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Keys Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Keys Hotel

Exterior
Exterior
Premium Room | View from room
Exterior
Billiards

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Uru road, Moshi, Kilimanjaro, 0933
  • Uhuru Park
    2 min drive
  • Moshi Outdoor Market
    3 min drive
  • Moshi Cemetery
    3 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.)
    63 min drive

Room options

View all photos for Traditional Cottage

Traditional Cottage

Traditional Cottage

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed

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The price is €162
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Keys Hotel

Mountain hotel with free breakfast connected to a shopping center in Moshi
An outdoor pool, a restaurant, and a nightclub are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and concierge services.
Keys Hotel offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
With your stay at Keys Hotel, you'll be connected to a shopping center and within walking distance of Uhuru Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Uhuru Park and a few minutes from Moshi Outdoor Market
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a nightclub, and spa services are also featured at the business-friendly Keys Hotel. Self parking is free.

This 3-star Moshi hotel is smoke free.

Guests are served free English breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • Local area shuttle

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Nightclub
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Keys Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per child: USD 15.0 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Keys Hotel Travel Tours Moshi
Keys Travel Tours Moshi
Keys Hotel Hotel
Keys Hotel Moshi
Keys Hotel Hotel Moshi

Keys Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Matt

Travelled with group
Liked: Cleanliness, staff & service
The property is at a high level of accommodation for the area, however, broken fixtures and leaking toilets across the bathroom floor were issues we faced. The room did not match the online pictures. This was pointed out and the room changed. Staff were friendly and attentive for the most part. Food was good.
Stayed 3 nights in Aug 2024

4/10 Poor

Rick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired and unfriendly.
The pictures of hotels.com are deceiving. This is a tired, rough around the edges hotel. The manager was very nice but his restaurant staff need a lesson in customer service. Raw chicken for dinner. Sent back but the bill came anyway. The manager eventually partially refunded it. The cabana room bathroom was moldy and the entry door lock broken. There are better hotels in Moshe for the same price or less.
Stayed 1 night in Nov 2021

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have a nice stay!
Staff was always helpful and would go out of their way to help. The room was just as advertised and the ground were well kept. The pool was nice and the food was delicious.
Stayed 2 nights in Oct 2021

8/10 Good

Mihaly

Stayed 3 nights in Aug 2021

10/10 Excellent

Courtney, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great hot water. Very clean. Friendly staff. Would recommend.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location in attractive part of Moshi and close to town center.
Stayed 1 night in Aug 2019

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The waiters were so kind and helpful, always with a smile. We came back a day early from our Kilimanjaro trek and they were able to accommodate us without hesitation. Great place to stay!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility very nice. Staff friendly and always helpful. Only thing was took an hour or more to get food once it was ordered.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stafg was so helpful and friendly. We arrived after 4days of canceled flights and delays. They allowed us to sleep in and made breakfast for us at Noon...they went above and beyond and Charles our waiter was so thoughtful..what a wonderful introduction to Tanzania's
Stayed 2 nights in Jun 2019

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay at Keys Hotel in Moshi. Staff were amazing-friendly, attentive and went the extra mile to please. Good restaurant and bar. Spacious comfortable rooms- have your torch handy as we had several short power cuts. Easy walk to main town and markets. Gift shop on site with local curios that are cheaper than those in town! Recommended.
Stayed 1 night in Oct 2018

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Jerry, Columbus, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Keys is a modest, clean hotel with a staff who are excellent. Everyone is helpful. This is the fourth time that I have stayed at the Keys while working on an education project with the local Rotary Club.
Stayed 3 nights in Oct 2018

8/10 Good

Gro

Stayed 3 nights in Apr 2024

8/10 Good

Annelieke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay while exploring the Kilimanjaro area. Staff is super friendly and the pool is wonderful! Cottages are basic, but clean and food is good! Really enjoyed my stay here and would recommend it to anyone who want to be close to Kilimanjaro!
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
ok - men ikke mere
Ok - men kun til en enkelt overnatning
Stayed 1 night in Feb 2020

8/10 Good

Ole Overmark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig hotel til meget rimelige penge
Dejlig hotel der fuldt ud levede op til vores forventninger.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
Rooms were just okay. Food was average. Couldnt find our expedia reservation.
Stayed 1 night in Aug 2019

8/10 Good

Jan F.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2019

10/10 Excellent

Gleicon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!!
Hotel muito bom, com ótimas instalações, uma piscina muito gostosa e um restaurante com muitas opções, sendo a pizza fresquinha feita no forno a lenha a melhor opção. Funcionários muito atenciosos e gentis. Não temos nada a reclamar da estadia de 2 noites.
Stayed 2 nights in Mar 2019

10/10 Excellent

Suzuki, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員はとても親切で、部屋も綺麗に清掃してくれます。シャワーは、電熱式ではなく、若干不安定になる時もありますが、湯量が豊富です。通り沿いなので車の音と一階のレストランの音で夜遅くまで、やや騒がしいので、夜に静かな環境を求める人には不向きかもしれません。
Stayed 9 nights in Aug 2018