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Costa Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Costa Hotel

Terrace/patio
Terrace/patio
Lobby sitting area
Minibar, in-room safe, desk, soundproofing
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Via Ponte Persica 57, Pompei, NA, 80045
  • Tempio di Venere
    4 min drive
  • Porta Marina
    4 min drive
  • Villa of the Mysteries
    6 min drive
  • Naples (NAP-Naples Intl.)
    27 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Minibar, in-room safe, desk, soundproofing

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Costa Hotel

Hotel in Pompei with a rooftop terrace and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
Costa Hotel offers 30 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

During your stay at Costa Hotel, you'll be close to Pompeii Archaeological Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute drive from Pompeii Archaeological Park and 12 minutes from Mount Vesuvius
  • Dogs welcome for free
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 75 square feet (7 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Costa Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Pompei hotel.

Costa Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre (75 square feet of space)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 17-inch flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number IT063058A1P55U6ZU7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Costa Hotel Pompei
Costa Pompei
Costa Hotel Hotel
Costa Hotel Pompei
Costa Hotel Hotel Pompei

Costa Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 40 reviews" "
Rating 8 - Good. 15 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cristina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is situated far from tourist attractions on a secluded, residential block. When we arrived to the property, there was a man standing in the driveway who screamed at and prevented us from entering. Since we had our infant in the car, we found this property’s location too unsafe for our family. The back of the hotel faces a very busy highway. I am confused as to how this is described as 4-star and will be much more cautious when booking future locations based on Expedia’s description alone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kai

Travelled with family
Liked: Amenities
the front desk attendant was very helpful in helping to direct us to the nearby historic sites and local attractions. Lovely property. Parking was on site and easy to manage. Breakfast included managed by charming and capable captain. I would stay there again if my travels bring me back to the area
Stayed 4 nights in Sep 2023

4/10 Poor

Diego, Seattle

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Booked (online) four nights hoping to be in a central location to walk to excavation sights and to train station for trips to Naples. Checked out after first night. Area around hotel was eerie and felt unsafe. No possibility to move but by car. The room was just ok but there was a foul smell from the bathroom that was probably caused by fumes from the sewage. Breakfast in the morning was quite below standards for an Italian hotel. Substandard coffee made with a clunky old instant machine. Pastry and assortment of breakfast items was quite disappointing in quality and quantity. The place did not feel comfortable at all. We could not get the three additional nights refunded; we were told because we booked through Expedia. Staff was ok. We found a lovely place in Vietri to continue our visit to the Amalfi coast.
Stayed 4 nights in Apr 2023

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Room comfort
Very small room for me and my family and the local area is sketchy at best. 45 minute drive to Sorrento which is proximate to where we wanted to be. Only a couple of rooms were occupied during our visit. Staff is nonetheless welcoming and accommodating.
Stayed 3 nights in Jun 2019

10/10 Excellent

Gavin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, extremely friendly staff
I had a great 6 day stay at Costa Hotel. Staff were very friendly and helpful (but not imposing). Hotel is located very near the train station so easy access to Sorrento and also to Pompeii, Vesuvius and Herculaneum. Room was nice and functional, bed was very comfy. The staff were a high point. Always helpful and very friendly

8/10 Good

claudia

Liked: Cleanliness, staff & service

8/10 Good

Simon, Pressbaum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel situated in a dump.
The hotel itself was really nice but situated in a real dump and I've stayed in some really dodgy places in India and Africa in my time. It was as dirty as downtown Mumbai. The whole area was strewn with rubbish, cigarette buts and dog mess. However the local people were very friendly and the local pizzerias serve very cheap and excellent pizza. We tried the restaurant in the hotel Costa and I can't really recommend it as the pasta was pretty tasteless, if an Italian restaurant can't do a decent Carbonara then they are not very good. Breakfast was OK but nothing special. Do not use the laundry service unless you want to pay a fortune. Don't get me wrong the clothes came back clean and immaculately pressed but €129 for 2 bags of clothes is a total rip-off. If you need to do laundry walk round the corner and use the local laundrette. It's only 3 minutes from the hotel.

6/10 Okay

Alex, Naples, FL

Liked: Cleanliness, staff & service
Close to Pompei but will need a car not nice area
The hotel is fairly nice and well kept but in my opinion not a 4 star, and the staff is generally nice. Close to Pompei and ruins, by car. Located in residential area that gets very lonely at night, was scary when arriving late. There is no front desk only a guard at night, he doesn't know much how to treat guests or solve typical concerns or issues. For example their AC broke for the whole hotel at 2AM at night and the response was "sorry, I can't do anything, you can leave if you want" of course they would not reimburse the night. Other than that experience with the AC the rest of the staff were very nice, they even kept the breakfast open late that morning as they understood we would wake up late because of the tough night.

4/10 Poor

Barry, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel Costa
The Hotel Costa is a two star hotel at best. It is located in the middle of nowhere with its only good point the train station close by. The bathroom is too small and you can't open the windows at night because of the sound of the adjacent main road.

10/10 Excellent

Marj, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
This hotel may be a little tricky to find but worth the effort. Very clean and comfortable , staff amazing and go out of their way to be helpful. If back in Pompeii will stay again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Lovely staff really helpful, went out of their way to give advice booked tours etc, we even left with a pack up for the journey back.

