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Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Indoor pool, pool loungers
Interior
Suite, 1 Queen Bed with Sofa bed
Minibar, in-room safe, laptop workspace, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Gym
  • Laundry

Explore the area

Map
1391 S Townsend Ave, Montrose, CO, 81401
  • Colorado Mesa University
    ‪16 min walk‬
  • Montrose Memorial Hospital
    ‪2 min drive‬
  • Montrose Botanic Gardens
    ‪3 min drive‬
  • Montrose, CO (MTJ-Montrose Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Hotel with free breakfast, in the vicinity of Black Canyon of the Gunnison National Park
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG offers 122 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG gets good marks from our customers. During your stay, you're just a quick walk from Rotary Park. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12.6 mi (20.3 km) from Black Canyon of the Gunnison National Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG. Limited free parking is available on a first-come, first-served basis.

This Montrose hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 17 2025 to May 20 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Montrose-Townsend
Holiday Inn Express Montrose-Townsend
Holiday Inn Express Hotel Suites Montrose Townsend
Holiday Inn Express Hotel Suites Montrose Townsend an IHG Hotel

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 306 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations, quiet room and I was able to get toothpaste when I left mine at home.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine, Pagosa Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and friendly. The room clean, towels fluffy and the pillows soft. Breakfast was yummy with many choices. I would stsy here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Pawel

Business traveller
Liked: Staff & service, amenities
Note that the property will be renovated shortly. Despite this the staff was excellent and property good enough. Renovations will only make it better!
Stayed 1 night in Nov 2024

2/10 Terrible

Kenyon

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Your Asst Manager said I was going to get a refund
My previous response was automatically sent. More details. The Asst Manager said I can get a full refund. The email she sent me has been stopped on her end as it is no longer available in my inbox. I paid $293.27 for my room and are expecting a refund. She said she couldn't issue a refund because I booked through Hotel.com. I need you to initiate the refund process to Hotels.com or send me a check for the full amount of $293.27. You can email me directly at kcrouch21@comcast.net or call me at 360-834-7457.
Stayed 1 night in Sep 2024

6/10 Okay

Tasha

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom tile grout was sooooo dirty and there was no soap or products in the bathroom. Must be a room on the remodel list???
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The front desk was more than accommodating. The only thing I would say is that they need EV chargers.
Stayed 3 nights in Nov 2024

10/10 Excellent

karen c.

Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room was nice, breakfast was good, hotel staff were all very friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange entrance to parking lot. Hard to navigate.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Visiting Gunningson National Park and Black Canyon near by. some sort of renovation to the conference area. I do like the cinnamon rolls.
Stayed 1 night in Oct 2024

6/10 Okay

Natalie

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Margi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
Very clean and comfortable. Nice amenities and breakfast provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Great breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything except the bed was great
We had someone stomping and running on the floor above us and some really loud trucks outside and the Beds were hard but other than that very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and helpful personnel. The room and other facilities were modern and well maintained.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable room. Decent breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everyone was helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 1 night in Oct 2024

8/10 Good

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room we were in did not have black out curtains that covered the window. So not only could someone look in being on the ground floor but there was also a very bright light in the parking lot that was shining in the window. Hard to go to sleep with that light in my eyes.
Stayed 1 night in Oct 2024

6/10 Okay

Hawa

Liked: Staff & service
Stayed 3 nights in Sep 2024