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Hotel Chez Swann

4.0 star property
VIP Access

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Photo gallery for Hotel Chez Swann

City view
Suite | City view
Lobby sitting area
Hallway
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Montreal, QC
  • The Underground City
    ‪2 min walk‬
  • Sainte-Catherine Street
    ‪2 min walk‬
  • Crescent Street
    ‪3 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2

Similar properties

Exterior

Best Western Plus Montreal Downtown-Hotel Europa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (2550)
The price is €89
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Best Western Plus Montreal Downtown-Hotel Europa

About this property

Hotel Chez Swann

Hotel with free breakfast, steps from Sainte-Catherine Street
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Hotel Chez Swann gets good marks from our customers. During your stay, you're just a quick walk from Bell Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Le Pois Penche, a brasserie that serves French cuisine
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Sainte-Catherine Street and 7 minutes by foot from Bell Centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chez Swann .

This 4-star Montreal hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Le Pois Penche - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 16 ft (CAD 40 per day)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Le Pois Penche

Things to do

  • Bike rentals

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35.0 per night.
  • Cribs (infant beds) are available for CAD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2025-07-31, 227360

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Derick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little boutique hotel downtown at a reasonable price, however the nighttime music with a lot of bass in it was not good till about 11pm and other garages and other establishments close by did not help. Also the bathroom was three steps up and we therefore had to leave a light on during the night.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer, Halifax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was supposed to receive VIP but did not. The water pressure in shower was very low. Water in fridge should be replenished daily. Great smoothie and yogurt bar available on site. Excellent location and near all amenities
Stayed 3 nights in Nov 2024

8/10 Good

Hyeongil

Stayed 1 night in Oct 2024

8/10 Good

Asmaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. The interior design/boutique style of the hotel was beautiful. Free breakfast was extremely basic (breads, yogurt and coffee). Front Desk - everyone was extremely hospitable except for one younger male attendant on Saturday morning. He wqs pretty unapproachable
Stayed 2 nights in Nov 2024

8/10 Good

Sheryl-lynn

Liked: Cleanliness, staff & service
The sand was very nice and professional, but the main reason I wanted this hotel is because it had a double shower. One of the showers is not working properly and the other one is working OK.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Nov 2024

4/10 Poor

Emily

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
No hot water and terrible customer service!
I rarely have terrible experiences but this is one I have to write about. As soon as we checked into the hotel after a long train ride, we were told that there was no hot water and that someone was there to fix it. When we got back to the hotel after dinner, it was already midnight and when I asked the (new) receptionist if the water situation was fixed, he said yes. Well, there was no hot water nor was there any water pressure despite there being two waterfall shower heads. We basically had to wash ourselves as best as we could with cold water. If it hadn't been so late, I would've asked Hotels.com to move us to a different hotel. In the morning, there was still no hot water and I asked several guests at the (terrible) breakfast if they had hot water and everyone upset that they still could not shower. I was glad we were only there for one night but I'm not happy that I wasted a free night on this hotel. None of the three receptionists I encountered offered a discount or free night for this inconvenience. It's terrible customer service and I would never recommend this hotel to anyone.
Stayed 1 night in Oct 2024

8/10 Good

Jason

Stayed 2 nights in Oct 2024

10/10 Excellent

Esther

Stayed 1 night in Sep 2024

8/10 Good

jason

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool decor, nice room, shower is great, and hard to beat the location. Parking can be a pain
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 3 nights in Sep 2024

6/10 Okay

Jan

Travelled with partner
Liked: Cleanliness, staff & service
This hotel met all of our needs for an overnight stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Sari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to place when I need to be in Montreal—super location near the Montreal Museum of Fine Arts and close to the Museum of Contemporary Art!
Stayed 4 nights in Sep 2024

10/10 Excellent

GIOVANNI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly check-in. Spacious room. Great location.
Stayed 1 night in Sep 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación Hay varias opciones de restaurantes y tiendas Cama muy cómoda y habitación limpia Me encantó
Stayed 3 nights in Sep 2024

10/10 Excellent

Eileen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved this hotel. The decor throughout the hotel was lovely, very original and had a home like feeling. Our room was very clean as was the rest of the hotel. The staff were very professional and caring. We would definitely stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Dr. shahram

Disliked: Staff & service
there was not any kitchen for breakfast!!
Stayed 1 night in Sep 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a good area. Clean and interestingly appointed. Breakfast was just ok.
Stayed 2 nights in Aug 2024