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Hotel Metro Palace

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Metro Palace

Front of property – evening/night
Property entrance
Apartment with complimentary one way airport transfer
Lobby lounge
Hallway

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
355 Ramdas Nayak Road, Bandra (west) Mumbai, Mumbai, Maharashtra, 400050
  • Hill Road
    1 min walk
  • Linking Road
    7 min walk
  • Lilavati Hospital
    11 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    23 min drive

Room options

View all photos for Room

Room

Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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View from room

Hotel Regal Enclave

Spa
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (185)
The price is €89
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hotel Regal Enclave

About this property

Hotel Metro Palace

Suburban Mumbai hotel in Bandra West with 2 restaurants
2 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Metro Palace offers 35 accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. 36-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Metro Palace, you're just a quick walk from Hill Road. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 5 minutes by car from U.S. Consulate General and 14 minutes from Marine Drive
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Metro Palace also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.
B DESI - This restaurant serves breakfast, lunch, and dinner.
Barbeque Nation - This buffet restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 100 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (INR 500 per day)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • B DESI
  • Barbeque Nation

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 36-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Metro Palace

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: INR 100 per night (rates may vary)
  • Self parking fee: INR 500 per day
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Metro Palace
Hotel Metro Palace Mumbai
Metro Palace
Metro Palace Hotel
Metro Palace Mumbai
Hotel Metro Palace Hotel
Hotel Metro Palace Mumbai
Hotel Metro Palace Hotel Mumbai

Hotel Metro Palace Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 62 reviews" "
Rating 8 - Good. 13 out of 62 reviews" "
Rating 6 - Okay. 29 out of 62 reviews" "
Rating 4 - Poor. 9 out of 62 reviews" "
Rating 2 - Terrible. 4 out of 62 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Khatidja

Travelled with partner
Disliked: Cleanliness, amenities
Nothing worth mentioning
Stayed 8 nights in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disappointed
Ok. I don’t think I will stay there again!
Stayed 6 nights in Jan 2020

6/10 Okay

Bharath Reddy

Business traveller
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location & Comfort
Very good location, Clean and comfortable... Check-in was easy and quick, staff was friendly and helpful. Centrally located to get to any place in Mumbai. Highly recom
Stayed 1 night in May 2018

6/10 Okay

dg, Atlanta, GA

Liked: Cleanliness, property conditions & facilities, room comfort
Checkin was painful. Hotel asked for more money for kids and lot of documentation. I have been to many other hotels in India. I felt staff was collecting unnecessary documentation and pics of every person including kids.
Stayed 2 nights in Jun 2017

6/10 Okay

Roslyn , Turrella, NSW

Liked: Staff & service
Disliked: Cleanliness, room comfort
Unpleasant...
My stay at the hotel on the 17th Feb was not pleasant due to the room given was very noisy as I guess there was a party next to my window & bathroom. I needed a peaceful sleep. That was my second time I stayed and I wouldn't stay there again or would recommend that to anyone.

6/10 Okay

Paolo, Italy

Liked: Cleanliness, staff & service, room comfort
Great location, decent rooms, but maybe overpriced
Bandra West is an amazing area of Mumbai to eat (from street food to high end restaurants), shop and wonder around (for example the sea side), and in that sense the hotel is very well located. The rooms are fine: relatively clean and equipped, but the price is significantly higher than in other places in India which makes one feel being ripped. However, I wasn't able to find anything similar in the area for this price, so I won't complain further. Overall, it's a fine hotel to stay if you're doing tourism on a budget: don't expect a lot, but enough to go by just fine.

6/10 Okay

Verified traveller

Liked: Staff & service
Close to Bandra shopping centre. Good location. Breakfast average. Hotel Needs to be renovated but overall okay.

6/10 Okay

Rohit

budget hotel. limited expectations except location
budget hotel. good food. service and overall condition not upto mark

6/10 Okay

Rohit, New Delhi, Delhi

Good, but can be better.
So, whats good about the hotel is that it is fairly decent stay for its per day rate and it is in a good, busy locality of Mumbai- Bandra. Shopping, restaurants, cabs and autos are easily accessible. The hotel's restaurant is pretty good both in quality and service. The areas of improvement are: poor wifi service, the attitude of the hotel for extra charges for every small thing. The cleanliness could be improved upon.

