6/10 Okay
Pamela
Travelled with partner
14 Jan 2025
Liked: Amenities
The Hampton Inn by Hilton was a great property however, even after requesting basic room service (twice), housekeeping staff only dropped off towels and did no clean up on the floor (as requested on checkin as it was dirty prior to arrival) or turndown of bed. Staff were polite but obvious that they were busy, understaffed and some perhaps newer staff training so unsure why housekeeping was not fully met (though we tipped cash which was gone when we returned even though the room was not cleaned up). The breakfast buffet was good (but orange juice was limited or unavailable most days) and it was nice that hot drinks such as coffee/tea were available 24/7. Location was very good, literally across the street from Chinatown and walking distance to Old Montreal. Would we stay again? Sure but we will also consider other options in the area.
Pamela
Stayed 3 nights in Dec 2024