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SureStay Hotel by Best Western Morganton

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Morganton

Suite, 1 King Bed, Non Smoking, Jetted Tub
Free daily continental breakfast
Lobby
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
1100 Burkemont Ave, Morganton, NC, 28655
  • Catawba River Greenway - Greenlee Ford & River Village Sections
    ‪4 min drive‬
  • COMMA Performing Arts Center
    ‪5 min drive‬
  • Lake James
    ‪17 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Morganton

Hotel in Morganton with free breakfast and a 24-hour fitness center
A 24-hour fitness center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Morganton offers 43 accommodations with washers/dryers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Morganton. During your stay, you'll be within walking distance of Western Piedmont Community College. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by foot from Western Piedmont Community College and a 2-minute drive from Rock Pile Farm And Stump Farm Forestry Center
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly SureStay Hotel by Best Western Morganton. Self parking is free. A complete renovation of SureStay Hotel by Best Western Morganton was completed in August 2022.

This Morganton hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 12 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Morganton
Days Inn Motel Morganton
Days Inn Wyndham Morganton Motel
Days Inn Wyndham Morganton
Surestay By Best Morganton
Days Inn Suites by Wyndham Morganton
SureStay Hotel by Best Western Morganton Hotel
SureStay Hotel by Best Western Morganton Morganton
SureStay Hotel by Best Western Morganton Hotel Morganton

SureStay Hotel by Best Western Morganton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 134 reviews
Rating 8 - Good. 32 out of 134 reviews
Rating 6 - Okay. 19 out of 134 reviews
Rating 4 - Poor. 19 out of 134 reviews
Rating 2 - Terrible. 16 out of 134 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Partida

Stayed 1 night in Nov 2024

2/10 Terrible

Dylan

Business traveller
Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff ... and bedbugs
The staff was very kind and apologetic when I found a bedbug in my bed the last night. No discount was offered but I was moved down the hall to another room. They were throwing away mattresses during my stay, so I assume there was a recent infestation and they were dealing with it. Perhaps I was just there for the tail end of it. Nonetheless, some kind of discount would have been nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Room was clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Philippe, Hollywood

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
I pulled up and they had no power. I didn't check in and still got charged
Stayed 1 night in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel closed due to hurricane and no one made contact to advise of this
Stayed 1 night in Sep 2024

6/10 Okay

David, Cincinnati

Travelled with partner
Liked: Staff & service
Cleanliness was just OK. No coffee available at breakfast due to the coffee maker being out of service.
Stayed 1 night in Sep 2024

2/10 Terrible

Patricia

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

JAMES

Business traveller
Disliked: Cleanliness, staff & service, amenities
They did NOT have any power OR water when I got there. They had certainly not let people know that fact. I did not stay after driving for 3 hours. I finally found another hotel and got into a room now, at 3:30 A.M. I've never been more disappointed. I should not be held accountable to pay for this booking when I did not stay there. The managers told me they were only open for people with extreme situations, like there home had been destroyed.
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, nice room, safe neighborhood, no problems
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
THE STAFF CALVIN AND ANDREA WAS VERY NICE. THE ROOMS WAS CLEAN AND PEACEFUL. WORTH THE MONEY
Stayed 2 nights in Aug 2024

10/10 Excellent

Torry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Bed was too firm for my liking but the room was clean. Okay for an overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, and the room was clean and comfortable. Overall great stay.
Stayed 4 nights in Aug 2024

8/10 Good

Seleonard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cleanes, spacious. Bed was excellent. Didnt like - poor staffing, inadequate morning breakfast, not caring enough for patrons. Staff in check in at front desk wasnt helpful or friendly. Acted cold and aloofed.
Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing Hotel with Jetted Tub
The room had a jetted tub with plenty of hot water and powerful jets. I had a good night's rest in a bed with a memory foam mattress. Bed and bathroom linens were clean. Everything worked. It was quiet. Most of all, the staff was friendly and helpful. I would definitely consider future stays at this hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Lacie

I had booked a room and already paid for it. When I showed up to check in they told me they had overbooked and didn't accept my payment so they didn't have a room for me. No notification, no offer of any kind, no sorry, no nothing. Just that I needed to contact Expedia for a refund. A refund because i had already paid for my room and was told there's another hotel up the road, ONLY because i asked what I'm supposed to do now. I travel a lot and have never had this happen and to be handled with so little care or even a notification BEFORE I arrived at the hotel. Awful.
Stayed 1 night in Jul 2024

10/10 Excellent

Bobby

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Rooms were clean and nice.
Stayed 1 night in Jul 2024

10/10 Excellent

vladimir, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2024

8/10 Good

Cara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple/good for price point
This hotel is a little old but in decent condition. No overtly bad problems noted. The carpet didn’t feel the cleanest. The walls in the shower had a couple spots of dirt on them. Very close to interstate which can be good but noisy at night- I needed white noise to sleep. Overall good for the price point. Mattress quite firm, not the most comfy but I slept alright. When it says 2 beds, they mean full sized, NOT queen
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024