8/10 Good

Varun, Pune

Liked: Staff & service, room comfort
PRETTY GOOD
The Overall stay with my family was pretty good. We were all happy with everything. The hotel staff were very polite and decent as well as the room and hotel was clean. Especially the manager was very cooperative and helpful too. Overall according to the pricing and location, i would say the best.

2/10 Terrible

samantha, south africa

Disliked: Cleanliness, staff & service, room comfort
rats
they had rats in the room. its says free wifi but it is only given to one person and to connect is horrible

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
WIFI does not work

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wes, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Found on Travelocity. Good neighborhood for foreign visitors. Modest price range hotel, good value.

10/10 Excellent

Ketankumar, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parents Enjoyed Stay
It was booked mainly for Parents. They are happy with stay so giving good rating. Main purpose was official work at Bandra Kurla Complex.

6/10 Okay

Alvy

Liked: Cleanliness, staff & service
Convenient Location
Was disappointed because Expedia promised complimentary shuttle to the airport (we arrived by rail) but on our departure they refused to give us complimentary transport to the airport. I called Expedia from Mumbai to ask them to talk to the hotel management, which your Rep did call, but the person at the front desk said they were busy and to call back later. I just gave up.

10/10 Excellent

JEFFREY M, Orange County, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area - Great Price for Mumbai
I was surprised by the fact that the room had a small balcony. Although no view, it is nice to have for making the room more airy. Good restaurants nearby and places to have a drink right across the street. Upbeat neighborhood, shopping all over, and even possible to take an extended stroll to the boardwalk on the ocean. Blocks to the train station and so MUCH better than the Colaba area! Small complaint: no beer service in the room and the breakfast is adequate to good.

8/10 Good

shamim, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance to all shopping.
It was a good experience. Breakfast was good, everyone was friendly, to my experience if I travel to Mumbai I will book this same hotel.

6/10 Okay

Verified traveller

Disliked: Cleanliness
1. Hotel Is good but need to be more clean. e.g. some room freshener should be there. 2. Hotel is costly. 3. Food is very costly.

2/10 Terrible

Bernie, Dubai

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible!! Suitcase lock tampered
Frequent traveller to Mumbai and guest of this hotel with my family. However on this trip in April 2015, it was the most terrible and unpleasant experience. On the 2nd day of our stay, while my mother and I were out of the hotel, the lock of our personal suitcase was tampered with (appeared someone tried to forcefully open it, but luckily was unable to). Also, our bathroom too was used - absolutely disgusting. We immediately lodged a complaint with the hotel staff on duty, CCTV footage quite vague and of no use was reviewed but inconclusive. Hotel staff on duty only spoke to us but did nothing more. No manager was on duty either! We were not even provided a complaint form on our request as they do not have any!!!.. No avenue for a guest to complain! On repeatedly requesting the staff on duty and the manager via phone to issue me a letter on their letter head to acknowledge this incident, they refrained from doing so. The complaint and problem remained unsolved, and with the staff's carefree attitude with regards to this situation and insulting and rude attitude to us - their female guests, we did not feel any reassurance or feel safe in continuing our stay at the hotel. We checked out one day earlier than our pre-booked duration. Even though the hotel location is convenient, we will NEVER again stay at this hotel where our privacy and safety is compromised.

2/10 Terrible

Foram, Surat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Mumbai to stay !
Cleanliness was worst; Quality of service can't be described in words, hotel staff was so rude and made the entire stay unconfortable.

6/10 Okay

Ruk, Toronto, Ontario

Liked: Cleanliness, staff & service
Nice Hotel Close to Shopping
Hotel is completely a "no frills" hotel. It's clean and good for just sleeping and cleaning up.

6/10 Okay

VG, Europe

Liked: Staff & service
Good location, acceptable bed but poor Breakfast
Location is very good but needs some effort to find the hotel as there was no sign on the road. It is actually behind KFC. Room was clean (gold room), bed was just OK and sheets has some spots. Room has small fridge with only few drinks and a snack basket, everything cost 40 INR. Shower was good with basic toiletries. People at the reception were friendly and helpful. Now not so nice things - Breakfast area felt like animal shed and the food quality was just terrible. In the room there was only one towel and no hand towel, no tissues. Overall acceptable for a stay of 1-2 nights. Other countries definitely give you better rooms for the same price, but I guess that is Bandra price you need to pay.