8/10 Good

Del, Chelmsford UK

Liked: Cleanliness, staff & service, property conditions & facilities
welcoming hotel in an unwelcoming suburb
missed the road and took 5 miles to get back--not too easy to find this hotel down a tiny side street in the rush hour. Very modern, well-appointed but in a dubious, brutta suburb of Napoli with no restaurants and night-time shops nearby (although hotel offers dinner if required). Made the mistake of trying to park in the basement and nearly couldn't get out as the ramp was so steep and I had to give every wellie the little Fiat had got ( 3 stalled attempts first!). Aircon was amusing --when you switch on it doesn't blow cold until you phone Reception and they then 'regulate' it. Worked fine after that. Hotel backs right on to the busy Pompeii to Sorrento road but rooms well soundproofed and traffic dies to nothing early evening. Surroundings are a very low-quality housing area so hotel is certainly a rose amongst thorns, but seemingly not a worrisome crime area

8/10 Good

Trish, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaside stay
Not glorious but certainly lovely. Was on my way to southern Italy and wanted a place to stay after seeing the archeological park of Ostia Antica. Staff very helpful with directions and suggestions. What is not obvious in photographs is the fact the the ground floor is a MacDonalds which makes parking a challenge as there is only street parking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tim, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A clean hotel run by great staff
The staff were fantastic: welcoming, responsive, clean rooms

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good service
Ok for an overnight stay, friendly staff, the room was a but dusty in the corners

4/10 Poor

round the world traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Most uncomfortable stay in my life (and I'm not talking about the bed)
First of all, we were travelling in summer time in Italy - it was oppressively hot. When we arrived at the hotel (at night), there were signs saying we were not allowed to bring any food or drink into our room. It was so hot and when we went to get a drink from our bathroom there were signs saying we were not allowed to drink the tap water. The only available water was at the restaurant which was closed, so basically we had to go thirsty. As far as the food goes, there is no where to eat around the hotel, so you have to eat at the hotel restaurant but it is only open for two hours for dinner. They will not give you a receipt for your charges and say it will be charged to your room directly. When we went to check out, they had massively overcharged us and were not interested in remedying this. As we had no receipt, we had no grounds to complain. We went exploring to buy some water (which we would have to stand outside the hotel and drink!!!!!) from a corner store and they asked where we were staying, when they found out they told us a tiny bottle of water was 5 Euros!! - they had increased the price because they knew where we were staying. We felt very uncomfortable in the community and in any of the stores as they changed their prices when they knew we were tourists. Pompeii as a city, is awful, The ruins are spectacular but if you want our advice, stay in Sorrento and take the train in to the archaeological site - it's only 2.90 Euros to take the train and you will have a much better time. We are experienced travellers - we travel cheap and have been around the world three times, staying in backpackers, hostels, B&Bs and cheap hotels and have travelled to five different continents. This was by far and away the worst experience we have had.

10/10 Excellent

David, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We thoroughly enjoyed staying here. The hotel is well placed for visits to Pompeii and Herculaneum, easily accessed by the local railway. It is a modern (2009), simple and reasonably priced hotel. The staff were especially helpful and hospitable. We dined in the hotel each night because we enjoyed the good, local cuisine and wine. Although the hotel is close to a railway line there was no noise problem. I'd certainly recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Costa.
Friendly staff, very near the train station, nice balcony with a view, it's quiet, simple and comfortable accomodation.

8/10 Good

dawn, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very easy to access excavation site
hotel staff were very friendly and helpful. the rooms were very clean and well maintained, and the restaurant on site had excellent food. the only down side that i found was that the heat and electricity in your room were turned off when you removed the card attached to your room key from a receiver by the door. while i understand that this is a great way to conserve energy the room was quite cold when you entered it at the end of the day and you couldnt charge electronics and batteries while you were away. other than that it was a wonderful experience.

10/10 Excellent

Christine, Lancing, West Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, good value for money
A clean and comfortable hotel run by very efficient, pleasant and helpful staff. There is no kettle in the rooms. A bit out of the way and near a busy, noisey road which you don't notice once inside. There is a train station opposite which we used daily to get around, a very cheap way to travel. The food was superb and reasonably priced, nothing was too much trouble. Breakfast was a little disappointing as there was no fruit or cold meats as advertised on their site, but plenty of cake, toast ( not as we know it but in small packets and cold), croissants, limited cereals, fruit juice and tea or coffee. Overall we had a very good experience of this hotel and would recommend it to family and friends.

6/10 Okay

Verified traveller

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odd location, fantastic staff.
I got into town late and started walking in the wrong direction from the train station, my fault. Eventually ran into a cafe that was staffed with probably the 3 nicest people in Italy. After I ate dinner, one of them drove me to the hotel. The hotel was to the south of the ruins of Pompei and definitely not where I would have thought the hotel was. The only thing that the hotel was close to, is the ruins, the actual town of Pompei is on the opposite side. The hotel looked great and was a surprise in contrast to the rural surroundings. The hotel staff and the population speak little to no english, so be prepared. In the hotel I carried my Galaxy tablet, connected to Wifi on the Google translate page. Nellio (Nello?) is an amazing bellhop/waiter and even drove me to the train station when it was time for me to leave.

10/10 Excellent

Gavin, New Zealand - Waikato

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Great deal, Bargain, Compared to other places ; Service: Go the extra mile, Outstanding, Extremely helpfulll; Cleanliness: Spotless; Very friendly helpful staff. Made the stay pleasant.