Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a garden. Free WiFi in public areas and free self parking are also provided.
Hotel Ojo de Agua offers 34 accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Ojo de Agua, you'll be within walking distance of Bicentennial Plaza. Features include free WiFi in public areas and free self parking.
Free WiFi
Free self parking
Services include tour or ticket assistance and luggage storage
Onsite recreation includes a playground
Just a 2-minute drive from Bicentennial Plaza and a few minutes from Jardin Central
Hotel Ojo de Agua offers its guests tour/ticket assistance and a garden. WiFi is free in public spaces. Self parking is free.
This Ciudad Hidalgo hotel is smoke free.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Things to do
Playground
Family friendly
Playground
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Rainfall showerhead
Shower
Towels
Food and drink
Free bottled water
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.
We should mention
One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Hotel Ojo Agua Ciudad Hidalgo
Ojo Agua Ciudad Hidalgo
Hotel Ojo de Agua Hotel
Hotel Ojo de Agua Ciudad Hidalgo
Hotel Ojo de Agua Hotel Ciudad Hidalgo
Hotel Ojo de Agua Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 10 out of 29 reviews" "
10 - Excellent
10
Rating 8 - Good. 13 out of 29 reviews" "
8 - Good
13
Rating 6 - Okay. 3 out of 29 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 29 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 29 reviews" "
2 - Terrible
2
8.8/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Excellent
Jazmin
19 Jan 2024
Jazmin
Stayed 1 night in Jan 2024
8/10 Good
Luis
Travelled with family
10 Aug 2023
Liked: Cleanliness, staff & service
Luis
Stayed 4 nights in Aug 2023
8/10 Good
Elena, New Braunfels
Travelled with group
10 Jan 2022
Liked: Staff & service
Though we liked the gardens and the location, the rooms looked like they had seen better days.
El hotel está increiblemente hermoso pero las habitaciones dejan mucho que desear, les falta modernidad, mejores acabados y hasta mantenimiento, para el precio que pague creo que me quede con un amargo sabor de boca.
Una estancia agradable, considerando costo. Vimos que tienen un lindo mantenimiento en las áreas de jardín, plantas, el lugar se ve muy lindo. Las habitaciones están bien, aunque quizá necesiten un poco de mantenimiento preventivo y volver a darles una renovada... estuvimos a gusto mis papás y yo por dos noches. El hecho de contar con habitaciones donde se pueda descansar, dormir, bañarse y sentir confianza en la limpieza es básico para nosotros. Para nuestra próxima visita trataremos de quedarnos en el área más nueva.
Hab. 15, estado deplorable, se salía todo el tiempo el agua de la base del WC, el espejo del baño totalmente deteriorado, ya ni se veía uno bien
Los muebles tambien muy dañados
Urge una remodelación
El precio difería si me hospedaba mediante Hoteles.com
(era más barato hacer directamente la transacción)
Verified traveller
Stayed 1 night in Dec 2021
6/10 Okay
Verified traveller
Travelled with family and small children
14 May 2021
Liked: Cleanliness, staff & service
N o alberca, camas duras. Nada comodas. Todo lo demas muy bien
En general el hotel esta muy recomendable, lo único que deberían de mejorar es el piso de las habitaciones y que tenga una mejor señalización porque no se distingue que sea un hotel...
Al registrarme, pregunté cuanto era la tarifa por cambiar a habitación cama Kingzise, el recepcionista me dijo que era un cargo mínimo.
Al dia siguiente al pasar a liquidar, de $600 que era la habitación para 2 personas, me cobraron $900. Fué un robo. Restaurante cerrado. Nada cerca para comer. Alberca vacía. Fuente en reparacion. Nada de lo que se anuncia en Expedia.
El hotel es bonito, agradable para descansar y pasar un rato agradable, las instalaciones un poco viejas, me hubiera gustado que la alberca estuviera llena
La recepción fue muy amable y las instalaciones del hotel en general son muy cómodas y brindan una sensación de tranquilidad, también todo muy limpio. Quizá sería recomendable dar un mantenimiento ya que algunas partes de las habitaciones se ven muy antiguas. pero en general es un muy buen sitio para alojarse y descansar.