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Hotel Heritage formerly known as Comfort Inn Heritage

4.0 star property

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Photo gallery for Hotel Heritage formerly known as Comfort Inn Heritage

Reception
Exterior
Restaurant
Executive Room | Bathroom
Executive Room

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
Sant Savta Marg,OppGloria Church,Byculla, Mumbai, Maharashtra, 400027
  • Mohammed Ali Road
    ‪2 min drive‬
  • Tata Memorial Hospital
    ‪3 min drive‬
  • Haji Ali Dargah
    ‪4 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪43 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Heritage formerly known as Comfort Inn Heritage

Hotel in Mumbai with a 24-hour front desk and a restaurant
A restaurant, dry cleaning, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a banquet hall.
Hotel Heritage formerly known as Comfort Inn Heritage offers 96 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

During your stay at Hotel Heritage formerly known as Comfort Inn Heritage, you'll be within walking distance of Prince Aly Khan Hospital. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include an elevator and an ATM
  • Just a 4-minute drive from Marine Drive and 12 minutes from U.S. Consulate General
There's a restaurant on site. Public spaces have free WiFi. Hotel Heritage formerly known as Comfort Inn Heritage also features dry cleaning/laundry services, an ATM, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mumbai hotel.

Hotel Heritage formerly known as Comfort Inn Heritage has a restaurant on site.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Heritage
Hotel Heritage formerly known as Comfort Inn Heritage Hotel
Hotel Heritage formerly known as Comfort Inn Heritage Mumbai

Hotel Heritage formerly known as Comfort Inn Heritage Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, excellent staff.
Was a very good stay. Room was very good and quiet and the staff were extremely helpful. The the buffet breakfast selection was big and ranged from traditional Indian to continental. There were also a few resturants withing minutes walk like the Persian Darbar.
Stayed 2 nights in Nov 2024

2/10 Terrible

Agrim

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing stay
Absolutely unprofessional staff and hotel. More than 4 hours for checkin. Hotel refused to give invoice upon repeated asks. In my 10+ years of hotels.com, the worst experience- very disappointed. Experience ruined my vacation
Stayed 2 nights in Sep 2024

8/10 Good

kaushal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Muhammed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel experience was quite disappointing. Despite booking online, we were asked to pay extra upon arrival. Even after paying, the promised service was not provided. The reception staff were unfriendly and seemed more focused on extracting additional money at every opportunity, such as for early check-in, late checkout, or an extra bed for a child. The room was in poor condition, with visible cracks and peeling paint. When we arrived late at night, the floor was wet and sticky, which was blamed on the air conditioning. The staff refused to clean it. We requested extra towels but did not receive them. Although we paid for an extra bed, it was never provided, with excuses about unavailability or lack of space. Overall, the experience was not worth the price. The conditions and service were very disappointing, and I would not recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Hideta

Business traveller
Liked: Cleanliness, staff & service, amenities
ホテル自体は古いが、良いサービスを提供している。設備ぼ古さより周辺に外国人が入れるレストランが少なく不便だった。
Stayed 4 nights in Jun 2024