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Taj Santacruz

5.0 star property

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Photo gallery for Taj Santacruz

Exterior
Presidential Suite, Multiple Beds (Runway Facing)
Grande Luxury, Grand Suite, 1 King Bed | View from room
Interior
Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Parking included

Explore the area

Map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • MIDC Industrial Estate
    ‪5 min drive‬
  • U.S. Consulate General
    ‪7 min drive‬
  • Juhu Beach
    ‪16 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪13 min drive‬

Room options

View all photos for Luxury Room, 2 Single Beds, View (Runway View)

Luxury Room, 2 Single Beds (Runway View)

Luxury Room, 2 Single Beds, View (Runway View)

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, View (Runway View)

Luxury Room, 1 King Bed (Runway View) | View from room

Luxury Room, 1 King Bed, View (Runway View)

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Taj Club, Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, View (Tranquility)

Luxury Room, 1 King Bed (Tranquility)

Luxury Room, 1 King Bed, View (Tranquility)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | View from room

Luxury Suite, 1 King Bed

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 2 Single Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grande Luxury, Grand Suite, 1 King Bed

Grande Luxury, Grand Suite, 1 King Bed

Grande Luxury, Grand Suite, 1 King Bed

  • 146 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds (Runway Facing)

Presidential Suite, Multiple Beds (Runway Facing) | View from room

Presidential Suite, Multiple Beds (Runway Facing)

  • 418 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Pool View

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

JW Marriott Mumbai Sahar

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (952)
The price is €183
for 1 room
includes taxes & fees
8 May - 9 May
JW Marriott Mumbai Sahar

About this property

Taj Santacruz

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Jiva Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Our customers tell us they can't get enough of the helpful staff at Taj Santacruz. During your stay, you'll be within walking distance of Nanavati Super Speciality Hospital. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Tiqri, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body scrubs, or facials at Jiva Spa
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 2.6 mi (4.2 km) from MIDC Industrial Estate and 2.7 mi (4.3 km) from Juhu Beach
  • Airport shuttle service available for a fee
Taj Santacruz offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A sauna, spa services, and multilingual staff are also featured at the luxury Taj Santacruz. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

The hotel hosts a free manager's reception daily.
Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Taj Santacruz

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 4250 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Taj Santacruz offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:30 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 568 reviews
Rating 8 - Good. 72 out of 568 reviews
Rating 6 - Okay. 28 out of 568 reviews
Rating 4 - Poor. 12 out of 568 reviews
Rating 2 - Terrible. 24 out of 568 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ondrej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Blessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the entire property and especially the staff
Stayed 4 nights in Jan 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, room comfort
The service as usual was excellent The rooms are in need refurbishing
Stayed 3 nights in Jan 2025

6/10 Okay

Atul, Lubbock

Disliked: Staff & service, property conditions & facilities
This property is not anymore my favorite in Mumbai after the experience this time. The furniture is tired with stains, customer service is not consistent - the worst are the front office people. I am not going to stay here anymore.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good servic upon middle of night arrival and check in
Stayed 1 night in Dec 2024

10/10 Excellent

Dhruv

Stayed 1 night in Dec 2024

10/10 Excellent

jayant

Stayed 3 nights in Dec 2024

8/10 Good

SONIA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They messed up the room allocation at check in and took ages to sort this out - it was 5am and became annoying. Service was otherwise good. Great location for T1 direct walk way or buggy to T1. Food is extortionately priced. Otherwise a clean comfortable and relaxing hotel. Great view's of the runway
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

10/10 Excellent

nidhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience. But charged extra

It was great as they gave us early check in. I m here for my kids. They wanted to stay in this property so booked it for a night. The koi fish feeding etc was good. While i was told on hotel.com thta the room will cost me only 11000 i was charged 15000 at the hotel ...saying it was about taxes. This is the part i didnt like. There should be complete transparency
Stayed 1 night in Dec 2024

4/10 Poor

Satyam

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

dipti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service, clean, great option for transportation.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Anubhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nishith

Stayed 1 night in Dec 2024

10/10 Excellent

ALOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TAJ ALWAYS A TAJ

Just one word, AMAZING EXPERIENCE and what a service.
Stayed 1 night in Dec 2024

10/10 Excellent

Pratick

Stayed 1 night in Nov 2024

10/10 Excellent

Satish

Travelled with partner
@ Taj you can always expect the best. for yrs i have stayed @ Taj group hotels. Taj Santacruz, everything is the best. No idea how they find such a fantastic team. Excellence at it's best, is what Taj experience is for us. Great room, best breakfast, super safe, friendly staff, excellent service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lalit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Debarttasharan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2024

2/10 Terrible

Prachi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC do not work, bathroom was super messy with filthy doors (ewwww!)
Stayed 2 nights in Nov 2024

8/10 Good

Goral

Travelled with family and small children
Liked: Cleanliness, amenities
Everything
Stayed 3 nights in Nov 2024