Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Morgan Hill Outdoor Sports Center
    1 min walk
  • La Hacienda Restaurant
    6 min walk
  • Morgan Hill Station
    4 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    29 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites South San Jose / Morgan Hill

Family-friendly hotel with a water park and free breakfast
Along with a water park (surcharge), this smoke-free hotel has an outdoor pool and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
During your stay at Quality Inn & Suites South San Jose / Morgan Hill, you're just a quick walk from Morgan Hill Outdoor Sports Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Amenities include a 24-hour business center, laundry facilities, and a terrace
  • 6 minutes by car from Morgan Hill Community Park and 11 minutes from Coyote Creek Golf Club
Quality Inn & Suites South San Jose / Morgan Hill offers its guests a water park (surcharge), a waterslide, and an outdoor pool. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A terrace, a vending machine, and coffee/tea in a common area are also featured at the family-friendly Quality Inn & Suites South San Jose / Morgan Hill. Free self parking is available. You'll have access to the indoor pool and outdoor pool at a partner property.

This Morgan Hill hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Outdoor pool
  • Water park access (surcharge)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Water slide

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 94 out of 1002 reviews" "
Rating 8 - Good. 93 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 225 out of 1002 reviews" "
Rating 2 - Terrible. 451 out of 1002 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

alan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and good location.
Stayed 1 night in Sep 2024

2/10 Terrible

Ralph M

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a room assigned to someone upon arrival. Room had sheets tgrown on floor, toilet paper all over carpet and bath floor. Shower water never even got lukewarm. Cable on tv was horrible service. Carpet felt dirty and smelled. Toilet didnt flush had to retrieve a plunger.unprofessional and very rude staff.Will never come here again. Pics on site dont match hotel in reality. worst ever
Stayed 1 night in Sep 2024

8/10 Good

Lorena

Travelled with family
Liked: Staff & service, room comfort
Perfect for our soccer tournament
It is right across from Morgan hill sports complex. Perfect location if you are traveling to tournaments at sports complex. Make sure to take your own toiletries, beds were comfy and breakfast was filling. It could have been cleaner, some of the walls looked filthy and needed to be wiped down. They should tear out old carpet and put new flooring. Some cosmetic repairs are needed but overall it was not bad for a short notice stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Fermisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel staff rude, door knob broken can’t closed , hallway dirty like never vacuum the floor. Needs renovation
Stayed 2 nights in Sep 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad, bad, bad...
Horrendous place. The only thing decent were the beds. Dirty all over; ran down place. Should not be offered on hotels.com. The Quality Inn franchise should not accept its name under such condition.
Stayed 1 night in Sep 2024

2/10 Terrible

Megan

Disliked: Amenities
This was the most unsanitary place that I’ve ever experienced there was feces smeared on the wall and curtain and the staff wasn’t concerned about it at all. They basically ignored our complaints and we were forced to leave and find another place to stay.
Stayed 1 night in Sep 2024

4/10 Poor

Ayumi

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not clean and not being maintained. Staff was not at the front desk when guests check out, there was a piece of paper saying leave the card. Staff does not have any customer services. WiFi was terrible.
Stayed 1 night in Sep 2024

2/10 Terrible

Claudia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super run down, hall ways smell, the towel rack and blow dryer fell off the wall as we tried to use them. Hair dryer did not work, dirty sheets, dirty bathroom. Needs a lot of maintenance
Stayed 2 nights in Sep 2024

4/10 Poor

lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very worn furniture. no towels in the room to shower. The showers were below standard.
Stayed 1 night in Sep 2024

4/10 Poor

Ivan

Stayed 1 night in Sep 2024

2/10 Terrible

Ricardo

Travelled with family
Disliked: Amenities
The property have a broken entrance door a very musty smell of something and carpet on the room very dirty the iron was broken barroom shower have a broken drain strainer after all bad experience but it was paid already so have no choice to spend the knight ther
Stayed 1 night in Sep 2024

8/10 Good

Juan

Stayed 23 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible motel.
The room was clean, the tv remote did not work. I had to go to the desk to get a second remote which also did not work, when i complained i was told to use the bomuttons on the tv. Thw wifi also did not work. The room security lock didnot work, in fact it was missing. The public areas were filthy and the security door to the parking lot was broken and propted open with a n aluminum can so you could getvin and out. We had to go to the desk to get freash towels. And the room was not serviced the entire 4 days we were there. I will never book with Quailty inn ever again. The staff was also very rude and dismissive of our complaints.
Stayed 4 nights in Sep 2024

4/10 Poor

Yesenia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust me !!!
Feeling of dirtiness everywhere from the halls not to mention the room specially, dirty bathub, dirty walls, and poor vacuuming. Not a good experience at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review 09192024
Yes, no room service, no valet parking, no spoiled ppls amenities, but real people don't need that. Very nice place and the front desk remembers your name and treats you like a regular vip.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2024

2/10 Terrible

Lisette, Sun Valley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience here was horrible. Crack heads walking around like zombies. People have been living at this hotel for months, even was parked there with people living in it. My room has mold I woke up with a fever and had an asthma attack. Wood floor outside our sliding door was cracked someone can step and fall from second floor. They had no clean towels available
Stayed 2 nights in Sep 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty. The front desk person was not kind for my check off The attendant wasn’t there I have to drop the keys on the desk parking lot no lighting people walking around the property all night
Stayed 1 night in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Last resort only!
Stayed 1 night in Sep 2024

4/10 Poor

Adrianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Unless, you want to be surrounded with parolees also staying at hotel, don't stay there. Key cards don't work. Needs to be fixed, entire hotel! Smells dirty. Asked for an extra blanket and it was never brought after an hour, had to get it our selves, same as toilet paper. Just don't stay there! Worse hotel I have even stayed at.
Stayed 2 nights in Sep 2024

2/10 Terrible

Chantry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay anywhere else
This was The worst quality inn I have ever stayed at. Overflowing trash in the parking lot, someone living in an RV, exterior doors do not lock, hallways are filthy and have trash Stout, the privacy lock on my door have been kicked in, water dripped constantly in the shower, hair dryer didn’t work, no ice bucket, no Kleenex, curtains and disarray, open wiring in the ceiling. When I checked in, they didn’t check my ID or my card and sent me upstairs to a room that had not been cleaned. Offered no apology made me come back to the front. Bring all my stuff back downstairs and sent me to another room. No Wi-Fi code. There was an empty tank of nitrous in the hallway all four days I was there. Stay anywhere else.
Stayed 3 nights in Sep 2024

10/10 Excellent

Norman C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024