, even when windows are open..
The room out the hotel and the entrance not smooth the luggage wheel damaged in bathroom no shelf above washbasin to keep your plates and toothpaste also no handspring for toilet
We arrived to a very warm welcome. Check in was also quick and easy. We arrived at our room which was clean, nicely decorated and well stocked. We stayed 3 nights, it was a little over warm even with the heating off as we were on the second floor and the insulation was very good. I forgot to put the do not disturb sign on the door on our second morning and the very efficient room servicing team tried to come in at 08:30 whilst I was in the bathroom. I put the sign up that night and was not disturbed early again the day after. Great stay, very close to both the Erdinger and Augustina restaurants as well as the metro station. Great location and great breakfast too, we’ll be back again.
My stay was amazing! Empress has great rooms, a lovely breakfast and a very peaceful outdoor area. Perfect, relaxing choice for a weekend in Munich. Helpful Staff.