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4.4 out of 5

"Warm welcome and excellent check-in at 3.45am after an over night flight from London. Very impressive, as were the sliding glass windows and room whic ... " More

By a verified traveller on Wed 14 Aug 2019

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Executive Non AC Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Citizen Hotel, you're just a quick walk from Juhu Beach. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy ocean views while dining at Bay View
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Juhu Beach and 9 minutes by car from NESCO Center
  • Airport pick-up shuttle service available for a fee

Citizen Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citizen Hotel

Everyone (4)
4 out of 5
Warm welcome and excellent check-in at 3.45am after an over night flight from London. Very impressive, as were the sliding glass windows and room which had been installed to protect the beach view restaurant from the strong monsoon wind and rain. The WiFi facilities still need to be improved, even though some changes have been made to install a router in each room.

Posted by on 14 Aug 2019

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Comment from Hotel Management

15 Aug 2019 by citizen hotel

Dear Chandi, Thanks for your wonderful comments. Regarding the WiFi we will look into the same to rectify even more better. Thanks & Regards

5 out of 5

Posted by on 8 May 2019

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4 out of 5
Recommend stays for business or holiday, restaurant is on Juhu Beach, very pleasant.

Posted by on 6 Mar 2019

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4 out of 5

Posted by on 6 Mar 2019

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5 out of 5
Budget hotel, facilities are good, staff is excellent and always ready to help

Posted by on 25 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by MANAGER

Dear Sir/Madam We thank you for staying with us and look forward to serve you again & again in future. Regards Manager Citizen Hotel

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and limo/town car service are available. WiFi and wired Internet are free in public spaces. The business-friendly Citizen Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3-star Mumbai hotel.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Built in 1982
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking , Free valet parking

Transport

  • Train station: Mumbai Khar Road Station (4.2 km / 2.6 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Citizen Hotel offers 45 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Bay View – Overlooking the ocean, this restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Sea Side Patio – Overlooking the ocean, this café serves breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Citizen Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Citizen Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Caters to adults only
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 788 per person
  • Airport shuttle fee: INR 1120 per vehicle (maximum occupancy 3)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citizen Hotel Mumbai
  • Citizen Mumbai
  • Hotel Citizen
  • Citizen Hotel Hotel
  • Citizen Hotel Mumbai
  • Citizen Hotel Hotel Mumbai

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.