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Highlander Hotel & Apartments

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Highlander Hotel & Apartments

Gazebo
Exterior
View from room
Basic Room, 2 Bedrooms | Private kitchen
Deluxe Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • All-inclusive
  • Breakfast available
  • Gym

Explore the area

Map
Hagen Drive, Wahgi Parade, Mount Hagen
  • Mount Hagen Market
    17 min walk
  • Mount Hagen General Hospital
    18 min walk
  • Kuk Swamp
    30 min drive
  • Mount Hagen (HGU)
    22 min drive

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms

  • Mountain view
  • Sleeps 6
  • 2 Double Beds

About this property

Highlander Hotel & Apartments

Hotel with a full-service spa, near Mount Hagen Market
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Highlander Hotel & Apartments offers 80 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Mount Hagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Kings and Queens Beauty Salon has 1 treatment room. The spa is open daily.
During your stay at Highlander Hotel & Apartments, you'll be within walking distance of Mount Hagen Market. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Palmuri Restaurant
  • Full breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a steam room
  • Just a 1-minute drive from Mount Hagen Market and a few minutes from Mount Hagen General Hospital
  • Free airport shuttle service
Some rates at Highlander Hotel & Apartments are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Highlander Hotel & Apartments offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the business-friendly Highlander Hotel & Apartments. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mount Hagen hotel.

Guests can enjoy full breakfast for a fee.
Highlander Hotel & Apartments has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Highlander Hotel & Apartments are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Breakfast available for a fee: PGK 65 for adults and PGK 65 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Palmuri Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held shower head
  • Height-adjustable showerhead
  • Lever door handles
  • No lift (single-level property)
  • Phone accessibility kit
  • Raised toilet seat
  • Sign language-capable staff
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Highlander Hotel & Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PGK 130.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PGK 65 for adults and PGK 65 for children
  • Rollaway bed fee: PGK 130.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HIGHLANDER HOTEL APARTMENT Mount Hagen
HIGHLANDER HOTEL APARTMENT
HIGHLANDER APARTMENT Mount Hagen
Highlander Hotel Apartments Mount Hagen
Highlander Hotel Apartments
Highlander Mount Hagen
Highlander & Apartments
Highlander Hotel & Apartments Hotel
Highlander Hotel & Apartments Mount Hagen
Highlander Hotel & Apartments Hotel Mount Hagen

Highlander Hotel & Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Highlander is a very secured hotel we felt very safe. The food they offered was very tasty. Everyone at the hotel was very helpful in taking care of our needs whether it be towels or extra dishes. Overall would recommend to anyone traveling to the area for the first time. As we did.
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good price via expedia.
Stayed 2 nights in Jun 2023

8/10 Good

Michael

Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Priestly

Liked: Cleanliness, staff & service, amenities
It quiet and safe.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was ok. I requested the front desk to open the safe deposit in my room for my use but they never did. I was obliged to keep my bank cards, passport, etc. on me when going out☹
Stayed 4 nights in Jul 2021

10/10 Excellent

onella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location , safe and secure. Friendly staff. And good food. Easy to get around to the shops.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in recently refurbished room. Very comfortable. Staff very friendly and eager to please. Water and electricity supply interruptions during our stay but we can’t blame the hotel for that. Would definitely stay there again on our next visit.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff. Will stay there again on our next visit
Stayed 1 night in Jan 2019

8/10 Good

Sam, Port Moresby

Liked: Staff & service, property conditions & facilities, room comfort
Best accommodation in Mt Hagen
Pleasant hotel, nice staff, expensive dinning for its quality
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hagen

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

6/10 Okay

Ian , Brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good hotel - extensive construction in progress
The Highlander is a secure hotel in Hagen with pool, restaurant, bar and outdoor patio. It is currently under significant reconstruction (not advertised) with large areas closed off and construction noise during the day. The restaurant is open as is the bar. The staff at the hotel were excellent however sadly for me the hotel failed to arrange pick-up from the airport when I arrived (we waited around 45 minutes after calling them up from the airport) although I have to say they were excellent in arranging an early non-routine departure when I left. When I arrived at the hotel they then didn't have the room I had pre-booked and proceeded to offer me an alternate room with a mattress on the floor for my fellow travellers to sleep on. So I then had to argue the case and eventually was given a room upgrade following my protest. All I can say is - hard work! Fellow travellers do consider alternative accommodation in Hagen while the construction is underway as it is clearly affecting the hotel's service.
Stayed 1 night in Mar 2018

6/10 Okay

Mex, Brisbane

Disliked: Staff & service
Not much choice!
Very average service, checkout staff in particular.

8/10 Good

Alessandro

Liked: Cleanliness, property conditions & facilities, room comfort
Le stanze sono spaziose, pulite e confortevoli. Ha un ristorante interno, con qualità del cibo discreta, il che torna molto comodo. Gli spazi esterni, a parte una veranda attaccata al ristorante, non sono un gran che. La piscina di adesso è quadrata, non come quella mostrata nelle foto. In genere, gli spazi esterni e comuni sono meno gradevoli di quello che fanno vedere le foto sul sito, mentre sulle camere non c’è niente da lamentarsi. Il prezzo mi è sembrato un po’ caro per quello che l’hotel offre, ma è anche vero che non ci sono molte alternative paragonabili, ed è piuttosto vicino al. Entro dell@ città.
Stayed 1 night in Dec 2018

4/10 Poor

Juergen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mt. Hagen ist nur zum Festival sehenswert!
Das Hotel ist von einer hohen Mauer umgeben, auf der noch 10 elektrisch geladene Drähte übereinander gespannt sind. Also wie in einem Gefängnis. Ist aber in Mt. Hagen wohl erforderlich, da die Kriminalität sehr hoch ist. Man fühlt sich im Hotel aber sicher.