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ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

Exterior
Exterior
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Executive Room, 1 Queen Bed, City View

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
  • KEM Hospital
    10 min walk
  • Tata Memorial Hospital
    13 min walk
  • High Street Phoenix Mall
    4 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    39 min drive

Room options

View all photos for Room, 1 Queen Bed, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Tower

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for House, 1 Queen Bed, View

Premium bedding, minibar, in-room safe, desk

House, 1 Queen Bed, View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, View (Mumbai Skyline View, ITC One)

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, View (Mumbai Skyline View, ITC One)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Single Bed, Pool Access

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Single Bed, Pool Access

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Exclusive Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Queen Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom

  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

40-inch LCD TV with satellite channels, TV

Signature Suite, 1 King Bed

  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Luxury Mumbai hotel in Parel with 4 restaurants
This hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at ITC Grand Central, a Luxury Collection Hotel, Mumbai. During your stay, you'll be within walking distance of Tata Memorial Hospital. Free WiFi in public areas, free self parking, and 4 restaurants are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body scrubs, or manicures and pedicures at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 13 minutes by foot from Tata Memorial Hospital and a 4-minute drive from Mohammed Ali Road
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A 24-hour fitness center, spa services, and a library are also featured at the luxury ITC Grand Central, a Luxury Collection Hotel, Mumbai. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Kebabs and Kurries - This fine-dining restaurant serves lunch and dinner.
Point Of View - Onsite bar. Happy hour is offered. Reservations are required. Open daily.
Hornby’s Pavilion - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Dakshin - This fine-dining restaurant serves lunch and dinner. Open daily.
Dublin - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: INR 1652 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kebabs and Kurries
  • Point Of View
  • Hornby’s Pavilion
  • Dakshin
  • Dublin

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5382 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height worktop and sink
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 405 out of 631 reviews" "
Rating 8 - Good. 147 out of 631 reviews" "
Rating 6 - Okay. 42 out of 631 reviews" "
Rating 4 - Poor. 26 out of 631 reviews" "
Rating 2 - Terrible. 11 out of 631 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

CHIU YONG

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service staff are well appreciated
Stayed 3 nights in Aug 2024

4/10 Poor

Tushar

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Ravi

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ARUN

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great Hospitality at the itcgrandcentral Thank you Akshay Sharma the Manager and Team for taking so good care of me.
Stayed 1 night in Jun 2024

10/10 Excellent

Janani

Stayed 1 night in Jun 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in May 2024

10/10 Excellent

Arjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny ! Highly recommended!
The overall experience was near perfect. This would definitely be my go to hotel every time i ll be in Bombay. Their breakfast spread was amazing, fresh and delicious. It was worth more than i spent. Despite booking last moment, they didnt really rip my pocket off. Highly recommended 👌
Stayed 1 night in May 2024

10/10 Excellent

Dipti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Parag, New York

Stayed 1 night in Apr 2024

8/10 Good

Timothy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Overall good stay! Breakfast buffet is recommended with a large variety of Indian and western options!
Stayed 6 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing from the very beginning. Felt they went above and beyond for us.
Stayed 4 nights in Mar 2024

10/10 Excellent

Vaishali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in Parel
Everything was awesome… from food to service. Will always stay there when I come to India.
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Tamil Selvi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
No Free transport pick-up Airport to hotel, no shower cap & cotton swabs.
Stayed 6 nights in Feb 2024

2/10 Terrible

Lavrenti

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not coming back
Stayed 11 nights in Feb 2024

10/10 Excellent

Mr Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , staff is very helping
Stayed 5 nights in Feb 2024

6/10 Okay

Suresh

Stayed 1 night in Feb 2024

10/10 Excellent

Naresh

Stayed 2 nights in Feb 2024

6/10 Okay

Insiyah

Travelled with family
Liked: Cleanliness
For the price we paid, the rooms were very small, and the quality breakfast experience at a 5 star hotel, I felt, was lacking. Beds were comfortable, and the location was good. However when staying in Mumbai, I much rather recommend Nariman Point and along the ocean front stay. However, unfortunately, you will not find a Mariott hotel in that area.
Stayed 4 nights in Jan 2024

10/10 Excellent

PRATAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

SANIL

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and fantastic facility.
Stayed 2 nights in Dec 2023

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

SUK HYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Well systemed hotel with warm staffs
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star luxury in off-centre location
Inevitably, perhaps, our stay at the Grand Central was fantastic. This was our only 5 star hotel stay in our 3-weeks in India so we don’t have anything to compare it with, but its splendour, comfort and quality shone through in every detail. We opted for the Executive Club Exclusive because it has the window seat which made for a fabulous spot to relax. We had the breakfast which, though primarily Indian fare, catered for all tastes. Uber is so good in Mumbai that to us it wasn’t that important which neighbourhood we stayed in, but Parel isn’t the loveliest of locales.
Stayed 3 nights in Dec 2023