Quality Inn

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Lobby
Pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Bar (on property)
Reception

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1010 Cosby Hwy, Newport, TN, 37821
  • English Mountain Raceway
    3 min drive
  • Kiwanis Park
    4 min drive
  • Waffle House
    2 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    33 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn

Hotel with free breakfast, in the vicinity of Great Smoky Mountains National Park
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a lobby fireplace, and RV/bus/truck parking are onsite.
Quality Inn offers 97 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Quality Inn, you'll be close to English Mountain Raceway. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include meeting rooms, laundry facilities, and a lobby fireplace
  • 13.5 mi (21.8 km) from Great Smoky Mountains National Park and 20.9 mi (33.7 km) from Smoky Mountain Deer Farm and Exotic Petting Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn also features a vending machine, a picnic area, and coffee/tea in a common area. Self parking is free.

Smoking is allowed in designated areas at this Newport hotel.

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Super 8 Hotel Newport
Super 8 Newport
Quality Inn Newport
Quality Newport
Quality Inn Hotel
Quality Inn Newport
Quality Inn Hotel Newport

Quality Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 135 out of 667 reviews" "
Rating 8 - Good. 138 out of 667 reviews" "
Rating 6 - Okay. 143 out of 667 reviews" "
Rating 4 - Poor. 102 out of 667 reviews" "
Rating 2 - Terrible. 149 out of 667 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. There was a huge leak from the commode. Commode was stained. Used soap wrappers were laying around the room. There was no elevator and the stairs were steep. We are both over 75 and was not offered a ground floor room. The desk clerk told us the room was "around back on the ground floor" which was untrue.
Stayed 1 night in Sep 2024

2/10 Terrible

Cameron

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty and beds are uncomfortable when we told the staff they laughed in our face and said the beds are comfortable…. It was like laying on a boxspring
Stayed 2 nights in Sep 2024

6/10 Okay

Dusty

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
It was quit .
Stayed 2 nights in Sep 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Rebekah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only star they get is for the sweet lady who checked us in named Wendy. The first room we got was an outside room that smelled like twenty packs of cigarettes had been freshly smoked in there. Wendy was prompt to get us an inside room that at least smelled as the chlorinated pool next to it. The property is severely outdated with broken ice machines- dim to no lighting in halls- and even a broken back door that could be open by anyone(including people not staying at the hotel). Pealing and chipped paint everywhere; dirty hall floors with cobwebs and dead bugs. The breakfast bar is just oatmeal- one small and sad make your own waffle machine- and undercooked sausage patties with pre made egg and cheese omelets warmed up by a crock pot. There was a decent coffee machine though. Not worth staying there again.
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Room was old outdated and had flying knats. Hot water to shower throttled back to a trickle
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont stay here
This hotel was filthy. When we checked in there was a sign at the front counter that said "locals must pay cash even if book through third party sites" which to me is a red flag. They also had a sign up that said the pool was open but not heated. We check in (2 adults and my 6 year old twin boys) and we were assigned a "pet room" on first floor facing parking lot. I inquired as to why we got a pet room to which the woman said "its fine we have had no pets in awhile". We go to the room and its flithy, carpet sticky and no deadbolt on the door which is a safety issue with small kids ESPECIALLY when we are facing the parking lot on the first floor. I also hear a dog barking in the next room. No pets in awhile huh? The room also smelled very strongly of air freshener trying to cover a bad smell. They switch us rooms to another downstairs facing parking lot and it did have a deadbolt but the carpet was also sticky and gross. I could not let my kids walk barefoot as their feet would be black from the carpet. I already paid and knew i would not get a refund so we decided to stay and push through. Pool was ice ice cold and hot tub was cold as well. Asked for extra blanket for my sons as they were cold and told they dont have any. I asked again and the woman very lazily said she might check but probably not. Just a dirty rundown place. Dont recommend.
Stayed 2 nights in Aug 2024

2/10 Terrible

Georgia

My asthma set off by the mold & chĺorine powerwash
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was a peaceful 2 night's and I was able to get some sleep and unwind from things. Plenty of channels for the watching of TV. Great pressure in the showers and never ran out of hot water.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2024

2/10 Terrible

Delena

Stayed 1 night in Jul 2024

6/10 Okay

JoAnn

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not worth the savings. Cheap for a reason
Assigned a room that had all the bedding thrown on the floor. The only one left was a king,(reserved 2 doubles). No mention that housekeeping would need to be requested. Hot water issues. Hot tub was down, pool was not heated, laundry unavailable. Breakfast is served in a very dark and uninviting room with extremely limited choices. Location is great, plenty of places to eat nearby. Hotel has potential, no one seems interested in improving the place. Does not compare favorably with other Quality Inns. Would not recommend.
Stayed 9 nights in Jul 2024

2/10 Terrible

Marisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don't
It was a horrible room. The bathroom, sink, bed, bedsheets, smell. Ugh just don't. The pool did not even work, it was freezing, it had a horrible smell and color.
Stayed 1 night in Jul 2024

10/10 Excellent

Bobbye

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Cherrybhen

Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Room was clean and comfortable. Nice comfy bed. Indoor pool was freezing!
Stayed 3 nights in Jul 2024

6/10 Okay

Sheena

Travelled with partner
Disliked: Property conditions & facilities
Place smells
Stayed 1 night in Jul 2024

2/10 Terrible

Eva

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway smelled of pot. the ice machine was broken Microwave in room was broken. the pool was cold. and the hot tub was not working. the front desk staff was rude. the only thing really nice about the staff was the cleaning crew.. the area was very unsafe..
Stayed 4 nights in Jul 2024

2/10 Terrible

Veronica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was the worst place I have stayed in 20 years, and that is saying a lot considering I have lived out of hotel rooms over the past 20 years.
Stayed 1 night in Jun 2024

6/10 Okay

Brenna

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Roland was very accommodating during our stay. He was very nice and helpful when we had a minor issue.
Stayed 1 night in Jul 2024

2/10 Terrible

Tyler

Stayed 1 night in Jun 2024

2/10 Terrible

Katrina

Stayed 1 night in Jun 2024

10/10 Excellent

JAQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ari

Stayed 1 night in Jun 2024