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Hotel Victoria

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Victoria

Standard Room
Hallway
Reception
Reception
Front of property

Reviews

4.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
255 Shahid Bhagat Singh Rd,Near GPO, VT, Mumbai, Maharashtra, 400001
  • Colaba Causeway
    4 min walk
  • Chhatrapati Shivaji Maharaj Museum
    8 min walk
  • Flora Fountain
    8 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    61 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Desk, blackout curtains, rollaway beds, free WiFi

Deluxe Room

  • 11 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Room

Desk, blackout curtains, rollaway beds, free WiFi

Luxury Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Bloom Boutique - Bandra

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (43)
The price is €154
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Bloom Boutique - Bandra

About this property

Hotel Victoria

Hotel with a 24-hour front desk, a short walk to Colaba Causeway
24-hour room service, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Victoria offers 26 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 24-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Hotel Victoria, you're just a quick walk from Colaba Causeway. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Just a 4-minute walk from Colaba Causeway and 10 minutes by foot from Gateway of India
As a guest of Hotel Victoria, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi. Hotel Victoria also features dry cleaning/laundry services, 24-hour room service, and a front-desk safe.
For a fee, guests can enjoy cooked-to-order breakfast daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Cooked-to-order breakfast available for a fee daily: INR 200-500 per person
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Victoria

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately INR 200 to 500 per person
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Victoria Mumbai
Victoria Mumbai
Hotel Victoria Hotel
Hotel Victoria Mumbai
Hotel Victoria Hotel Mumbai

Hotel Victoria Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 32 reviews" "
Rating 8 - Good. 2 out of 32 reviews" "
Rating 6 - Okay. 11 out of 32 reviews" "
Rating 4 - Poor. 10 out of 32 reviews" "
Rating 2 - Terrible. 9 out of 32 reviews" "

5.0/10

Cleanliness

5.0/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lea, sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location
I had booked a "Deluxe" room which was supposed to have coffeemaker and toiletries. All I could find was a cake of soap. Pros: good location. 5 minutes' walk to Chhatrapati Shivaj Terminus. Bed was comfortable. Cons: the room looked as though it had not been cleaned thoroughly in a long time. Bed linen and towel had to be changed.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Hotel was average. The bed covers etc were not clean. Tea /Making machine was promised while booking but was not provided.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Victoria
The photos of the hotel and room were different from the actual experience. The place was much more rundown and shabby than the photos portrayed. Not what I expected from viewing the images online. Only there for one night. Would stay somewhere different next time we are in Mumbai.

2/10 Terrible

Matt, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Rude, uncomfortable and unpleasant. I do not leave bad reviews, but this establishment was awful

6/10 Okay

Arrow Dog, Wollongong

Disliked: Staff & service
Mumbai on a budget
Hotel Victoria is reasonably centrally located across the road from the GPO. Some confusion getting there from the airport but taxi drivers could locate the GPO. Rooms small but adequate. Man at the reception a bit grumpy but eventually allowed us to leave our bags for the day. Looking to stay there a second time. Great food in restaurant a couple of doors up. A real plus.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't trust pictures
Pictures on Internet were nothing like hotel. For two female travellers the male staff were lingering around the foyer area and hotel corridors making the experience very uncomfortable. Not close to anything No wifi No restaurant No room service

2/10 Terrible

Patel r, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Rooms in this hotel are very very small we booked for three adults in a room but they could not put the third bed so one adult had to sleep on the floor. We got another hotel next day.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Worst Hotel Experience, unfriendly staff,
I actually booked standard room thru the hotels.com. when i checked in there the room was filthy and looked like a 10$ room. it was completely different from what it showed in the website.it said the room had 24-inch LCD TV, coffee/tea maker, complimentary toiletries and a makeup/shaving a desk, and complimentary newspapers and we were shocked to see nothing was provided. we went to the manager and upgraded to super deulex room which also said the same as the standard room, atleast it was clean and had LCD there was no coffee maker, complimentary toiletries or newspapers. and on the next day there was no water in the bathroom. after calling several time the water came.as it was next to main street you can constantly hear traffic .. the worst part was we checked out at 1.00 pm instead of 12.00 noon and the manager demanded $ 22.00 extra as it was considered as half day stay. even after complaining about the water issue. they were very unfriendly

4/10 Poor

ibs, uk

Disliked: Cleanliness, property conditions & facilities, room comfort
ok for the price
We booked this hotel in short notice for 1 night only. Entrence looked daunting and reception was very grubby. Room was relatively clean but had two small beds put together with a gap rather than a double which is wat we wanted. Wouldnt stay again, id pay bit more and stay bit more confortably. Service was good and location near train station.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good location at GPO, but noisy
Very confortable room, good location and service but our room just over the GPO cross was realy noisy.

2/10 Terrible

ashish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good experience with hotel
In future not to plan to stay.

6/10 Okay

Vadamalai S

Liked: Cleanliness, staff & service
near from CST Railway
good

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing
Comfort is good, but housekeeping takes place only if you ask. The tarriff is not worth.

6/10 Okay

Apurva, Hyderabad, Andhra Pradesh, India

Liked: Staff & service
Room description not accurate
As per the "standard" room description on expedia, the following are NOT available in the standard room: -- Desk -- the only desk available had a TV on it. -- 24-inch LCD television -- only a CRT TV. -- Complimentary newspapers -- none arrived all through our 3 day stay. -- Clock radio -- no clock or radio whatsoever!

2/10 Terrible

Rajbshan, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advise to remove hotel from your website
The hotel was my worst experience. The rooms were totally different from the pictures on your site. As an indian, I would rather not have other foreigners go through this experience. Take ny advice & remove it from your site. You should do a surprise visit & check yourself o the conditions.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't go !
expensive room really don't look like the pictures and full of cockroach !

2/10 Terrible

Mamla, South africa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel victoria in mumbai
This was the worst place I ever stayed at. The hotel is not in Colaba but in a red light district. Very unsafe. Rooms are not what is in the pictures shown on the website. An awfull experience

6/10 Okay

MZ001, BHOPAL

MZ
The fan either worked on highest speed or lowest.... The TV wasn't working was given a2 single bed room in spite of selecting a double bed the staff gave two mineral water bottles in spite of asking them for tap water and later claimed for the money Apart from that hotel was ok...good for a transit stay or when you just want to sleep

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for location
We had to catch an early morning train from Mumbai CST (formerly Bombay VT) so this made for a short stay hotel only for convenience. The rooms are dingy and poorly maintained. Cleanliness leaves a lot to be desired and the staff wasn't prepared to handle late arrival (the hotel had been informed of late arrival). The neighborhood, late at night, can be unsettling for people not used to Mumbai. But I was aware of the issue beforehand.

4/10 Poor

mohammed, johannesburg

Disliked: Cleanliness, property conditions & facilities, room comfort
the photos that they are showing and the room that
the photos that they showing and the room that they giving is too completely different, and i had to pay rs 300.00 extra, next time i wont book in that hotel, and i recommend before you post their advert on your website, you must visit and check yourself, otherwise i also got to think twice to book a hotel with you. thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever in my life.

6/10 Okay

Jair, Colombia

Try to look for a better one
This hotel is very good located, but the baths are not clean at all and the rooms are small.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
good
Reasonable with respect to location and room.

6/10 Okay

Verified traveller