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January 2025

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
MONA Ex-Eurotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1001)
The price is €227
for 1 night
includes taxes & fees
5 Dec - 6 Dec
MONA Ex-Eurotel

About this property

Hotel Eden Palace Au Lac

Family-friendly Montreux hotel in Montreux City Centre with a sauna
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Eden Palace Au Lac. During your stay, you're just a quick walk from Montreux Christmas Market. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy a beachfront location while dining at Chez Gaston
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a sauna
  • Steps from Montreux Christmas Market and Montreux Casino
  • Pets welcome for a fee
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Chez Gaston - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CHF 23.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Chez Gaston

Things to do

  • Access to nearby indoor pool
  • Motorised watercraft
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 110-cm flat-screen TV
  • TV channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 23.00 per person
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open June 15 and close September 01.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 341 out of 1000 reviews" "
Rating 8 - Good. 402 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect and the view was fantastic. The building was older and did not have AC, but the rooms were comfortable with the doors open and they had a portable fan in the room. The breakfast room has the perfect view of the lake.
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What a beautiful location and the staff were very accommodating and friendly. Lovely area to stay in and walking distance to good shops, food and train station. I haven't got a bad word to say
Stayed 4 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful Hotel. The lack of air conditioning was a bit troublesome given it was 30°C when we stayed. Wonderful breakfast area overlooking lake. Fantastic position although a bit noisy at night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned for our 30th wedding anniversary with our baby granddaughter after spending our honeymoon at the same hotel. From staff to whole ambience we love this place. No not if you want all singing all dancing contemporary facilities and surroundings but for location and everyone we encountered within the hotel from reception to housekeeping and restaurant staff you can’t beat it. Fabulous time and memories.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place right in the lake side, great views!!! Good food and comfortable rooms!!! Came driving and the area was absolutely amazing
Stayed 1 night in Jul 2024

8/10 Good

Eyassu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Jazz Festival place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,friendly staff,lovely room,beautiful views,excellent food
Stayed 3 nights in Jun 2024

10/10 Excellent

Yuheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at excellent location close to everything, with wonderful view of Lake Geneva! Super clean and stylish. Staff are very friendly and professional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter, San Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with balcony and great view of the lake. Large breakfast area with a view of the lake as well. Fantastic location on the promenade.
Stayed 2 nights in Jun 2024

10/10 Excellent

xiaoping

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building Yesteryear charming
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice staff. We booked last minute and they made it work out well! Amazing breakfast! Lake Geneva is right there, with great options for dinner. We walked to Cathey Chillon and took the train back. Beautiful place. Great and clean room.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place - clean, quiet and great for walking around the city.
Stayed 1 night in May 2024

10/10 Excellent

Krisli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

KRISTIN A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hadn’t been back to Montreux in 32 years and wanted to stay at Hotel Eden au Lac again. Paid to upgrade to a lake view and it was spectacular!
Stayed 1 night in May 2024

10/10 Excellent

Leeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! Beautiful
Stayed 3 nights in Mar 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Afiandem

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Ingrid

Travelled with family
Liked: Staff & service
Nice hotel, a bit old
Overall nice hotel, but rooms dusty, needs to do a better job on cleanliness.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Very friendly staff
Stayed 1 night in Nov 2023

6/10 Okay

margaret

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms small , Mass tourism , no ambiance
Stayed 2 nights in Sep 2023

10/10 Excellent

Chong Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking old building
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely friendly staff. Absolutely amazing views too. Will be back next year
Stayed 3 nights in Sep 2023